Review of Mid Atlantic Pain Specialists - Dr. Robert T. Chapdelaine, M.D…read more I wish I had read the reviews before visiting Mid Atlantic Pain Specialists in Pennsville, NJ. Today, I saw Dr. Robert T. Chapdelaine, and I don't have anything positive to say about the experience. After seeing him in person, I can absolutely understand why so many reviews share the same concerns. This doctor does not respect his patients or their medical conditions. He does not value your time. He does not speak to you with empathy. Unfortunately, I found him to be dismissive, unprepared, and ultimately uncaring. I am a disabled adult living with Latent Autoimmune Diabetes (LADA), also known as Type 1.5 or Type 3 Diabetes, as well as Diabetic Gastroparesis. I've been under pain management care for 7 years in both Florida and Maryland. After recently purchasing a home in Pennsville, my doctor referred me to a local pain specialist -- which led me here. I truly wish I had researched more thoroughly before making the appointment. The Visit: Wait Time: My appointment was at 11:00 AM, but I wasn't seen until 12:45 PM. I sat in the waiting room for nearly 1 hour and 45 minutes, watching three patients who arrived after me go in before me. Forms: Despite spending about an hour the night before filling out the online intake forms, I was handed a redundant paper packet asking for the same information when I arrived. The Doctor's Approach: Dr. Chapdelaine walked in and didn't even make eye contact. I had to introduce myself. He asked very basic questions (like my primary care physician's name and when I last had a gastric imaging), clearly without reviewing my chart in advance. It felt like he was just going through the motions. The Breakdown: When he finally asked about my condition, I explained I have Latent Autoimmune Diabetes. He immediately replied, "An autoimmune disease doesn't tell me anything about your condition." I clarified that I have Latent Autoimmune Disease -- also referred to as Type 3 Diabetes -- and began to explain further. He cut me off to say, "Excuse me, I'm speaking," and launched into a general explanation of autoimmune diseases that showed he wasn't understanding or willing to engage with the specifics of mine. When I pointed out he wasn't listening, he became visibly irritated. I tried once more to clarify, and when I said "Excuse me, I'm speaking" in response to my being interrupted, he clearly didn't appreciate being spoken to the same way he was speaking to me -- and he walked out of the appointment. Summary: This doctor did not respect my medical condition. This doctor did not respect my time. This doctor did not treat me with empathy or basic human decency. This doctor was just the worst. Do I think this review will change his behavior? Honestly, no. From what I experienced, it seemed he stopped caring long ago. But I'm writing this in the hope that it helps you avoid the same experience. You deserve a provider who listens, who learns, and who treats patients with dignity and respect. This was not that

As a caregiver, I took my neighbor to see Dr. Chapdelaine for a 10 am appointment. When we arrived…read more10 minutes early we were met with a tablet to sign in along with paperwork on a clipboard. I filled out the info on the tablet when it decided to take a crap and not work. It took a few to reset it but was able to complete it. The waiting room is small but was full of patients. Hard to accommodate someone in a wheelchair. As patients started going in to be seen, others kept coming in. We waited and waited as others that came in after us went in before us. We said something 2 times only to be met with "well, I only am taking the paperwork on the top." So tell me, how in the world did a patient that came on 15 minutes ago, was already called into a room before us (mind you we arrived 950 am, it is now 11:15 am)?? The staff was very inconsiderate and just shut the door with no response. Even on the phone just to get an appointment they were rude, and then to have the long awaited appointment to be cancelled by the office the day before was not very appealing. The front staff needs to be taught some manners, not be rude and inconsiderate!!! Will be looking for another pain management specialist after today.

Have been using Premier Ortho for years and have never has a bad experience. Recently have seen Dr…read more Mostello for a shoulder issue and he answered all my questions and the treatment has been working 100%. All the NPA's and Doctors I have seen in the practice either in Elmer or Vineland have been exceptional. Have always been able to get an appointment in a timely manner and never have I waited more than 15 min for my appointment. Unfortunately my insurance has changed and I have to find a new ortho. Hopefully I can find an ortho practice as good as Premier.

You're better off driving north like Cherry Hill. Definitely don't recommend Premier for anyone…read morethat wants an actual doctor rather than a money hungry physician.

After 2 spinal fusions 1 in 2019 & other in 2020 which still hasn't healed. I now have nerve damage…read more& chronic pain from surgery not healing. I was sent back to the dr that does botox by the surgeon n was told " idk why shah keeps sending you back to me there's nothing more I can do for u n left the room leaving me in tears..

So I had my appointment with another orthopedic Association funny thing happened they didn't even…read morewant to see my x-rays they wanted new x-rays imagine that?

Dr.Infranco was amazing ! He is kind, caring and treats you like family. i thank God for…read morewhoever cancelled their appointment. i had a complicated case and needed surgery. After a couple visits to other oral surgeons who refused to do the surgery, Dr. Infranco said "of course i can do it".He made me feel confident that he could, And did a great job.He called me after to make sure i was doing ok. I will be forever grateful for him! Every person in his office was friendly.

let me start my saying I normally have hesitation in going to any oral surgeon. after meeting Dr…read more Infraco I was completely comfortable. to be around. I was referred to him by my general dentist and though it was a longer drive it was SO worth it...he is such a funny and kind person. I had an implant referral and dr infranco explained the entire process....he did pull my tooth that day. never felt a thing. he gave me a numbness injection in the roof of my mouth and I barely felt it. went back two months later for a checkup and had another issue with another tooth...ended up having AN INFECTION and it had to be pulled...again no pain at all and it was over in minutes.. let that heal for two months and went back yesterday for the first tooth implant. I can't say enough about how comfortable I felt with him and his staff. his assistants are so friendly and they put you at ease. the implant went smoothly and was over before I knew it...again the novacaine injections were pain free. I took some ibuprofen, ice on and off for 20 minutes. that's it. I actually ate a pasta dinner that night. I feel great today and am happy as could be. my husband and I moved to Delaware last summer BUT i will always go back to Dr Infranco for these tooth implants or extracations. he's simply the best and is well worth the ferry trip.

I want to give a shout out to Danielle Francis who is a PA with Premier. She is my absolute…read morefavorite to see for my knees. She is precise, concise and very friendly and always willing to answer my questions even if I've asked them before. She is excellent at what she does. 10 out of 10 EVERY.TIME. Elmer office Receptionists are great as well!

Call is answered by an automated service. I waited on hold 10 minutes before an actual person…read moreanswered the phone to make an appointment. Then I was told I had to show up an hour and a half (90 mins) in advance for an x-ray -she said they don't do the actual x-rays on site so I would have to go through AMI imaging first-conveniently located in their parking lot, while I'm assuming it is also a separate charge. They want to be certain the x-ray is complete and so I have to sit and wait 90 minutes so I don't keep the doctor waiting - what?? What about keeping ME waiting? Or I could drive the 20 miles (one way) days before the appointment for the x-ray, then show up again the day of my actual appointment. Why is it that all of the other ortho offices I called told me they take x-rays on-site without waiting to see the doctor? Does Premier know there are other ortho offices and doctors you can see that won't make you wait on hold, jump through hoops, and be totally frustrated just making an appointment? So glad I found another ortho group with an appointment (sooner) with x-rays on the spot and no additional hours wasted of my life! My issue was already resolved by another ortho group (who was excellent), xrays on the spot, and my Premier appointment was still another week away!

Excellent care, professionalism and top quality staff! Staff and doctors are very caring,…read morecompassionate and trustworthy!

Friendly caring Business staff. Always runs on time ....I never have to wait! Love this office.read more

Dr. Rasner and his team have always made me feel very comfortable while having procedures. The…read moreoffice has state-of-the-art equipment and Dr. Rasner and his team continue to learn (and teach!) about new and innovative dental procedures and techniques. The team is very efficient with scheduling and letting me know right upfront what out-of-pocket costs will be. If you're looking for a dentist who will calm your fears and make you feel at ease, the Rasner Institute is the place to go!

Very organized sales machine but after $20,000 and numerous surgeries by poor little implants four…read moreof them have to be taken out. Dr Raner's comment was we will fix you up with good false teeth

Parents beware this place is a SCAM!!!! Unless you like spending unnecessary money because the…read morefinance department likes to say that the insurance company will not pay them. Unfortunately, you will not be double dipping insurance and your customers with us parents take heed. They are scamming people out of extra money.

Agree with the other parents who were scammed. I too, brought my five year old and they also…read morecreated an astronomical treatment plan that they insisted she would need to be asleep for and would cost thousands. Then they brought me to a room with their "finance" person who said that needed the money immediately to schedule and begin the treatment. I was in tears because it was all overwhelming and they actually started asking me who I can call to borrow the money from! It was traumatizing. I left, went to the Center for Pediatric Dental Health and received a much different bill of health and treatment plan that costs significantly less.