Friendly and engaging personality with an extremely high knowledge of tax and tax related issues…read more Gets stuff done in timely manner, always professiona!

They aren't taking on new clients. It's great when they let you know on the website, but she…read morehasn't done that. So to save you time..go elsewhere.

I have to give this insurance a 1 star for canceling my HOI on a last minute on a one claim in 3…read moreyear period and agent assured me that this theft claim will not hurt my policy due to theft did not happened in my home and one year later I get a cancellation letter for 5-1-19 with only 5 days to get coverage. Letter is dated 3-1-19 but I received it 4-24-19 and they stick to their lie that it was mailed on 3-1-19. This is what I call B.S. it's a shame I wasted money n 3 years with this company. So people don't file a single claim or you will be cancelled It's a shame that they don't care about you...

I love the staff at Donna Randolph State Farm insurance! Every time I call the office, staff is…read morevery friendly and helpful. I just recently had to adjust some of my insurance needs and worked directly with Matt. He treated me with professionalism, kindness, and applied his knowledge to my specific change. I walked out feeling like Matt was my best friend. You will not find a kinder and more knowledgeable agent then Donna Randolph.

I dealt with Laurel. I had talked with several other companies prior. And I gotta say,...." She's…read morewonderful". Great service .

The worst service, and the owner agent is not educated at all on insurance policy. Do not spend the…read moretime to even speak to this agency, they are not helpful, and do not know insurance regulations and policies. Horrible customer service for Laurels clients.

We just moved to Lompoc and were looking for insurance information. Cynthia was extremely helpful…read moreand made sure we understood all our options. She is honest, knowledgeable and friendly. Most agents will bend the truth to fatten their commissions. Cynthia did not take that route but made sure we were on a path for our budget and needs even it meant she couldn't sell it. She is TRUE PROFESSIONAL!!

If I could give a business negative stars, this would be the one. Dishonest and terrible customer…read moreservice. I have purchased multiple insurance products through this business, and I regret ever choosing them. Cynthia Hsncock was my agent, and an example of customer service at its poorest. I recently purchased a new auto insurance policy through her. One month after enrolling I got a bill for the auto insurance that was almost double my "guaranteed the premium won't go up, this is really what you are going to pay" auto policy. Repeated attempts to contact my insurance agent (Cynthia) via email, voicemail, and a message through the receptionist went unanswered for over TWO weeks. So here I am, stuck with this bill almost double the quoted premium, which is accruing late fees, and can't get any answers for WHY it went up and no one will call me back. And if I call the auto insurance company directly it just routes me back to Cynthia's office. So finally after over two weeks, and calling again 4 times over the last 3 days I get a grumpy return phone call. And when asked why my repeated calls and emails have gone unanswered, her unapologetic response was "I've been busy." Wow. Nothing like feeling used... They got my money then apparently don't even owe me a return phone call to explain why the product that I ended up with is almost double the price of what I had originally agreed to and purchased. Do not give this company your business

I got my Fed & State return done by Jill @ Central Coast Tax in my bank in less than a week!…read more This is the BEST place EVER to get your taxes done!! I am so EXCITED to get my taxes done at Central Coast Tax & Bookkeeping! Come on W-2 arrive in the mail so I can file!! Yippy-Skippy!

Jill- What would I do without you? What a blessing it was when Central Coast Tax and Bookkeeping…read moreopened- We decided to give them a try and are beyond thrilled! I can always count on her to make sure our taxes are done to the T. We have now been working with Jill for 3 years for our personal and business taxes. I would absolutely without a doubt refer Jill and her staff.

What an amazing team. I've never seen people work harder to help their clients. The Summers team…read moreis truly there for you when you need them. Highly recommended!

Teri and TJ are amazing, professional women. They are a pleasure to work with. Whenever I have had…read morea question or concern or needed to make a decision, they have always been prompt about calling or emailing. I would recommend them to anyone who wants the best. That is not an exaggeration!

Rachel was the one that helped close escrow and she put in the wrong account number not by one…read morenumber but 3 and it took her all day to call and let me know about the mistake....horrible customer service and obvious lack of attention to detail...

Not impressed. In fact, I am not really happy with how we were treated when we came into the…read moreoffice. As far as staying up on the emails, they did a good job. Almost everything was accurate on all the paperwork, although a family members name was spelled correctly on a page and on that same page a few lines down the same name spelled incorrectly. Attention to detail? I had sent an email to Jennifer Gutierrez our Escrow Officer asking if I could come in and sit down with her to review some documents and make sure they were filled out correctly. Saving us both time and money. She said it wasn't a problem and I showed up exactly when she told me to. Not sure what happened, but when I showed up, she said, what can I help you with? She acted as if I was wasting her time, and I felt like I had done something wrong. We were treated like an inconvenience when we came in for our final document signing, in fact they missed our appointment time by 45 minutes. They didn't say anything to us and no apologies. When my wife and I went in to sign documents, some paperwork got missed that they should have sent to me at least a month prior to when we were there. Then they told us if we didn't get it signed immediately it would delay our closing date. The person signing is in Los Angeles... Maybe it wouldn't have been an issue if they had provided it in a timely manner. Overall, not very customer friendly or efficient. If neither one of those things are important when it comes to something so important as Escrow, then I guess they are okay. (Yelp LA Challenge #59 of 100)

Dale Lane has been my trusted insurance agent for 8 years. He's got me covered from home insurance…read moreand vehicle coverages, to personal policies and recreational vehicles. A simple call or email puts me in touch with Dale when I need help or have a question about my coverage. He is timely and efficient with my inquiries, and always reliable. He's offers a highly professional, yet personable and individualized level of service. I would highly recommend Dale Lane State Farm Insurance to anyone. Five stars. Thank you Dale!

I also never received my reimbursement from this office. It's been over six months, no payment. I…read morereally can't emphasize enough the clear decline in services at this office.