all the interactions we had with staff were positive. we had an accident (not our fault). took 2 years, but it seemed much shorter1. I give them an A- read more

Poor communication; emails and texts rarely responded to. During the 3 years the case dragged on, there were a number of lawyer changes that I was never told about. Since I was not going to be a high dollar payout, I felt my case was put on the back burner. Lastly when the final settlement came through, there were $1000 worth of junk fees. I also was billed for doctor visits that M&M arranged that did absolutely nothing for me but I ended up paying for them out of the settlement. Ignore all the commercial, do your research and skip this company. read more

Top notch legal support! I was involved in accident and had no idea what to do next. They handled everything, and guided me through the process with no worries. read more

The real question should be what didn't go well!? I'm extremely grateful and thankful for my case manager Vonte Jeudy's help, guidance, and support through the whole process. I also couldn't have made it this far without the support and care I received throughout the therapy sessions. read more

Had a question i submitted. Ive spent at least an hour in the phone. 7 calls. Havent been able to answer my question about doctor paperwork. Today they called... to answer my question.. I answered. He said he needed to transfer me to a case manager. Why not just have them call. What a waste of time. The case manager picked uo and didnt know who I was, didnt have my claim info in front of them. When u do get all my info fir them, they say they cant answer my question because they are not a licensed attorney. I get attorneys time is valuable so keep them off the phones as much as practical. Im feeling insulted that ive had all these calls and each time they are unprepared, fumble through questions but then don't seem to fully understand their own operation. They assure me they are ready and wish to work on my claim immediately but every interaction makes me think thats not accurate. And still my question is unanswered. read more

Great team so far insightful and helpful all the time answers questions quickly would recommend to anyone looking for a good lawyer

This is without a doubt the absolute worst law firm that I've ever had to deal with in my life I have never regretted more hiring Morgan and Morgan than anybody else ever. They don't return the phone calls they don't keep you up to date as to what's going on if you don't have a million dollar case they don't even bother with you The people want to call in their attitudes are horrible this is a terrible experience and I am frankly going to report them to the State of Florida to the bar association to the attorney general I don't care about the case anymore what I care about is not allowing this law firm to continue to act the way they do steal money from people the way they do make promises they can't keep this law firm is horrible! read more

They will lein your settlement and take all your money. This firm is crooked and corrupt as Fuck.

I am honored to have met Morgan Morgan. At approximately five years ago, I hired this firm for a disability case. They worked very hard. Due to their hard work and dedication I was able to win the case... I will always maintain my loyalty with Morgan and Morgan. there are absolutely excellent attorneys. read more

After a fall, Morgan and Morgan was recommended by a trusted advisor as the next step to insure my injuries were taken care of fairly and professionally. That was great advice, and I highly recommend them now as well! They listened carefully to my account of what happened, answered all of my questions patiently, and explained everything in a way that was easy to understand, including how to proceed with treatment and expenses, as well as handling the legal pitfalls of the complete recovery process. Morgan and Morgan has a great reputation for lots of reasons, many of which I hadn't even considered before this happened - Thank you Morgan and Morgan! read more

Honestly poor communication at this point. It takes a long time for you to communicate with them. Also my check bounced and I'm trying to solved that. When I called about it someone rude picked up and didn't give me the answers I needed read more

Waste of time, my case manager Vonte has a problem with giving updates. Definitely do not recommend this law firm.

I was so grateful for Morgan and Morgan, and the wonderful work they have done on my case, My Case worker Ms. Stelle was just wonderful. read more

Morgan & Morgan - Mark Mcclendon - Personal Injury Law Near Me - Jacksonville, Florida

Morgan and Morgan won a suit I had against a dealership for selling me a lemon car and charging me a $100.00 diagnostic fee everytime I came in, when the vehicle was still under warranty. The attorneys were very nice and helpful. I greatly appreciate what they were able to do for me. read more

Nicest people. Truly care about helping there clients If your in need of a good law firm i would highly recommend them

I originally contacted Morgan and Morgan for my Disability claim Well, I had a trial over the phone (due to COVID) and I WON MY CASE when I spoke to the judge. The attorney did not win my case, I WON MY CASE.Even my attorney confirmed it. I called her after they got her money as I had a couple of questions I was hoping she could answer and she wouldn't return my calls! Then, I called Morgan and Morgan for 2 additional cases that they did not ant to take, one case they refused, I later learned they had taken a very similar case before. That's when I realized that unless I gave them the case on a silver platter, they don't want to take the case. Looking back, I was so disappointed in this firm. They pride themselves on being "the largest personal injury firm in the country ", they've lost the personal touch smaller law firms provide to their clients. I wouldn't use them again. read more

I am so glad I reached out to Morgan & Morgan! I have absolutely no regrets in choosing them! Any time I've reached out to them with questions or concerns they've responded immediately! Definitely will recommend them to friends, family, everyone!!! read more

I wish my experience with this law firm was pleasurable yet it the case manager I was placed with audriana Robinson made me feel like a burden like a nobody...I was in a car accident that changed my quality of life all I wanted was help to get the justice I'm rightfully due yet all I I got was short answers and scaratisc remarks it's going on a year and I've had no process in my case when I expressed my concern with Ms Robinson and told her if I don't see any changes I may have to seek help from another law firm..her response..PUT IT IN WRITING TO HAVE US REMOVED FROM YOUR CASE she didn't seem to care...for the people??? Definitely doesn't feel that way, read more

After my car accident I called Morgan and Morgan. I was able to give initial information over the phone and was assigned a Case Manager. The CM explained the process of filing a claim. He answered ALL of my questions patiently and thoroughly. I was able to open a Client Portal which had numerous videos further educating me about the legal processes which my Attorney at M&M would be following. I will follow up this review upon the conclusion of my case, but thus far, I am quite satisfied with M&M. read more

these people are awful switched my case to two different attorneys I had a six figure case these people lack communication would not keep you informed on your case Mr Stackhouse was afraid of the opposing Insurance company he even told me it was difficult to fight against that company my car was totaled almost three years to this day have finally settled for a me $75,000 dollars don't forget they get forty percent and the medical bills which left me with about $25,000 in which they contacted our bankruptcy attorney wgo has been in contact with Morgan and Morgan over the three years to get any monies I receive from the car accident turned over to them to pay on closed out bankruptcy bills that were charged off over three years ago be careful of these people they are doing false advertising and are not for the people to make a long story short I received nothing they are not for the people very Poor communication and RUDE. read more

they best work is they worst work. unscrupulous will leave you n ur family in a worse position n with crumbs. Got t boned not at fault with my child in the car and got less than 5k in total. greedy cheating scammers read more

Morgan & Morgan - What me and my daughter was left with for our injuries and suffering. They adding insult to our injuries. We even more depressed n hopeless - Personal Injury Law Near Me - Jacksonville, Florida

Worst practice. Poor communication. Poor settlement offers. the testimonials on the website are skewed in their favor. my case has been going on over a year for me to probably get 3 grand. I've had to call customer experience several times to get my attorney to call me and when he does, he has no new information. I wouldn't use them again. I'm still waiting a year later for an accident where a driver and ran. I e had to pay out of pocket for medical bills. read more

Morgan and Morgan is one of the worst law firms in America. We went through multiple attorneys and paralegals because they can't keep good attorneys and hire lazy incompetent attorneys. Took almost a decade to reach our settlement and have yet to be fully paid. Be careful they got their money and we haven't gotten ours. They are keeping our money in their trust while it gains interest. read more

And the hits keep coming. Advice: Do NOT let them pay the vendors that have a lien on your insurance settlement. They won't pay them. Six months AFTER M&M finally got the money I was due from State Farm, I found out the funds M&M forced me to give them to pay 4 vendors (clinics and insurance charge backs) on my behalf stayed right in their greedy pockets. I don't know why I'm surprised. I've had to call each of them and work out getting them paid so it doesn't hit my credit report. At least this time, I have a signed document stating they paid them so I can get the money back somehow. The level of incompetence in this 'law firm' is astounding. read more

I think it sucks when your Lawyer gets more on a settlement than you do.when they take their 33 1/3 right off the top before any bills are paid and you get what is left really stinks.It was. me that laid in a hospital bed for 2 and half months and had to learn how too walk all over again and came out with the short end of the stick that really stinks.I would never use them again If I ever need an attorney . read more

Is a doctors failure to properly diagnose you malpractice? Yes ! I had a 9 mm kidney stone and within minutes of death with renal failure a blood infection. To be Morgan's client you need to get run over! read more

Diane Cassaro Attorney was the worst ever. I was filing for Disability and she never requested my medical records, I had to provide them to her, She never prepared me for my Interview with the Judge for determination. She uses profanity when talking to clients on the phone. Overall very unprofessional. I was denied (big suprise) and never heard a word from her again. I have called 3 times and left messages and was sent an email that I'd be hearing back and the call never came. Morgan and Morgan BIG name, crappy service! read more

Had a slip fall and actually got injured. Called them. They don't want my case. Now they have all my personal information and don't want to take a case that they say that they take. And a lady kept calling me sweetie read more

Add INSULT TO INJURY; I received a notice yesterday that she has filed a motion to place a LIEN to be awarded for her SERVICES RENDERED! Okay, she wants to be paid for NOT doing her job effectively AND AFTER SHE ABANDONS me. I did not fire HER she dropped MY case! I emailed John Morgan, a few days ago to apprise him of her failure to represent me with clear communication of critical information before getting me to agree to anything and NO RESPONSE. I left a review on Yelp and someone message to ask if they could speak to me to see if they could help settle the issue. I responded yes and told them when I'd be off work this week....NO RESPONSE. Do your homework, check BBB reviews and all other non Morgan and Morgan website internet reviews out there and get a clear picture of how this firm treats their clients. If they turn around and make what Kimberly did to me right, I will gladly update. I don't want this happening to anyone else because it's horrible having your trust betrayed like this. read more

Morgan & Morgan - Can you guess why there are no negative ones on THEIR website but countless ones on other review sites? Hmmmm. - Personal Injury Law Near Me - Jacksonville, Florida

This company makes claims to be the largest. That's likely true as they can't get a case to court it seems. They fool around four years muddy the waters and when you get a settlement you think you're paying 40%. Nah they charged me for long distance phone calls, no one has paid long distance since the 1990s unless you hire Morgan and Morgan. They also charged me $1500 for internet usage on top of it all they projected some medical expenses at $1000, colored copies "professional fee? Isn't including in your 40% acquiring medical records hundreds of dollars?? they just milk the money out of you and they honestly could care less about you your accident or your health. Total scam deal with your insurance company they make you feel like you can't even settle with your own insurance. Two days before mediation for the second time my attorney tried to get me to see a life planner so they could charge more money. They are a complete joke and they think everyone they come in contact with is stupid. So sick of seeing this guy on tv he's such a liar.. please Don't hire them there are great attorneys out there besides these loop hole charging clowns. I personally like my attorney and personality but I have also questioned why she claims to be smart and buys into scamming people that work hard and just plain need help but they scam you definitely.. also they make you sign an agreement you can't hire 60 minutes to tell what's really going on. This is a total frivolous company hire Someone honest do yourself a favor !! They milked almost $8000 from me on BS charges. To me that's a LOT of money to them it's like suck it you want this crumb or not.. they make more than you and remember theirs commercials from other lawyers making this claim that should never happen. According to the good lawyers doing this "for the people" Morgan and Morgan is for themselves Randy M read more

When you call or write for help, you speak with a foreign person at a call center and not with anyone from the law firm. Yesterday, I received a call and had to explain my husband's passing three times because I kept getting transferred. The last person hung up on me. I just received another call, got transferred again, and was hung up on once more. I am getting nowhere with this law firm despite their advertisements about how personable they are and that you will speak with the lawyers. This is false. I am extremely aggravated just trying to get someone to hear my problem. read more

I was very disappointed with my experience with Morgan and Morgan. I was in a car accident and contacted them to handle my case. It seemed as though there was really no communication and could never get in touch with any one when i needed to. I walked away with next to nothing from my case. They requested to go to litigation almost instantly without even trying to come to an agreement. When I said I did not really want to go to litigation I was pretty much talked into it, I did not feel as though they tried hard enough to come to an agreement without the litigation. As soon as I signed for litigation they had a settlement of 20k, that was a red flag because I really feel like they did not have to even take it to litigation. Then came the medical bills, it was as if they did not even attempt to get them lowered. I ended up paying 9k in medical bills( I don't even think this was accurate because it should not have been this much), Morgan and Morgan walked away with 8k, and i ended up with about 3k. This makes absolutely no sense to me at all. They also held back 200.00 saying it was in case they had any bills come in that were not there already, and of course after the 90 days period it still took forever to get that money back and of course I did not get the full 200 back, but we already knew they were going to take something out of that as well! The attorneys they have working for them do not give it their all and will try to go to litigation instantly so they can get the higher fees. Not to mention they are never on the same page with each other, I would have one person tell me one thing and the next person tell me something else. I had to make a complaint three times to even get them to call me back when I had questions. I can promise you that I will never use this company again I do not feel like they are for the people at all, all they are concerned about is what they will be getting in compensation. I would have been better off dealing with this on my own. I basically gave them 8k for nothing. I mean what am I going to do with 3k for future medical bills? I wish I never would have called them to handle my case, huge waste of money and they took most of it!!!!! read more

To many attorneys on my sons case he was hit by someone in a brand new 2024 full coverage and we also had full coverage he was hurt and went to therapy my insurance company paid for my car and all his medical except for a 3300 dollar bill they took out the money he received the 3300 was for 2000 mor 459 spinal injury clinic and 859 to a Rawlings company for what ever that is so they only said the person that hit him only had a 10k pay out so out of that he received 2400 thank god he has legs I will not recommend them to my enemy read more

Morgan & Morgan - Personal Injury Law Near Me - Jacksonville, Florida

TLDR: I settle my case on valentines day of 2024. I am waiting to recieved my settlement check and I would call to ask for an update but would be ghosted or have my voicemails not returned even when marking them urgent. If i had the choice, I probably wouldve choose a different law firm because i dont like not being updated at all. I would even accept an email at this point. I am still waiting as of this day.. I got a work injury 10 days before my wedding (still got married on the day planned just had to wear a boot for my leg and unfortunately couldnt stand long due to a herniated disk in my lower back) and hired morgan and morgan after a year of trying to fight on my own to get any help. My lawyer was easy to work with and handled everything mostly. There were times i couldnt answer her call and we communicated through email due to me having to work night shifts and attend school during the day. Eventually, i ended up settling my case around valentine's day of 2024. Because i work around 2 other peoples' work schedules, I dont have the freedom to go to the office. I try calling my lawyer who worked on my case and the office to know when I would have to come in to pick up my settlement check, but i would either be sent to voicemail or no one would return my calls. I dont mind the wait, I just hate being ghosted and not given an update or time frame to expect after we passed the initial time frame. I am even willing to accept an email just stating "hey its taken a little longer than expected and we currently dont have an estimated time frame, but we will keep in touch at least once a week to give you an update". I know that I would not be a returning client of morgan and morgan because of the experience here. read more

The worst experience I've ever had in my life and I've never had a lawsuit. Took 5 years for them to close this case and I'm still waiting for the last check. I thought they were supposed to be the best in the world but they are really slow at giving you your money. I will never ever ever call this attorney again to represent me in any case that I might have in the future. I've been calling, calling, calling and still can't get a response. My case is settled but waiting on my last check. Wow 5 years. read more

Great firm with power. However, they take cases they can win and profit from. This is a good thing.

I had put a review up here and they complained and I received an email from yelp saying it needed to be based on my own experience with this company. SO here I am Again re-Reviewing this company. These lawyers are out for themselves. I hired them on behalf of my minor child, 2019-2020, who had a slip and fall resulting in a traumatic head injury, which he is Still in treatment for today. They not only tried to talk me into a lower settlement, They held part back claiming 'it's for future bills" and anything not spent on bills would be returned after 60 days. It was never returned and after 3 months I called to inquire and told what had been Hundreds of dollars owed to my child was now only $78, which STILL has never been sent to my child. Also when they said the sent the original settlement check, it never came and they had to send it out 3 different times, or so they say. I finally got it when the FedExed it. I sure they charged my child for that too. The attorney was NEVER available to answer questions, but he was able to call me from his wife's phone when I posted a complaint here originally!! All in all, Morgan & Morgan are not for the people they ARE for the money!! BEWARE when hiring them, and I still have my documents to prove this review as fact. read more

Oh how I get a good chuckle with what this group tries to sell you. A woman slips in the grocery store and the next day, she contacts them and what do you know, they got her 4 times the amount the store offered her! Well my story wasn't quite a exciting. I fell, broke my hip, was taken by ambulance to the worst ever hospital and head surgery that evening. New to the area, so had no idea to stay clear of the place. Long story, 6 months later, still no walking, woke to no feeling in both legs or feet, no answers to why these symptoms either... Basically I'm bed bound. So I gave them a call one day, had to go through my whole story and waiting over a month to see what they would do as far as helping me,, Well, I was given a generic letter, they wouldn't be helping me... No reason why, just "we're so sorry" They aren't interested in a serious case to help anyone . I guess a fruit fall is much easier for their forte. I believe I was told at the end of my story, the one and only time I spoke with anyone there, "its not like they operated on the wrong leg"! Seriously?? That was their big, educated answer to me.. moral to this story, don't get hurt down here and most important, don't look for help, no one cares..... read more

so far we are very pleased with their service. They are professional and sincerely interested in helping us.

I have been assaulted physically twice at my place employment. They would not take my case. I can only assume they are not willing nor capable to take on corporate giants like they advertise. They are not for the people. They are for an easy win and a quick settlement read more