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    Recommended Reviews - Morehart Dentistry

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    3 years ago

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    3 years ago

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    Jon Frankel, DDS - We are the first 100% Employee-owned dental practice in the United States!

    Jon Frankel, DDS

    3.1(32 reviews)
    2.0 mi

    I can't say enough about this location. I have extreme anxiety about the dentist. Just thinking…read moreabout it makes me feel sweaty and shaky and weak in the knees. Dr Smith is amazing. He is warm, patient, and kind. Jess did a great job with my deep cleaning. I can't remember the name of the hygienist that works with Dr Smith (Marlene maybe???) I might not remember her name but I certainly remember her great attitude and calming nature. They are two of the most understandings and caring health care professionals I've encountered. Both of them are super supportive of the recovery community. No one likes going to the dentist, but everyone from front the office staff to the billing in the back are awesome at their jobs and take great pride in their work. I'm so thankful for all ofthese guys for getting my dental health back on track. Another 5 star review for Dr Smith and MaryAnn! The entire office is actually excellent. I was recently laid off and will be transitioning into new insurance. I wanted to have everything taken care of while my deductible was met. The staff got me scheduled for ALL my dental work in one day! There is no way I could have had 4 filings replaced and a tooth extraction AND a root tip removal in one day anywhere else. My 10AM appointment to have two fillings replaced went exactly as scheduled- while checking out the office staff informed me of a 3pm last minute cancellation. They had me come back that afternoon for two more filling replacements. I jokingly told Dr Smith why not just pull the tooth and root tip too? And he did! I wanted to get it all out of the way as soon as possible. He made sure I was comfortable the entire time. His hygienists in the afternoon switched around my bite block and modified some things to maximize my comfort. No one loves seeing the dentist, but it's about as painless as possible with the great the great team at Frankel Dentistry! I had a consult between appointments regarding dental implants and both of the ladies who helped me were great. They gave me so much information and even got me a referral for Invisalign. I might have a little pain today, but I've definitely got a lot to smile about.

    Absolutely do not recommend Dr. Jalilian or the Frankel Dentistry group…read more Dr. Jalilian is rude, curt, and apathetic. I had never seen her before my last appointment. When she came to do my exam, she acted like she could not be bothered to explain my care plan or my needs to me. And she got frustrated when I was confused and asked questions. When I got frustrated in response to her, her tone and approach got increasingly ruder. As a dental provider, I would expect her to display at least SOME level of kind bedside manner. This was just the opposite. She didn't want to have to explain anything or answer questions, and she acted like me asking questions was bothering her. Also, the day prior to my appointment, I received a phone call saying that I "had to call back to confirm my appointment" same day or it would be cancelled. I received texts notifying me of my appointment but NONE of those texts said to affirmatively "Confirm" my appointment or respond in anyway. They were just informational messages. I never received a text or any message saying that I needed to affirmatively confirm. So when I got the phone call and called them back, the receptionist explained that they had a "new policy" where you "must" confirm your appointment by the day prior or it will be cancelled. I received no notification of this policy. I explained that the text messages I received never sought or asked for affirmative confirmation either. I was again met with frustration and apathy. There were also comments made about how they would not recommend replacing a crown if it was done within 2 years because then "insurance wouldn't pay for it." But if it was more than 2 years ago, they would recommend getting a new crown. Whether I actually needed a new one didn't matter. That tells me their care decisions are driven by money. Frankly, the entire business model feels like a money grab and like they do not care about CARING for their patients.

    Photos
    Jon Frankel, DDS
    Jon Frankel, DDS - Best Dental Hygienists!

    Best Dental Hygienists!

    Jon Frankel, DDS

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    Hires Dental Care - Dr. Hires

    Hires Dental Care

    2.8(17 reviews)
    1.0 mi

    I came to get my wisdom teeth removed. No beside manner, never prescribed me antibiotics, did not…read morerush pain medication to my pharmacy, when I was not put under any anesthesia for the procedure. Did not give me a syringe to clean out my my wounds. I also waited in the lobby for an hour before my appointment at 2:30...which was then at 3:30/45 . Told me to call if I had any issues and if i called on a weekend, to leave a voicemail, because "we get back quick" ..WRONG!! Left 2 voice mails one on Saturday about meds and one about an appointment on Sunday. Call was not returned until Monday morning. Called on Monday and was told that "it just takes a while because it's a hard procedure on the body" ...I said well I want to be sure I'm hurting because I'm healing and not because there's something wrong. To which the administration replied "oh okay that makes sense" .....WHY WOULD I CALL YOU ON A MONDAY MORNING AND SATURDAY AND SUNDAY ...IF I COULD WAIT ??? HORRENDOUS. Freaks.

    I loved Dr Hires. He stood behind his work but in the last three years several new dentists have…read morecome and gone. I had two bridges completed in the last two years. Both bridges broke within the last year. The office did not stand behind the work and since it was so recent insurance wouldn't cover so I was asked to pay over $2000 to pay for the repair.

    Photos
    Hires Dental Care - Stars, Stripes & Smiles, 2017

    Stars, Stripes & Smiles, 2017

    Hires Dental Care - Stars, Stripes and Smiles 2018 - free dentistry for any area veteran!

    Stars, Stripes and Smiles 2018 - free dentistry for any area veteran!

    Hires Dental Care - Dr. Hires watching the solar eclipse through his homemade box as assistant Lacey laughs!

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    Dr. Hires watching the solar eclipse through his homemade box as assistant Lacey laughs!

    Morehart Dentistry - generaldentistry - Updated October 2026

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