The service was not only timely, but very well done on every aspect of the work, and we would…read morehighly recomend them!

Walter -- I received a complaint from our client about your services. In particular, she was…read moretroubled by the amount of money she paid you (just under $2000). She sent me the invoice and I concur. In reviewing the reports and amount of information provided and work performed, my professional opinion is that you have overcharged her by at least $800. I'm particularly taken aback by the Enhanced Well Inspection. I told my clients to make sure they asked for a well inspection as part of the inspection. That is, make sure the casing and wiring were up to code. You charged them an additional $399.00 for what? Any reputable, professional inspector would ascertain immediately that the well did not need an "enhanced" inspection. However, you decided to charge your client the full amount anyway; filling 5 gallon buckets when the well log report already shows that it's a 20 gpm well. According to your report the casing and electrical look perfectly operational, that's all she was concerned about. The internal water pressure is perfectly acceptable. You took advantage of your clients inexperience concerning a well inspection by performing unnecessary and warranted tasks. The well water test cost $450. Seriously? RD Water Labs in Missoula charges $40 for a test. Where in the world did you send the samples to be tested? And you certainly didn't overnight them since it took 4 days to get the results. And why didn't you take the sample when you dropped off the radon kit on Weds knowing that it took 3 to 5 days for the results to come in? Instead you informed the buyer on Friday, after the inspection, that you couldn't send in the tests over the weekend and would instead need to come back on Monday and take samples. And that the results wouldn't be back until Friday. I believe you've been in the business long enough to know that inspections are time sensitive. When I said the deadline was Wednesday you suggested the Buyer just extend the deadline. Seriously? Is that the extent of your knowledge of the very industry your livelihood is dependent on? Extending deadlines are many times non-negotiable and in this case my clients lost considerable leverage in negotiations because they had to concede to extend the deadline. And as part of the Well / Water test you only took a sample from inside the house: the house is equiped with a sophisticated filtration system. Why didn't you take a water sample from the well? Could the coliform or E-coli levels be high from the well? My client will never know because you didn't take samples! (In response, you suggested my client / your client contact Crisp Water Technologies - indeed she should have done this from the begining. Thier well inspections with water samples cost around $250.) In Missoula, a radon test cost $100 to $125. You charged $215. And what is the Technology fee? Did your client receive something special that other clients don't get? Is this fee optional? Again, what is this fee for? (You did not respond to this inquiry). Why is this not part of your $800 inspection fee? Last but not least, you missed one of the most crucial flaws in the house; the vertical one inch crack in the foundation / retaining wall. They Buyer's son discovered it and Groundworks of MT bid for fixing it is for $2500. In addition, your report is 60% formatted and 40% relevant to the actual property. You note that the screws on the deck are not adequate and have one photo of the screws and nothing else of the deck. My client couldn't tell where these screws are located and how they affect the deck. You have 4 photos of the refrigerator temperature and two photos of the furnace. The Buyer expects you to have more experience with examining a furnace than a refrigerator. There is more formatting information on the septic system that you don't even inspect than on the exterior of the home. Also, most inspections in Missoula take 3 to 4 hours. You had completed this inspection in less than 2 hours. Of course, the lack of detail in the report shows the lack of time spent on inspecting the property. And when delivering the radon and water tests you did not explain what the tests mean - how to interpret them - to your client. She asked me if the radon levels were high or low? Is the water safe to drink or not? -- you just sent her the test to figure it out. Wholey unprofessional. It really feels like you "mailed this one in". In my professional opinion, you took advantage of your clients by performing an unnecessary inspection with the enhanced well test, overcharged and under delivered with the water test, added unwarranted or explained fees, produced a below average report, and missed a crucial flaw of the property. As such, I would not recommend your services to any of my clients. Patrick McCormick, Broker Topo Real Estate Missoula, MT

Very professional and very detailed inspection. Great communication and detailed report.read more

Came on a Sunday. Was able to determine the issue. Went to source for parts required. Fixed the…read moreleaking garden tap. Resourceful and helpful.

I've used Mike several times over 15 years. The first was to design and lay out the foundation &…read moreslab for a storage building, on a sloped site. There were some tricky things about the job but Mike worked them out & did the job. There were some issues with subcontractors, but Mike made sure they got those things fixed before moving on. I've used this building for 15 years now, and had no issues with Mike's work. Recently he rebuilt a road for us, & in the process fixed drainage problems the original contractor should have addressed. Last winter he did snow removal on the same road. He's always kept to his estimate or below it, always done great work, and always kept in touch when communication was needed. I wish I'd dealt with more contractors over the years like Mike.

I cannot put into words how grateful I am to have found Sean and Jason to help me with a huge…read moreplumbing project on a previously neglected property. They really went above and beyond to make sure I was all set up. Sean was great at communicating and I could not have asked for a better plumber for this crazy job. I would recommended SMX plumbing to anyone and everyone and definitely will be calling them in the future for any other plumbing projects I have. THANK YOU!

Called them on a Sunday and they came out that day. Had them work on my heater and they had it up…read moreand going in no time. Their price was very reasonable and I abs recommend them to anyone.

On time, worked fast & professional. Very pleased with their work. Worked well with what I…read morewanted. Actually went above & beyond because there was a change in the middle of completion. Will have them do my next fencing projects.

I am very pleased with the work ethic, timing and the beautiful new privacy fence. The men were…read moreconsiderate and adaptable in achieving the purpose and appearances that made our job outstanding. Thank you Dave and Crew. Ellen Bench 6/25

We used Barry Elliott to fix, re-do, and finish a game/media room after a terrible and dishonest…read morecontractor did a bunch of subpar and terrible work. Barry came in and ripped out all of the bad work, fixed the Sheetrock, seams, hardwood floor issues and cracks; redid all of the crooked corners and trim work. Fixed the lumpy paint on the walls and rebuilt the stairs that cracked every time we walked on them. Batty was friendly, professional, worked hard with integrity, and did an excellent job repairing and finishing. The room finally looks like we had hoped, and we are so excited to use it. We would highly recommend Barry to anyone for any home improvement project. And his family is absolutely delightful. Love them all.

Josh was there to help my husband and I with a bid for some electrical work needing to be done on…read moreour soon-to-be new home with absolutely no hesitation. He was kind, knowledgeable and efficient. He turned a (very) stressful situation beyond pleasant with his amazing customer service and professionalism...and for that we are so appreciative! I would absolutely recommend Josh to anyone who is needing electrical work done. What a blessing it was to get in contact with him! Thank you, Josh!