We had a very good experience with Moose Roofing. We had a Level 4 metal roof and new gutters installed. They worked with our insurance and did the installation quickly and efficiently. They were very responsive to communication and checked in often. The roof looks great! read more

Very happy with their gutter replacement services. Communication was appreciated as they had to work around our schedules. Professional and meticulous. Recommend them highly. read more

They were responsive! They advocated for us. They did a great job and they cleaned up everything well.

Super deceptive and misleading business practices! DO NOT sign their Consumer Protection Form (CPF)! Sales person tells you the form allows him/her to talk to insurance. As I found out, you don't need a form to have a contractor talk to an insurance company. Salesperson NEVER mentioned that if you choose another contractor you are liable for thousands of dollars. (Seems like this should be something to point out to a consumer before they sign the CPF form.) Moose Roofing's quote was much higher and they expect you to pay the difference. Additionally, they put the onus on you to work with insurance after they are done installing the roof to get the charges. We became increasingly frustrated in working with Moose, and we were tired of having to go back and forth with insurance. Eventually the salesperson came out to review the difference between what insurance was going to pay and what Moose was charging. Throughout that meeting, the salesperson kept pressuring us to sign a contract (so they can get the supplies ordered and schedule a date). Throughout that meeting we felt extremely uneasy (even more so than before). I believe the salesperson could sense our hesitation (based on the amount of times he reached out to us); WHY was no mention of this liability made? At NO POINT in the time we worked with Moose Roofing was it mentioned if we chose another provider we would have to pay money. Save your time and money and use another contractor. read more

4/30/2023 When things go wrong is when you can tell how good a company is by how it responds to problems. The job that Moose did for us went wrong, and they responded poorly. We took hail damage in June 2022, and Moose came out in July 2022 and pitched the job, and we signed a contract on July 18, 2022. On the last day of August and the first day of September 2022, they replaced the roof. We had also contracted with them to replace the gutters. This is when things went downhill and pretty much stayed in the ditch. The gutter people first bought out 4-inch gutters instead of 6-inch gutters. Then, when they did replace the gutters, the installation was below par. My wife was constantly after Moose to get this fixed, but it was an uphill battle. The installers left cigarette butts, bottle caps, nails, metal bits, about the yard. By way of compensation, Zach, Moose Roofing, verbally said they would give us a $300 credit, which we never got. After six months of trying to get things right, we finally gave them a "Certificate of Completion" which was dated January 27, 2023. Toward the end of the process, while we were waiting for insurance claims to be settled, I became wary of my dealings with Moose and had questions I wanted answered. The first time I asked questions, they were ignored, or the answers were non sequiturs. I do not care to repeat myself, but since I needed the answers, I was forced to ask again. I finally pried answers out of them, but I do not think I should have to work so hard to get the answers. 4/12/2024 I found a low spot in my gutters and asked Pat four times to fix this problem. So far, he has not even had the courtesy to respond to what is obviously warranty work. He will just let the warranty expire and then say I waited too long. He also said they would help with the insurance company to indemnify me for my overpayment of our out-of- pocket expenses, but that was just lip service also. Now, he will not answer my inquiry about how to get this money back. It is a lot of money, but not enough to chase him legally for it, and he knows it. One Star read more

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Moose Roofing, Pat Muhs Paid 10K 10/25/2019 Deposit Paid Balance 16K 1/16/2020 10/26/2019 Shingles Delivered Cold weather, but I have to do it, I'm on schedule, others are scheduled . 12/2/2020 called Molly 01/09/2020 talked to Travis 01/28/2020 sent pictures, Pat in Texas, week off 02/10/2020 Pat will check his calendar 02/11/2020 ? What did he figure out? Around 2 tomorrow 02/12/2020 what time, now Saturday ? 02/25/2020 text no answer. 02/29/2020 text zac, no response 03/01/2020 ? 03/07/2020 reply ? 04/13/2020 Talked to Christien and Curtis in the Warranty department. 04/22/2020 talked to Pat, when weather gets better 05/20/2020 talked to Pat, 05/26/2020 Pat in Florida 06/06/2020 I left message with Pat, no return call 06/21/2020 I called Ray cell 06/22/2020 I called, no Ray or Pat cell In Lincoln 06/22/2020 I talked to Christien, He will call me back, no call back 06/25/2020 I left message, No call back from Christien 08/20/2020 texted Pat, only Curtis and Christien are handling my case . 08/25/2020 Pat called am, can they start at 7:15, OK! 9:04am one older, none english speaking man showed Up. that's it , Pat showed up, fixed some stuff. 01/26/2021 11:25 am leaking ceiling wet, see picture. 03/08/2021 texted pat, no reply 03/14/2021 Im on schedule for June 17th 09/03/23 Moose roofing painted ceiling. I was told used Kills on water stains ? 01/01/2024 Leak in same place on living room Ceiling, 01/02/2024 Called, Amy made appointment for 01/09/2024 01/08/2024 Moose canceled 01/09/2024 appointment. New Date for 01/016/2024 Dustin 01/16/2024 Trey and another person showed up, 10:30 went into the ceiling area, and took pictures of icicles hanging from the chimney exit. 02/29/24 Called Dustin, No Answer, I called Moose roofing, left message. 03/04/24 Dustin had a 4:00 appointment, called, asked if he could come early , showed up at 1:00, after looking, he said he would get back with me on Monday the 11th. 03/04/24 No call, I called I called I called Dustin called me, not going to warranty, He will call me back and tell me why ?????????? 03/26/24 I called Dustin, No answer, left message Dustin called me back, no answer why no warranty after they warranted last time. He will call me back, he will call me back monday. 04/02/24 04/03/24 called Dustin, he will get right back with me. 04/06/24 Called Pats cell, no answer, left message, I can't sleep, anxiety, depression. Ruining my life. Called Dustin, left a message. 05/0824 talked to Pat for 17 Minutes, he says hell always stand behind the warranty, but It my construction that the problem, it never was the past 2 roofs I had put on, 2001, 2013, not issues, but now its a construction issue , I told him dustin gave me bid of 3700 dollars to fix, way to much, he will check it out, and get back to me, no return call. 05/13/24 texted pat, no answer 05/16/24 call, no answer, left message, thanks for his time, I'm going another route. read more

Don't sign their CPF! Even if your claim is approved by insurance, and their quote is much higher, they claim your are responsible for a 20% if you don't go with them. Even if you don't sign a quote and they provide no labor or materials. Very shady organization. read more

The Moose roofing team showed up on time every time they were scheduled. When the day for the new roof came they were here at 7:00 am and stayed until 8:00 pm in 90+ degree heat to get the job done. Ray Duggan our manager did a great job of keeping us informed and was here for the entire project. We would definitely call the Moose again! Ken Patrick read more

Moose Roofing is incredible modern with their use of technology to get you a new roof!

Had a sales guy out and he became belligerent with our insurance adjuster. Very unprofessional. It's like he was trying to pull one over on everyone. Left a bad taste in my mouth read more

These guys are fantastic. We had a very small window from our insurance to get the roof completed, Moose was not only friendly, through and quick, but they did all the legwork making sure everything was completed on time. Theycleaned up and left the property in great shape! Thanks Moose! read more

Nate came out the same day as the May 2019 hail storm . He also, made a special trip to make a temporary repair. I'm going from shake to asphalt Since I had a shake roof he wanted Pat (owner) to be with the insurance adjuster's inspection. Nate kept in touch when I'd be on the schedule. Finally, got my new roof & it looks great. Except a couple of issues with the metal work at a valley located right above my front door. One didn't seem the best structure & other cosmetic. As we all know 2019 was a busy roofing year, so since I was water tight I agreed to do fixes the following spring. Krystan was on the ball calling me in January letting me they haven't forgotten me. I didn't have to "hound" anybody. Curtis (production mgr) & Pat (owner) came out & did fixes themselves, instead of sending out sub-contractors. Looks great! I'm sure the neighbors across the street have a better looking view & now positively affects the value of my home. I am very happy with Moose Roofing's customer service & concern for my home. read more

Moose roofing was extremely easy to work with! Zac took care of all of our needs and suggested shingle styles to match our house color we were not aware of! From start to finish they were so efficient and got the job done quickly. Highly recommend their services!! Our roof is outstanding. read more

Moose Roofing does a really great job at building relationships with their customers! Their representatives are polite, professional and honest and I couldn't have asked for a better spokesperson to help me through the inspection and insurance aspects of my roof. Best roofers in Omaha and I would gladly recommend them to my friends and family! read more

Moose roofing is the best, had competitive quotes, fast work and scheduling, and great quality. I don't remember all of the workers names except a guy named hinder but he and the rest of the team did great read more

The rep was courteous and helpful but if you don't replace the whole roof they don't do the job. Wish I knew that up front, I wouldn't have wasted weeks waiting to have wind damage repaired. They also wanted me to go back and forth with the insurance company to argue for a complete roof replacement, not how I wanted to handle a repair job. read more

Moose Roofing is a good company. The people there are knowledgeable and good to work with.