I wholeheartedly recommend them. Brandon was nice and courteous and didn't treat us like "women"…read more but talked to us like we could understand things. I tried to put a thermostat in and I didn't get the screws and wires in tight. It was only $85.00 for the assessment, for me to realize I need to leave it to the pros. I will use them again. My mom previously used them to change her gas to an electric furnace. I called yesterday, and they were here this morning. I called other places they wanted anywhere from 100 - 210.00 just to do an assessment and they said that was per hour. I appreciate Quality Heating and Air. Thanks a million.

I have just moved my mobile home from Lawrence KS to Lebanon MO and needed the furnace converted…read morefrom gas to liquid propane and then my AC hooked up to my home, put up on a pedestal to keep the weedeater from damaging the unit and filling it up with coolant. I had called numerous HVAC companies in the area and most wouldn't work on mobile homes. Of those that would I got the best bid from Josh and then each of the jobs came in at $50 less than what Josh said they would. Brandon and Daniel showed up for both jobs and performed the work in a timely and professional fashion. They did great work. Thanks to everyone at Quality Heating and Air.

I've used Crawfords for a while now, and I do think they run an honest business, problem is the…read moretechs just aren't good. I have used this company for my three properties three times now. There is a young blonde man who comes and he never leaves the job completed correctly. He left once saying 'should be good now' an hour later the air was still not cool. It was fine because he came back and fixed his mistake free of charge, of course I wouldn't have paid regardless. He came to my place because my Google nest was showing 2+ hour heat times. He spent his time on the phone with customer service and didn't fix the 2 hour notice but basically just blamed Nest for being a bad product. Now summer is here and my a/c doesn't work. When using the company this time I will see if I can get a tech who may be a little more experienced and will update the post!

We received quotes from two highly rated Companies in the area but after thorough research,…read moresuspected that they were not being fully honest. We received a quote for approximately $14k and $8k to replace our entire system. We asked a few friends who have lived in the area for over a decade and they strongly recommended Crawford's. Kelly came out to assess the issue and was incredibly helpful, explaining everything and offering advice to prevent potential future issues. He fixed the issue for about $125, saving us thousands, and the HVAC has been running smoothly with no issues for the past two months. Kelly was genuine in wanting to assist us and an honest worker. Before potentially rushing to conclusions, I highly recommend waiting and getting an opinion by Crawford's. They truly care and their priority is fixing the issue at hand to help clients, and not just to maximize their profit.

I have known George for over 30 years. He is a hard working and dedicated business man that strives…read moreto deliver the best service to his customers. His work ethic is second to none and cares for all his customers. I highly recommend this company.

Do not trust these clowns. 4 years they have been coming out constantly because he never fixes the…read moreissue. A PLUMBER came out 1 time and fixed our problem after having these useless thiefs come out 3 times in 1 month after having them come out about 3x a season. Not friendly at all, like its our fault these things break. Last winter had to spring for space heaters because he never fixed our issue! Do NOT hire these scammers, they obviously only temporarily fix the problem so they can keep getting paid. NOT only that but if you have a leak or a overflow they won't clean anything up. They will straight up leave you to your mess and still charge!

I am happy to have called this business to repair my heating unit. They are prompt, reliable, with…read morereasonable rates. Very nice owner Bob and his employees.

I called this morning and was able to get service today !!! Top notch service from the scheduler in…read morethe office to the service tech (Sean). While facing single digit weather again tonight I was thrilled to have my system looked at. The service tech was very knowledgeable. The service fee was reasonable. Highly recommend !

We made an appointment with them 3 weeks ahead of time. The day they were supposed to come out at…read more8:00am. 8:30am rolls around and we called to make sure they were still coming out. Nancy, was very rude and said they do not take appointments and she would put us on the list, which they were 2 weeks out. So we wait two weeks. The day before, they actually called to verify they were still coming. Then the day of, they called and said "we are just too busy today, you will have to reschedule in two months" For being an authorized Daikin dealer, I would expect better customer service. I would never ever call Henderson Heating and Cooling ever again. Poor customer service.

Highly recommend Donovan Ivey owner of Dang Custom Improvements LLC for his exceptional service!…read more He installed a new dryer vent and ductwork system to replace an old existing one for us, and the results are fantastic. Not only did Donovan complete the installation efficiently, but he also went above and beyond in ensuring the overall safety and functionality of the dryer vent worked with our new machines. His dedication to quality workmanship and customer satisfaction was evident throughout the entire process. If you are seeking a reliable, skilled, and customer-focused contractor, look no further than Donovan Ivey. Thank you, Donovan, for your exceptional work and for exceeding our expectations. We will contact you for all future home improvement needs. Job well done!!!

Dennis is absolutely the best plumber out there! He is punctual and always willing to offer advices…read morewhen needed, moreover he is professional and honest, he never tried to convince us there were expensive works to be done in our house just to grab some extra money (as it happened with many plumbers we hired in the past). We do not trust anyone else but him, definitely 1st class service! Thanks Dennis! Margherita & Gabriel

Dennis did a wonderful job and has quick service. He was able to work us in when another company…read morehad dropped the ball that had us waiting a week then was a no show. His excellent knowledge had our a/c up and running in no time. He also had all the parts needed on his truck and charged a very fair price. Thank you Dennis, GREAT JOB !! Ken and Tina

First, the front office staff and dispatchers are very professional and a true asset to this…read morecompany. We spent a LOT of money with FTS for a HVAC system to replace our old one that performed very well and trouble free for many years. From day one the new 'high efficiency' system failed repeatedly. Our electric bill TRIPLED. To be fair, FTS did send us a check for a small part of that increase. One FTS Tech blamed it on, "Dirty power", and had me wading through snow during a cold snap just about every hour to physically reset the system. It was not, "Dirty power". I contacted the manufacturer of the system. They opened a, 'trouble ticket' and then did absolutely nothing to help us. Another FTS Tech said it was because of, "Low return air", and that we would need to cut in a new vent to increase it. This was not true. Later on another FTS Tech said he knew what was causing it... "Rain", he said. It was not because of, "Rain". That same Tech came back a week or so later and - quietly - replaced a computer board of some type that looked like something very important. After that the system actually worked - for a while. It failed again. The next Tech said a sensor had failed. This part was still under warranty. He could replace it for $749.00 if we wanted it to be guaranteed, or $499.00 if not. Nope. That was about all I was willing to take. I emailed the owner. Asked him to coordinate with us to come and remove their system. Of course, no response. We called another service company. They obtained the part (under warranty) from the manufacturer and replaced it for $125.00 - guaranteed! I'm old. Been around a long time. FTS has provided the worst experience I have ever had with any kind of service organization. That should tell you a lot. I do not recommend FTS.

I recently had FTS Heating & Cooling come service an AC unit at one of my rental properties. Upon…read morereceiving my invoice -- they charged me $329 for replacing a capacitor on the AC unit. This was just the charge for the part (service call/diagnostics was $99 -- which I'm fine with). Anyway... I called 2 other AC companies and showed them the invoice and they ALL said the capacitor part (at best) should have cost $30--$40). Hence ... charging $329 for a $40 dollar part is a bit of a markup. I will NOT be using them anymore, and I would recommend you not either -- they are NOT trust worthy.