An owl taxi driver came onto my property and used a port a potty even though I told him it was not…read morefor public use and had asked him to leave. He cursed at me and threatened to "fuck me up". When I called Owl taxi to report this abuse the owner stated the driver really needed to use a bathroom. No apology, no corrective action for the employee. Is this the type of person you want to be in a car with and is the the kind of business you want to support?

I have depended on this company for almost a decade. No matter oblivious conversation or rain &…read moreshine they are there. Local, friendly, and been around as long as Bend itself

I will gladly update this post if they would answer the phone or call me back. I am on day two…read moretrying to get small data equipmentt device shipped between two locations. What is the point of a courier service that isn't responsive or reliable?

From the owner: Cascade Couriers utilizes cargo bikes and electric cars to provide Bend businesses a sustainable…read morechoice for their scheduled daily and weekly deliveries.

Horrible experience…read more I contacted a courier service, and was dispatched out to HD Courier for a one-way delivery of a drivers license from Bend to Roseburg. The driver contacted me to coordinate details, and I tried to put him in touch with the person who possesses the package, but then he said "I don't think we'd want to do this deal. We've gotten burned before by people who pay with a credit card then the credit card is no good." It was a total non-sequitur. Literally no clue what he was on about, but his attitude was awful - it sounds like he just didn't feel like taking the job. Massive jerk. Use ANY other company besides this.

this company primarily services the medical community to pickup and deliver various items for…read moredifferent locations. no wonder medical costs are so high considering how much this company charges for their service. This is a shady company with sketchy employees and a dimwit owner. this place is a ticking time bomb for liability considering the everyday activity of careless drivers working for this company. there is a danger to the general public and a potential for injury to others because of drivers' reckless cell phone usage and the rush to complete stat orders. drivers must immediately respond to dispatch through text messages or phone calls for rush pickup and delivery orders. i witnessed 3 out of 4 drivers handle their cell phones at least once during the day while driving rather than practice safe hands free cell phone use. elderly people who work here that need something simple and easy to do contradict the requirement to fight mid-day traffic when rushed to complete an order. i witnessed drivers displaying higher levels of stress when fighting traffic, and those unsafe stress levels became progressively worse as the work day wore on. safe driving goes beyond proper cell phone use and requires patience and common sense when dealing with busy traffic conditions. two things these drivers seem to be lacking. i witnessed drivers react to unsafe stress levels by speeding, failing to observe street signs, crossing medians, not wearing their seatbelt, and randomly honking their horn. this type of risky behavior was coupled with simultaneously reacting to their cell phones. when drivers are primarily concerned with medical time limits and keeping their job, they express a blatant disregard for public safety. this type of behavior will inevitably lead to accident, injury, and death to some unfortunate local citizen. though different people do deal with stress in different ways, this practice will be reviewed by the proper authorities as a service to the safety of the local community.

For real, FedEx has delayed packages for over 10 days to La Pine Or, stating weather as the issue…read more It's not weather, it's lack of experienced personnel or caring about their customers. Roads are clear, sun is shining, package has been on truck since Thursday 2/6 and yet today, on a beautiful sunny day, received message, yet another delay due to weather. UPS, DHL, FedEx Express and USPS have made their deliveries to our area. I managed to get the local phone number and I have been handing it out. May their switchboard be flooded. I contacted customer service at the company I purchased from and told them they may want to rethink their carrier options. I'm not the only one in my area fed up with them and their delays. People have had food spoil, Rx pet food delayed and medication. Not good practices FedEx. Also, more weather tomorrow....so I'm guessing more delays.

Fed Ex was once a reliable shipping company. This shipping center not so much. You don't tell…read moresomeone they have a priority package that requires someone to be present to sign then give them a delivery window up to 8pm that day. That requires the person to be at home all damned day waiting for it. Inexcusable customer service. Fed Ex is the last shipper that I would choose to ship a package. Packages requiring signatures should be delivered first. End of story. Surprised this isn't common knowledge.

Negative zero stars. I scheduled a ride twice and twice they are a no show. I called twice and was…read morelied to that the cab is on its way and it will be there in 5-7 mins (must be his favorite line). I called after 32 mins and the dispatcher said he "will call a driver and have him there asap."

A month before our trip to Italy I made a reservation with them to pick us up at 4:00Am to drive us…read moreto Redmond airport. They confirmed. Two days before we left I called again to reconfirm. The night before the morning we were to leave I got a text from them asking if they could pick us up at 3:45 Am instead of 4:00 because they were busy. I replied "no problem ". At 4:00 AM they hadn't shown up yet so we called them. They told us they couldn't pick us up until 45min to an hour later. "They were too busy" even though they had the reservation. They left us out in the cold, so we cut bait and drove our car. NEVER USE THEM!