Poor customer service from the person that answers the phone. Poor/Extremely slow delivery service…read more Their delivery time stated 20 minutes. An hour and a half and two phone calls to the store later, and I'm told that the delivery driver had 5 orders and is 20 minutes away. When I ask for a refund of my tip, I was told bluntly "you can call Uber Eats", in other words -- "not our problem". Why work with UberEats, Drizly, DoorDash etc. if you can't fulfill delivery orders in the time promised by those apps? What a waste of money and time.

Absolutely terrible delivery. They claimed 20 min delivery on Uber Eats. I called after 50 minutes…read moreand they said "we had 4 deliveries before you". Don't promise 20 min delivery if you're going to multiple stops. One other time I ordered from them it took 3+ hours. I was a fool to over look that and order from them again. Save yourself the frustration of waiting hopelessly for the deliver.

This is a well-stocked and convenient liquor store located in the Grove area. It had a good…read moreselection of beer, Wine, spirits, sodas and even boozy ice cream. They also have a sign that said free mass for customers since masks are currently required due to COVID-19. This liquor store is very convenient if you are staying nearby at the hotels. They also sell a few snacks and candies. Parking is plentiful and free.

Owner is nice and items are well priced. Newer to the area and this is the first place I've been to…read morewhere it felt more like customer friendly place.

The new owners have dragged this business into the ground. Not only do the phones not get answered…read morewith a business name, but the gal has NO idea what is going on. If you are lucky, she'll transfer you to the rude male who also is oblivious. I had a subscription to the 6 month wine package when the transfer of ownership took place. The website and app no longer work, but the charges that continue every 6 months went through for a second time today (which my bank was SUPPOSED to block). I can't even online order from other liquor stores with the same vendor due to fraud charges on the card. I miss Kate and her previous team SO much!!

I dunno, I can't give it one star because technically I was sold beer, but culturally this store no…read morelonger fits in with all the other businesses on the street. I wonder if they will stay open long with this new approach. The neighborhood has definitely lost a great shop. - an obvious change of ownership since I had last visited. I walked my dog over from my neighborhood east of Monaco. I came in and there was only one guy working and he was talking loudly to someone on his phone and barely stopped to greet me. The old staff would usually say hi and ask if they could help me find something. Also they had a huge wine selection before and could recommend something at a price point and harmony with food. I went back to the beer section. It was not nearly as nice a selection as with the old owners, but surprisingly they did have a few imported 20oz bottles. I came back to the front of the store to pay and they have lotto tickets and other stuff like any typical whatever liquor store. He did give me a dog biscuit which was nice.

Sarah and her staff always treat me with respect---and even go beyond to a level of helpfulness…read morethat is always appreciated and very commendable. Don't believe me? Try them out!! Brian Doubleday

I was Yelp Elite for nearly a decade, but have since gotten too busy and distracted to be writing…read morereviews. Every once in awhile an experience so either inspires me or irritates me that I'm motivated to return. I've lived in Boulder a long time, but recently moved to this side of town. I was looking to discover a new local wine shop to frequent, and although we got off to a rocky start, I was beginning to think this place could be my go-to. I typically buy a case of wine at a time. I've been in maybe 4x for cases, and a handful of other times for the one-off bottle here or there. I'm a health care worker and the last few months have been rough. I was driving by the other day in the brief period I have between work (stressful) and home (small child not in school), and realized I was overdue to refill my wine stock. I had a particularly challenging day and was near tears. Perusing wine is a happy distraction, and I thought I just had enough time -about 30 minutes, to pick out a case and a few bottles of liqueur. I had to cram a phone call into this time as well. I hurry in and the place has one customer in it. It's mid-afternoon on a weekday. I notice the sign on the door that says they have a 3 customer limit. Seems low to me, but good deal, they're trying to be safe. I spend about 20 minutes going back and forth between various wine sections trying to choose my case. I have 7 bottles in my cart, but I'm struggling with the last few because their selection is pretty picked over. They don't have most of the bottles I typically get, and their selection between $20 and $30 is much lower than usual. I suddenly look up to the usual young short-haired blonde woman with an angry, self-righteous expression on her face. She tells me I'm taking too long, I need to end my phone call and check out right now. I tell her I'm trying to pick out a case. She says there's a line of people trying to come in and I need to get out to make room for them. I'm mortified. In my sad-haze, I've been rude by spending too much time in the store! People are waiting for me! I quickly end my phone call, and rush up to the front where I discover the following. There is no line. There is one other person in the store who is checking out before me, so I wait in line for them to finish. The employee is laughing and chatting with the woman about how much business they are doing during COVID, and how much money they are making. There's about 10 different ways she could have alerted me to any worry she may have had that I was taking too long without lying and being rude. I guess this shop is doing so well on the backs of everyone's stress, isolation, depression and anxiety during COVID that they feel they can afford to lose customers. And since there's at least 3 other wine shops in Boulder with a great selection where the employees have always been kind and helpful, luckily I'll be in good hands.

I stopped by this fantastic business yesterday to just grab a six pack for a friend's birthday. The…read morewine selection seemed pretty extensive for the size of the store and the beer selection was minimal but had your essentials for a decent price. I was not expecting much, just to go in, grab my beer, pay, and leave, but the gentleman behind the counter greeted me as I walked in and asked if I needed anything to let him know. After I paid and was going to leave, he gave me a very friendly goodbye. I rate this store 5 stars just based off the service alone!

Cute local liquor store near me. They may nit be the least expensive in town but everyone is…read morehelpful and friendly. They have good wine selection and carry good vodka brands.

I'm a wine geek, the obviously curated selection of wines from around the world and the equally…read moregeeky staff just itching to help you navigate the store makes it my ideal spot when in Denver. I wish there were more like it!!!

Got 2 bottles of Malbec for thanksgiving tomorrow…read more Been coming here for years. Amazing selection, great service always provides great recommendations. They also have an area in the front for wine under $20 which is my personal favorite. They also have a variety of membership options for all the wine lovers and bubbly fans. Great vibes and it's so cool to walk down stairs to look at their large selection of wines.

My favorite wine shop... I live about 3 blocks from this shop and my favorite thing to do is bring…read morethe family down to get some sweet cow while mommy picks up a lovely bottle of wine. Prices are great. They have a good selections from affordable to high end. My husband went in to buy a bottle of champagne to celebrate a big accomplishment and the owner Dustin helped him pick one that changed our life! Haha ok maybe not life changing but it definitely was the BEST. I have gotten some help picking wines, I have gotten suggestion for food/wine pairing. Walking into pearl wine company is like walking to your super cool friends house that know everything about wine! Take a second and stop in! Admire the shop, chat with the employees grab a bottle of wine and plan your next trip back! Oh and if you can stop in for a wine or liquor sampling.. such a fun little event!

Stopped in here the other day and it's a beautiful shop and has a very nice selection…read more Only downside of this shop is almost every bottle is marked up higher than almost any other store I've been to. For example I saw they had a Volpaia Chianti Classico for 28 bucks and at Argonaut that same bottle is 17. Another of my favorite bottles Chateau De Beaucastel Chateauneuf-du-Pape is 95 dollars here vs 85 other places. One more of my favorite bottles Domaine Faury Collines Rhodaniennes Syrah is 33 here and 25 other places. I'm all for supporting small business, but you're paying anywhere from a 12% to 55% up charge on bottles of wine here. Unfortunately this place is way way too expensive to be a regular stop for me.

"I can't say enough good things about this shop -- it's truly my favorite! You always get…read moreoutstanding customer service, an enormous selection of products, and now I'm over the moon that they've added Geek Bar vapes to their range. My recent order arrived super fast (just within a week), and the quality was spot on. I'm 100% hooked and will be buying all my vapes here from now on. A huge thank you to the owner !

A surprising beer selection for a neighborhood store. I was looking for a beer style that Total…read moreWine doesn't carry - and these guys had it from a Colorado brewer. Worth checking out.