1. Monument Taxidermy

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Dixon, CA

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Monument Taxidermy

5.0 (1 review)

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14 years ago

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First Impressions Taxidermy

First Impressions Taxidermy

(6 reviews)

I took a chameleon in on 4/14/2021 to have it freeze dried to preserve it. I was told it would be…read moreabout 18 months to be ready. After 18 months, I called only to be told the freeze dryer was down and waiting for parts. When I called back about six months later I was told the parts were on back order. And I have been trying since then to get the chameleon back. I have contacted them so many times only to have one excuse after another given to me by Lisa. Every time it is something something else. It is in the freeze drier. It is needed additional time in the freeze drier. Mitch is in the hospital in Montana. Mitch will be returning in six weeks. Mitch has been sick. It is in the freeze drier again. There is touch up that needs to be done. Mitch will be returning in such and such. Lisa has also stated she does not own the business but just helps out but when I left a message on the business' listed number (209) 566-5682 , she called me back and told me to call her number (209) 620-2183 or it would be better to text her. She never returns calls. I have had to block my number when calling her by using *67 before her number so she cannot see who is calling. She has answered on some of these calls and tells me texting her would be better. She asked me to text her my name, number, the date I brought my item in, what it is and its name plus the price. This was her way of seeing who it is and doesn't respond. I have texted her so many times only be given excuses (May 9, 2024) your project is freeze drying now, maybe ready in 60 days and Mitch would be back in a couple of weeks. That was over two years ago. Then when I called her back in the 60 days she did not return my call (July 2024). When she finally texted me back 10 months later(March 27,2025), she said it was not in her completed work and she would put me in her calendar to reach back out; she never did. I texted her on May 24, 2025 no reply. I called on July 22, 2025, July 24, 2025, Sept. 12, 2025, Dec. 16, 2025, March 20, 2026. On March 2026 she texted me and asked if I wanted it returned finished or not to which I replied, YES! When I called her in March 2025 she told me it had been taken out of the freeze dryer and was being touched up. Then I was told it needed to be back in the freeze dryer but was unsure of the updated status at that moment. This last call I left a message informing her I was contacting a lawyer because it has been over five years and I still have not gotten my chameleon back but only received one excuse after another. This time she texted me back and said Mitch was set to finally return on Sept. 5, 2026 and has me on his list as soon as he gets back on that date. We will have to wait and see. I the meantime I have contacted a lawyer. When I originally was told it would take 18 months, I accepted that. When I called after 18 months and was told the freeze dryer was down and parts were being on back order and it would be another six months, I accepted that. When I emailed on Feb. 1, 2023 to find out where it was and was told Mitch was out and she would get back to me, but didn't. I have been trying to get the chameleon back since, finished or not, to no avail. This is so unprofessional.

I have two pieces of Mr. Phillips work. He does excellent work and I so appreciate his attention to…read moredetail. He's taught so many other young people how to do taxidermy, it's astonishing how he actually does his work. Most people think that trophy animals are "stuffed" but that's nowhere near what the process is. It takes weeks of preparation, years of study and practice, and a man who has excellent attention to detail, creativity, and skill, and appreciation of what the animal is like in their natural habitat to be able to do what Mr. Phillips does. I wouldn't want anyone else in the area to taxidermy anything I have to prepare.

Monument Taxidermy - taxidermy - Updated October 2026

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