I'll give you my exact situation because I don't believe in hyperbole. I'm a disabled veteran and was paying to go to an online learning program that was supposed to give me the credentials I needed to get my foot in the door to work with animals. I knew that I was only starting for my own benefit and edification, that I am permanently disabled, so I was shopping around for a school that was online and $1000 or less so I could manage the payments. I'm not even sure at this point that the school (Career Step) is accredited properly. I'm still looking into that. At any rate, apparently this is the company that the school sold my loan to. I don't understand why and I don't understand why that is even legal. I thought I was paying the school directly, monthly. I received a payment booklet in the mail, much like one might see with a car insurance company. These people seem almost more like a bill collector. They cannot tell me who all businesses they manage or collect for. I paid (credit card auto draft) monthly for veterinary tech school. Apparently the school I used had me sign something which caused me to receive a letter later saying that I was now obligated to Monterey. Had I had a chance to read reviews here on yelp or Google I would've never went to that technical school because I'm a bachelor degree level college-educated woman, and any tech school that would use a company like this is not a legitimate school in my opinion. I'm curious as to why they have not been investigated by the Better Business Bureau, or some other entity. In fact, I just called them now to find out why they don't report monthly to the credit bureau like school loans are supposed to. My report shows that I've never had a school loan, which is a lie. This is my first and only one. But one call to their company number and I noticed that all I get is voicemail and no option to leave a message. That's not legitimate. Even if I press zero. So I wonder if they went out of business. If somebody has a legitimate number for them where a human being answers, please let me know. Thank you. As I read through their reviews, I see that most of the people are like me: They are someone who got a loan through one company, and these folks are like some sort of intermediary, with a physical address supposedly here in the States, but nowhere can go in and speak to a human being. That is not how business is done. Subpar subprime lenders are becoming this way. But my credit was good; no need for my college to sell my loan off to some sub-par company to ruin my credit and report things as late payments when it's not even a legitimate school loan. My credit report literally says that I've never had a school loan. So, that makes me also question the school that I attended. Will be having a serious talk with them also, because I did not finish the program and I was supposed to be able to go at my own pace because of my medical issues. Just be forewarned: You can get a loan through them but you may as well pay them off early with a credit card like I did because you will be dealing with a myriad of people, who are not bankers or bank representatives but just some lackey on the phone who doesn't understand why your loan just keeps going up and up and up when it's supposed to be an interest-free loan. Our government needs to shut down subpar lenders, including anything fly-by-night, 25% to thousand % interest lenders that prey upon the poor, desperate, the under-educated, or overworked. May I suggest Dave Ramsey? I am back to working his plan instead of "Worshiping at the altar of the credit score." Supposedly he is lobbying to work to shut down the payday loan, and the other subprime lenders. I've had better respect out of payday loan places; at least they answer the phone. And I have not used a payday loan lender for like a decade. I learned my lesson the hard way. Just say no! --------------------------------------------------- Update half-hour later when Maya called me back. Apparently they are on Pacific Time. She is struggling to find my loan in the system. Twenty-five minutes later we have both located my paid off account and looked at my online account payment history. I have no late payments. She found me but can't explain to me why my paid and closed loan for $1,432.59 doesn't show up on my credit report as a school loan. I paid my loan off about six months early...all she tells me is "maturity date was the 20th of each. Credit is reported to the bureau monthly." Per Maya, Customer Service Representative. read more

SCAM ALERT! SCAM ALERT! SCAM ALERT! SCAM ALERT! These people are very unresponsive and only want your money. They will do nothing for you, ignore request, and continuously make harassing phone calls during the day, at night, and even on holidays. There are plenty of other financial loan institutions that can help you. You don't need help like this. They will not support you. read more

Monterey Financial Services - Financial Advising Near Me - Oceanside, California

They are scammers. The way they rig their pay back on principle is bad . DO NOT USE THIS COMPANY. Very rude and ghetto collectors. All need to be retrained or terminated. read more

Monterey Financial Services knowingly attempted to damage my credit report fraudulently by indicating I owed a debt. Raquel initiated a collections attempt for a contract on which I was not an obligated payer. Monterey Financial Services has violated credit practices under §807 of the Fair Debt Collections Act - False or misleading representations and §809 - Validation of debt by attempting to impugn my credit report with false and fraudulent collection attempts. Experian removed this collections attempt from my credit report after dispute because Monterey couldn't produce any form of documentation that I actually owed the debt. read more

There is no room for improvement. Very unprofessional, rude and disrespectful. I wouldn't suggest doing business with this company or any affiliate company that recommends them read more

The worst scam company in history. NEVER DEAL WITH THIS COMPANY OR YOU WILL REGRET IT! They work together with Credova. I purchased a classic pistol from gun.com for a total cost of $1,300. They financed it for $3,000--more than triple the value of the weapon--over 24 months. I tried to pay it off within 3 months to avoid interest, but they told me I only had 30 days to pay in full without incurring huge fees. In the end, I paid it off--with an additional $15 charge just for paying by phone--and a total of $2,200, which is $900 more than the actual cost of the gun. But it didn't stop there. They claimed they had canceled the automatic payments and that the debt was fully paid off. Instead, they sneakily applied my payment to future months, and the scheduled payments continued as if I still owed money--as per the contract, they said. DO NOT GET INVOLVED WITH THIS FRAUDULENT, TRASH COMPANY UNDER ANY CIRCUMSTANCES. I seriously don't know how this business is still allowed to operate! read more

They are a scam. Trying to get out of debt but they make sure you default on your payment so it can be used against you. If I could would give them negative 50 stars. read more

The customer Service of this Company is very poor. It takes a long time to process your payment and then charge a late fee. I have sent the payment 11 days before the due date, in the same city they took 14 days to process. read more

They only get a star because I had to put on in here. I used this service because Credova had a nice no interest promotion. Sadly I have made five attempts to pay the balance on the loan during the zero interest period for my first payment. They have claimed I was rejected for NSF although there is four times the necessary amount to pay it off. When I said I didn't receive any communication from my bank at all, I was asked if I could submit proof. Hard to submit proof of not receiving communication. I asked if I needed to prove it by submitting my available balance and was told that they wouldn't remove the late fee I shouldn't have been charged to begin with. I am now waiting to see if my fifth attempt will go through or if I have to call again and try one more time. Don't bother working with them. Credova is getting a review as well for this. The sad reality is, Credova was a nice option for larger purchases, but they can't deliver on services if their partners are like this. read more

I would give them 0 or negative stars if it were possible. DO NOT do business with this "institution". They are not very good at transparency. They will charge you fees for everything. I tried to pay extra through their online consumer portal. It assesses a $10 fee. REALLY? For wanting to give them money? And then due to some clerical error they blamed me for, the full amount and fee were credited back to my bank. I know I didn't make a clerical error. When it comes to money, especially the amount I wanted to pay towards the debt, I triple and quadruple-check every digit and letter. I am not new to this and have learned from many painful experiences. If there was an error, it was on their part which they refused to acknowledge. Their online statement is very misleading. It shows them collecting the money and then crediting the money back. When I check my bank statements, it doesn't show that, THANK GOD! But how are we supposed to interpret that the fee was assessed and uncollected? And because the fee was assessed and not paid, it became delinquent and I was assessed a late payment of $40. A $40 LATE FEE FOR NOT PAYING $10 PROCESSING FEE that shows NOWHERE else on the billing statements being unpaid. Of course, a few months go by without any kind of notice By the time I realized what happened, the overdue fees reached $80. Calling and complaining is like beating your head against the proverbial wall and they don't seem to care ethically about their shady practices. Not only that, according to them it had to be paid through some other means that was NEVER disclosed anywhere. And if you pay it online, guess what? They'll charge you another $10 processing fee. WTF!!! With all these complaints, I'm surprised they haven't already been sued, shut down, and/or imprisoned. They deserve all that at the VERY LEAST. Reading everyone else's post just verifies what an unscrupulous kind of institution it really is. They're probably reading these reviews and laughing about t. read more

The worst company in the business industry i ever dealt with, biggest mistake ever made by me, save yourself and credit, I signed up for school since last September never missed a payment all of the sudden my debit card is not associated with my address that I have been leaving for the past 15 years, they sending me to collections I called for payoff the agent told me I only can payoff with my bank account not my debit card and its more than $200 in interest, I never been scammed like this, its a very bad creditor. read more

This is the worst company ever to have a loan through. Had i actually gone and read the reviews, i would've saved myself the trouble. ​They are in one word, shady. Im so glad to pay off my loan in the less amount time that i did otherwise i cant imagine the interest rate i would've paid. I didnt even pay that much interest in my old car loan. They say its 90 days no interest but why did I get charged almost $50 for the first month? Its almost impossible to pay off your loan cause they never tell you the payment didnt go through or when i first started paying my loan, they would accept credit cards. Not so much now. read more

Absolutely shady company. I'm really upset with myself that I failed to do my due diligence with them beforehand. I contracted with a tax relief company called Guardian Tax, another shady disreputable company to dig myself out of some extreme financial hardship. Despite my already existing hardship, Guardian tax told me that they could only help me if I paid them $7000. Obviously I couldn't afford it--but no problem! Their buddies at Monterey Financial could lend me the money! I now pay $300 every month to Monterey Financial and I have a new debt on my credit report. That $300 is money down the toilet as I have received extremely poor service from their partners, Guardian Tax and no resolution to my debt. So far I have paid Monterey Financial over $2800. Since contracting with Guardian/Monterey, I have forced myself to do the unpleasant tax of learning about taxes--turns out I could have done the Offer in Compromise myself, and taken that $2800, cleared my tax debt. If everyone here who has written a bad Yelp review would report these guys to the BBB, FTC, Consumer Protection Bureaux and the California Attorney General's Office, they might stop preying on the financially vulnerable. Feel free to inbox me here on Yelp, I'll send you the letters I drafted and you can use them as templates. read more

What a scam!!! Not just Monterey but the whole system! I had a payment plan with another company and before I even had a chance to make one payment they transferred my account to this debt collector! They automatically dinged my credit before even one payment was due!!!! What is wrong with these people??? read more

the worst financial services. They will pretend didnt received the autopay set up and they will ask you to pay $10 processing fee evry month you pay. And their interest is too much high. read more

these people are scammers. They hide under the guise of doing business as a professional. The interest rates are criminal and they take advantage of the busy hard working person. Blaming the consumer for not checking their account, when the account was thought to be paid off. No calls for 6 months then sudddenly ,"we need more money". I would not do business with them.. read more

I truly wish there was the ability to give No Stars, Monterey Financial Services, LLC is a SCAM. DO NOT DO ANY BUSINESS WITH THEM. They work with Aloha h Hawaii Tour and Travel services, who are scammers. Please save yourselves a lot of wasted time trying to call and schedule vacations. We will no longer be paying their monthly service fee for not services rendered. Please be WARNED. I hope and pray an attorney reads the many negative post reviews and starts a Class Action Lawsuit against Monterey Financial, I will DEFINATEY join in on the lawsuit. read more

If I could rate this Financial Services I would give them negative -5 start. I purchased an item through credov ano interest promo, I believe this company buy my credit agreement through credova, to be honest I don't have a problem with it, but when I found out this company is real shark and scam even I set up my payment earlier due date they still charged me for $10 for off-schedule payment. Just be heads up with this company they will steal a lot of money to you. They will harass you all the time. read more

HORRIBLE and unprofessional, do not do business with them at all costs! They call and harass for no reason at all my loan is current and the bother me every month! read more

I financed a purchase using their services. I had autopay set up and my card was compromised and was reissued a new card. When I received my new card I called to pay my balance and it accrued late fees and finance charges. I told them what happened and they would not wave the fees. I will never do business with them again. Also, when I called to pay off balance, I was told there would be another $15 process fee. I hung up and paid it online without the fee. Horrible crooked company! read more

Monterey Financial is a fraudulent company They got in bed with Fraudulent company called Aloha Hawaii Tours and Travel Services, for finance services for their customers. When clearly they knew that company does not and did not deliver on what was indicated on the contract and what was promised. They have many complaints on goods and services not being delivered as promised by Aloha Hawaii Tours and Travel. But they want me to pay them according to the fraudulent contract That there are no services for. Aloha Hawaii has phone numbers with no one answering the phone. You can't reach them. It's a Scam all around. read more

Bought a dog for my wife for her birthday. Unfortunately she kicked me out a few days later so I got saddled with a bill from Monterey Financial Services. This past month I was unable to make my payment so I arranged for financial assistance, made a good faith payment on it for $20. They took my $20 and then when the due date came up they still took my normal payment amount on top of it. I called and got a friendly agent who claimed it would all be resolved and that not only would the money be refunded in 1-2 business days, but that he finished setting up the financial assistance to run until May. Well here we are on the third business day, no refund, I see a random $2 payment on my account and I appear to be accruing daily interest on my supposed late payment which is suppose to be null. I attempted to call their office today to get it resolved and apparently they're closed despite my call being during normal business hours. I will either get this resolved today or I will just stop paying. This is an absolute scam of a company that's going to destroy my credit over a single payment. They can either work with me or get nothing, I'm sick of being taken advantage of. read more

Spoke with Cassidy today, customer service is the best, highly recommended. Kind and patient. Agape Cesar read more

They charge 125% interest... that's like buying something... and buying them one too lol... Another example... if you bought something for 1000 dollars... it will cost you 2250 to pay it off... just not worth it people.. just save up your money or dont buy whatever it is at all.. Also.. they disguise their name "Monterey financial" with other names... I financed with another lender and surprise! It was them the whole time lol Stay away from them and tell anyone you know to stay away too.. Btw they even charge you $10 dollars to pay your bill.... you have to pay...TO PAY! read more

My fingers hurt! Every platform I can make a review about this company I will! Let's get right into shall we... Boom May 2019 I see the most adorable puppy on puppy spot! I like him, I love him, I want him. Price $2800! Good deal! Let's do this. How can I pay for him? You can pay all in full or go through our financing option. Great I'd like to keep more money in my pocket right now, right ?....WRONG! I get approved by my pet funding..not this company. Financing up to $3500..great I need less. Contract gets sent over it says $2800 and no interest. Lit lit lit. Sign on the dotted line. Copy gets sent over $6000 over time is some random total. Doesn't say term length or anything..says it's now a lease tho. Hmmm didn't know you could lease a animal. My life gets crazy busy.. a few months after do auto pay I see my credit decrease by like 100 points. Says I opened up a $7000 loan from this company. Automatically I'm scared and think my identity has been stolen. I search for the contract and find nothing. I do more digging in my email and find a random reminder for my payment in June. Only received that one email. I call them up. I ask immediately why is it saying $7000. That's your lease amount. Ok? W e.. what's the buyout price? I can't deal with these kind of discrepancies. $2800. How I paid 4 months? Well your paying $149 for a leasing fee and $89 for your loan( $227 monthly) I'm confused is that in the contract because I read it from top to bottom. No it's not. Excuse me? LETS TAKE A MIN TO RECAP. This standard leasing fee as she called it isn't in the contact. She admits it but says I should know because it's standard. Is it standard to have my loan with y'all and I didn't sign a contract with y'all? Is it standard to tell me I owe $2800 even when I paid $89 a month towards the loan? $227 a month and the buyout is still $2800. 6 month update My loan is now saying $7021. Yet they faithfully take the $228 a month out each month. And it reports to the credit bureau as in time and positive. In conclusion it seems like no one actually goes to them for a loan it's underhanded to them. Bait and switch. Fun fact: since I'm considered to be leasing my puppy I actually can't own him unless I do the buyout or I follow these payments to the end and pay an additional $500 on top of my last month payment to actually own him. read more

I get that financial intuitions have a job to do! These people are worthless , super rude! I ran into some problems after assuming this loan my husband passed away and I experienced my world being flipped upside down. When I expalined the situation these group of people are heartless! All I can say is DO NOT DO BUSSINES WITH MONTEREY FINANICAL! read more

This company is in violation of federal debt collection laws to anyone who's been wronged by them report them to the IS3 their local DA's office are the federal trade commission their scammers and to anyone who wants help dealing with them those are all the resources I've been ripped off by them I'm autistic with a lot of health problems and these fuckers don't have to work for a living please do the role to favor and use all these I gave you read more

Monterey Financial Services try to charge my credit card today in the amount of 229.52. This company is a scam. They work with Aloha Hawaii Tours and Travel scamming people of fake memberships costing 3999.99 for a life time membership. These people offer fake certificates that they never send you nor return any calls. Only reply through email and keep dragging you on so that you can't cancel your membership. Even after you just signed up the same day. The prices on their site are not 50% off like they promised and you can't even book a flight without calling a number they give you on live chat. I've left many voice mails and no one returns calls. Totally scammers. Stay away and don't be another victim. They will keep charging your card even after you dispute the charges using this loan company called Monterey Financial Service to collect from you. read more

I've used Credova AKA Monterey Financial a few times because they had a nice "six-months same as cash" promo. But a word to the wise: Make sure you read the fine print and schedule to pay your entire balance at least a month before it's due. They quite intentionally make it very difficult for you to pay your balance off. They want you to miss the due date so they can then charge accrued interest and penalty fees. read more

I purchased two handguns from Buds over the internet. Buds offered me financing and foolishly I accepted. The financing was through a second party, Credova Financial LLC. The contract was written with "Buds Gun Shop" on the contract. (I was told by an associate of Buds they never see the contract.) Credova then turns the contract over to Monterey Financial LLC for collection. I have no one to blame for overlooking the interest rate of 141 %! These people who Buds aligned themselves with are predators. This purchase was over the internet and it took awhile to get the firearms. They also did not charge me the required tax. I think Buds would be better served to sever their relationship with Credova Financial LLC. It is Buds name on the contract NOT CREDOVA. If you made the same foolish mistake, I recommend you request a copy of your contract and send it to your states Attorney General for review. I would also contact your states Banking Commission. Since the contract was over the internet, there may be some provisions with your state laws. GOOD LUCK read more

This company came recommended to me several times. They offer a resource for companies that want to exit the loan servicing industry. They will help process and manage accounts for businesses so a business can focus on what they do best. Collecting money is historically very challenging and very personal. This company offers a nice solution to an uncomfortable situation. Thank you for your service. read more

Scammers scammers scammers bought 800 dollars worth of stuff and financed it supposedly because it's very low interest etc but it's a lie now I've had to pay 178 for 12 months more than double it's all a scam I hope these guys get what they deserve I'd pay to watch that read more

I've dealt with some shysters in my day but this company is the shystiest. I belong to a vacation travel club who shall remain nameless but their initials are Global Exchange Vacation Club and they use this band of thieves as their loan company. With this many negative reviews -- which I pointed out several times in phone conversations -- you would think GEVC would get a clue that they should get a better financial company. These marauders if theft never sent me a monthly book for all my payments. They sent me monthly emails which I don't have a problem with. Then those monthly emails just stopped. I assumed I was finished paying. During this time my father was gravely ill so most of my bills went on the back burner. I was late but never I-didn't-get-my-period late that there was need to panic. Then I get a collection notice from these idiots. WTF?? You stopped sending monthly emails, no calls, nothing in the mail, not even a DM on Twitter. With all of the ways to get a hold of me, no attempt was made?? Now they're asking for full amount owed right now. Trying to talk to these clowns is like trying to talk to a Trump supporter. They have no brain, you go around in circles, and nothing is accomplished. They said they made several attempts to contact me yet when I ask for documentation they start to yell. I can show proof that you DIDN'T make any attempts yet the opposite can't be done? FAKE NEWS! VERY BAD!! Stay away from this horrible company. How they stay in business is beyond me. But crooks seem to thrive. Just ask the president. read more

I, unfortunately, got into a timeshare Global exchange Where they promised me three full paid vacations, course they broke this contract so I stopped paying them where they sent me to this company for collections I owe them 2800, Don't trust this company should I pay it they said they Would remove it from my credit report read more

i signed up for this online school during the pandemic, but decided not to start or attend this school due to their unsavory ethical practices (concerning finances and charges) that i found out about. they charged me $4116 that's accrued to $5070 now (even though i never attended this shady online school). absolutely no services were ever rendered and monterey financial has harmed my credit immensely with these unsubstantiated charges. they have removed this from my other credit bureaus, but still have it on my experian. they are refusing to remove this from my credit report although no services were ever rendered. if a company has to get their money from charging people that never went to/attended their school before, they must be in pretty bad shape because this is was an act fueled by pure greed and desperation. i wouldn't advise anyone go here! read more

Ordered a rifle financed from credova these scum bags bought my contract my original price to own was 4k now these dirt bags added an extra 1000 total is 5k$ & a 10$ processing fee. I wouldn't finance with credova any more both are shit companies & scammers won't be doing any business with either of them after I get this paid read more

In my opinion this company is the worst in all areas including customer service, the processing of payments, timeliness in responding to any form of communication and worst of all honesty. We have been paying on a debt monthly for at least 3 years without the principle being touched by even a penny. We were told that the online data was correct, however it did not reflect any change in current interest or principle when payments posted. So for 3 plus years they have pocketed our payments and we have not made a dent in the balanced owed. The customer service Rep was rude, harsh and not very knowledgeable when asked specific questions about our account. If we ever decide to borrow again for any reason and this company appears as the financier, we will walk away from the deal. This has been a very stressful and evidently will continue to be so until we can refi this debt. read more

Do not sign up for payment arrangements with this company. They are horrible and constantly harass you. When you try to sign up for online payments, it won't let you register to join and when you try to call to make a payment on the phone, it's always having difficulties and cannot take your payment. I set up a payment arrangement and they continually said the payment wasn't going through. The chick on the phone entered the card information improperly. I called to check it several times and she said no that my bank must have a block on my card. I called my bank and the lady told me whoever was taking the payment info was putting the expiration date in wrong. Ridiculous and continuous hassle with these people! Avoid them like the plague. I am trying to pay the rest of the amount owed so I can get these people out of my life already. read more

This company partakes in predatory lending and Pet Leasing. Where you go in believing you are going to be funded with a loan for a dog, and in reality they buy your dog, and then rent it to you, and the worst part is you have to return the dog or pay a huge purchase cost at the end of your lease agreement all the while they rush you through the signing process, and the sites verbage uses things like "funding" and "financing" to make it seem like its just a regular loan with liability. Scams like this should be criminal and i hope noone has to deal with shut horrible business. read more

Worse Finance company EVER! I called them to make payment because I was not able to register by internet, nobody answers me, next day I had late fee, from call center they told me, I called them only one time!!! They charging for payment, from phone $10 from web $5!!!! When you will make payment, you should check 48 hours if your payment posted, if not, you will pay another fee. They will charge you late fee for EVERY DAY, not for a month!!!!! read more