Let me start off that we used to love this place. We came here last year with the kids from…read moreAmerica to go to Playmobil. The staff, amenities, play area outside and rooms were all great. Great location too, close to Playmobil. The female owner was especially nice to us during our stay. We decided to come back again this year and stay two (2) days. Again, the staff were great. Even the female owner recognized my wife from last year. We "borrowed" two (2) Playmobil sets that the front desk person gave us. She told us to return it once we leave. Long story short, the night before our check out there was a new desk person, a male. He ended up being the owner as well (husband). This male owner never acknowledged us as we were in and out of the hotel several times during that night and into the next day. He just sat at the desk and stared at the computer as we entered. So, the morning comes when we will depart and on our way to breakfast, my wife returns the 2 Playmobil sets to him. He comes up to my wife at breakfast and is basically yelling at her stating that there are pieces missing. Mind you, there was no checklist for items contained in those boxes and these are kids, they lose things. I even noticed several pieces missing too, but I paid no attention to it. Advice to the hotel, if you want to have an issue with who you lend these items to, then make a checklist. Anyway, I was upset that he talked to my wife that way, so I confronted him. He said he was going to call the police and I told him to go ahead. He then stated that we would have to pay 11.90 Euro for each of the sets. Bottom line, we got into a shouting match. This "owner" had to be held back by his wife and another employee there. The wife sincerely apologized after, but that was it for me. We went to look for the "missing" pieces, but never found them. The female owner also said we did not have to pay for the items. Anyway, if you want a great hotel for kids while at Playmobil, go here. But stay away from the male owner, as he has major issues. Unfortunately, not coming back here again, which is a shame because it was a great hotel.

The Hotel Knorz is a cool, comfortable hotel with great service. They really make me feel like the…read moremost honored guest at the hotel. I will gladly go back again next time I'm in Zirndorf.

This is a truly awesome hotel if you are a business traveler. All pluses with no minuses…read more 1. My room was spacious, spotlessly clean and quiet. 2. The WIFI is fast and easy to access. 3. They have deal with a gym around the corner which is a real gym. This is not the tiny crammed in gyms you find in some European hotels. This one is the real deal if you are a gym rat; machines, weights, medicine balls and matts. 4. Breakfast....hey Marriott, Hyatt; why don't you give us a health breakfast instead of the fattening artery clogging crap we get in the US?. These folks give you health and delicious breakfast. 5. Dinner in both restaurants is terrific but the tapas restaurant is especially awesome. Located about 150 yards from the Metro you can be in the center in 10, the exhibition hall in 20 and the airport in 40 minutes. Prices are more than fair.

From the owner: Herzlich Willkommen im Werners Hotel / Fürth!…read more Wir freuen uns Sie im familiengeführten Boutique-Design Hotel begrüßen zu dürfen! Es kommt auf Kleinigkeiten an, um einen schönen Aufenthalt genießen zu können und genau das ist es was uns Spaß und aus macht... Ein perfekt freundlicher Service, die kleinen aber feinen Details im Hotel & den Restaurants sowie eine ideale Innenstadt-Lage. Das perfekte Hotel für Ihre Business- und Städtereise! Wieviele Sterne haben wir? Keine! Warum? Ganz einfach... Sterne bestätigen leider keinen schönen Aufenthalt, sagen nicht aus ob das Personal freundlich und zuvorkommen ist sowie reinigen Sterne keine Zimmer gründlicher... wir aber schon! Wir dagegen gehören zu den neuen Boutique Hotels welche auf eine Standard Klassifizierung verzichten, da wir und Sie nicht Standard sind! Wir sind anders und unsere Gäste merken das beim Betreten unseres Hauses auch sofort.... Bis bald!