Very rude people to try and work with. They do not honor their work, nor their word. Installed a floor, and in 6 months, it is literally breaking apart. $10,000 worth of floor. A ONE star review is to good for this company! read more

I had Monk install carpet in my home and they did an EXCELLENT job. Installers were prompt and did a great job and Vacuumed the floor before leaving. Currently using them again to install LVP and carpet in another home. Tasha is great and always more than willing to help. Great experience I highly recommend. Keep jobs in Cullman read more

I only give it a three as to the fact we have never had Mohawk Vinal wood flooring in any home before. We thought that using a local company would be the best option in order to keep up their reputation, but not really sure they actually care about that. Once the flooring, that took approximately five days for 800 sqft), we were excited and happy with the overall look. However; there were no instructions on how to clean the flooring, nor did they mention if we needed to get the baseboards installed within a certain amount of time..... nothing!!! We were left with a nice looking floor that we had no idea how to care for it, and the installation guy used MY own towel I had hanging in the bathroom, to dry our hands off when needed, to clean off the residue from some type of glue/floor adhesive!! IDK!! I just feel that they could have taken better care of our needs to prepare for how the flooring needs to be taken care of once it was installed. This was installed in a mobile home, so I suspect that they feel that it wasn't worth the $6000 we paid to be installed for a mobile home, and we were on our own once it was was finished. We think it was worth the price as Lowe's wasn't really any cheaper, so we decided local was best. read more

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I had four bids to install new hardwood flooring and refinish the existing hardwood flooring in a newly purchased home in Cullman, Al. The price of Monk's Flooring estimate was in the middle of the group. The first workers were tasked with removing the existing carpet and particle board in preparation for installing the new hardwood flooring. These individuals were poorly trained and improperly prepared and directed in order to accomplish the removal of the carpet and particle board. They attempted to use hammers, chisels, pry bars instead of drilling around each nail in the particle board and simply removing the nail(s) and picking up the particle board in one piece. Their actions caused the sub floor to become loose in places. Instead, these workers spent twice as long to remove the particle board creating more dust and debris than necessary. They did not come with their own trash cans and ended up punching a hole in the homeowner's trash can. Secondly, the initial installers were too much in a hurry and ended up having to pry up incorrectly installed flooring. Some of the newly installed hardwood floor now squeaks. One of the installers actually spilled machine oil over the installed flooring which had to be sanded off before the floor could be sealed properly. This group also refused to abide by the homeowner's request to use only one of the upstairs bathrooms, even though having been informed and the door was shut. Their actions showed a disdain for the homeowner's property. This group created more waste for which the homeowner had to clean up. The last group was tasked with sanding both the newly installed flooring and the previously installed flooring for which the stain had to be removed. The individual operating the floor sander caused waves or unevenness in the finished floor in spite of being the so-called professional mechanic. When this mechanic cut the quarter round molding, he scuffed and marred the second coat of installed polyurethane necessitating a third coat of polyurethane. Upon settling the account for payment, the owner of the company refused to honor the estimate amount for the third coat of polyurethane claiming that the first coat of a sealer was the first coat of polyurethane even though applying the sealer is required for newly installed hardwood. Secondly, the owner overcharged for both the wooden register vents and their installation as well as the additional primed quarter round to finish the appearance of the installed flooring. The third group had to return to re-install the quarter round as it was loose in all of the rooms were it had been installed. Thirdly, the owner charged extra for repairing areas shown to him for the estimate. I would definitely not recommend Monk's Flooring! read more