Young lady Denae was very pleasant yet professional which is rare for employees of Ace. Nice to…read morehave someone help instead of rushing me out. I will continue to come to this location as long as she is there.

The rating is true. When you need $$$ and have solid credentials they will help you. Plus now,…read moreafter the new 2019 payday loan laws, the pickings are getting slimmer all across Denver with several shutting down. One person there, (they have all been nice really); has been Robert and he is as professional and friendly as they come. A real rarity in this industry. So call first, know the rules and they really will help you; just always pay them back with no games and they will be there when you need them.

Wanted to deposit the majority of my 'Colorado Cashback' refund check into my account,and receive…read more$320 back.Was told I could only get $225 back and the rest "should be available tomorrow". There was no explanation given,and the whole thing didn't make sense,as this is a State-issued check.Apparently,"management" made an arbitrary decision that has me seriously considering switching banks.Thank you Wells Fargo for cashing this check.

It always seems to be when i need a drive-up ATM there always working on it. They have a bunch in…read moremy neighborhood but never working. Forget going into the bank if there isn't a line there out to lunch. Last but not least. I can get a loan for 50,000 dollars for a car i cant afford but cant get a loan for a 20,000 car i can afford, go figure.

Mine is actually for the Longmont location, however they have no place to review…read more Very frustrated at the entire process, not because of denial, but because it left me very confused. Collateral was worth more than half the value of the loan I was requesting, along with a second vehicle to use if needed (both are paid off in full). Was told that my ytd did not equal income I was claiming because it includes tip income, but the numbers they gave me made no sense at all, and I have years of tax returns to show the income I was claiming. Was confused that they cannot use child support/alimony unless it goes through the registry, even though I have 15 years of payments to show through my bank account. Overall, I just felt it was rushed. Information was available to show them income, etc. but they just rush through the process. I know they have rules they must follow, and I respect that, but it does feel like the "fast food drive thru" of loan companies. I honestly wish I had never applied. I will say that they are very nice there... just not very clear in their explanations. Not a good experience and I don't recommend it. Credit Karma may say you have Extremely good odds of a loan.... obviously not accurate at all!

This is a terrible company! I have more in collateral than was requesting. They made the entire…read moreprocess extremely difficult, time consuming and worthless. Do not try to get a loan or bank with this company! You will end up in an endless circle of paperwork!

This branch is awesome! Everyone here is super friendly and knowledgeable!…read moreI really appreciate Kat and Courtney for going above and beyond to help me! May have misspelled a name but thank you guys!

From the owner: We make banking less complicated and your financial goals more attainable. We're local, have a…read moreproven track record, and we're great listeners. Plus, the money we earn from interest and fees goes back into our credit union in the form of better interest rates, lower fees, and dividends for you.

Incredible customer service and care. Thoughtful, respectful and efficient with regards to…read moreassisting us with a sudden death. David Mitchell and Bianca with whom we worked. were remarkable. We are grateful. This is now our favorite WF branch!

I had to open an estate account and fortunately, Chris Federman from the Arvada branch was able to…read moregive me guidance and advice during this somewhat emotional time. I want to recognize Chris for his professionalism and flexibility to ensure this happened thank you, Chris!

My name is David, and I am writing about my experience with Cash Express in Federal Heights…read moreColorado. I went in on February 21, 2024. I was helped by Shelly. First, she is a beautiful woman that her smile could part the clouds. Second, she is bright, intelligent and made my experience so easy. I went in with a card that had been compromised but still had a balance on it. Shelly not only got me a new card, but she was also able to transfer my balance from my old card onto the new one. Thank you, Shelly, and keep up the good work. David

I have been coming to this Ace Cash Express location for several years primarily for loans. This…read morepast weekend I had the most awful experience and am very ashamed of Ace to allow such a rude and disrespectful employee to continue to be employed for them. I recently provided feedback via email on my recent visits and immediately when I arrived, Lisa the employee, said she was waiting for me to show up there. I figured because it had been a few months since I've gotten a loan. No! I was told by Lisa that if I had a problem with her and was and I quote "talking shit about her" then I can do my business elsewhere and was proceeded to be told of other locations I could go to. She told me how she knows it was me who provided feedback of how she was chatty and that they need another person working on Friday nights rather than just one person. I have never been rude or disrespectful to Lisa in every interaction I have ever had with her and I feel personally violated by the lack of customer service and disrespect from her. I asked when the other lady Mary would be working so I could come back and she responded very rudely that "Mary works when I don't and plus she won't be working here for very much longer". Lisa even told me that she got in trouble for what I said and now I feel targeted by her as I have very personal information stored within your company and this woman has full access to it. I am a great customer and have never been delinquent or not paid on my loans and if this is the type of employees you have and continue to keep even after truthful feedback then I will never do business with your company again!

My preferred local branch. They moved from 72nd and Lowell to 72nd and Sheridan a few years back…read more Old ATM and a new one that's super high tech. Otherwise the teller drive through windows are the same. Same inside. Just a newer building. The parking situation is a lot better at this location. Drive through does get a bit crowded but sent as you can deposit checks and cash at the ATM it makes sense. Teller tube lanes are generally empty which is another plus. Staff inside is quick and courteous. Rarely need to go in but any time I have it's been as pleasant as a visit to the bank can be. Not a lot of U.S. Bank branches in the area so I'm glad living nearby that this exists. *The last four photos attached to this review are from the new Sheridan location. Four ATM lanes. Four teller counter sections inside. Loan officer, savings and investment, and corporate business managers have their own cubicles.

Service here was slow and cumbersome. The teller was rather rude and robotic in her actions. I…read morereceived no greeting, no inquiry, not even a smile, just a stern look and a monotone acknowledgement of my transaction. I think I would have got a friendlier transaction from the ATM.

We have had an amazing experience with Fidelis (Arvada location) and would highly recommend you…read morecontact them for any banking needs. We are starting a small business with life-long friends and needed some cash to get things started. Rebecca helped get us (and our friends) through that process in about a week and in the meantime she was able to help us consolidate some bills to make it all work. We are in a better financial position now than when we started. Working with Fidelis is giving us an amazing opportunity, and we are truly grateful.

From the owner: Proudly serving Colorado, Fidelis Catholic Credit Union offers a full range of financial products…read moreand services backed by friendly, personalized member service. Whether you're looking for a checking account, savings options, auto loan, mortgage, credit card, or convenient online and mobile banking, our team is here to help you reach your financial goals. As a member-owned, not-for-profit credit union, we're focused on serving people, not shareholders. That means competitive rates, fewer fees, local decision-making, and a commitment to providing exceptional service to every member. Rooted in Catholic values and serving the broader Colorado community, Fidelis has been helping individuals, families, and organizations with their financial needs since 1954. Member accounts are federally insured by the NCUA.

Terrible service, The minute I sat down with the lady I could feel that she didn't have much…read moreinterest in my opening an account. As she found out that I was hearing impaired everything was negative with her, she informed me that they couldn't do anything for me since I couldn't hear everything she said, I told her that I read lips, she said she would not pull her mask down to talk to me. She then told me that there wasn't anything she could do for me. This is disability discrimination and anti-Military Veterans. People that work there are terrible and should not work at any place where people are concerned. I believe you have to be from Mexico to work there. I would not recommend this place to anyone, especially Veterans.

Horrible service!! They choose the worst people to work their. They've made plenty mistakes when I…read moredeposit. They put it in the wrong account. Also a lot of discrimination here. On top of all those horrible things they take their sweet time about 10 minutes just waiting to deposit in line. One of the worst branches I hope they close them down soon!! Don't waist your time stopping here at all!!