I was completely disappointed with the service I received. I was a new business owner, and when I signed up with money smarts I made it clear to them I wanted them to do all of my book keeping, and to do my taxes and was clear with them I wasn't sure all I needed to pay in. But that I wanted them to make sure all of my taxes got paid, and I wanted them done quarterly.
9 months in I found out they haven't even done my quarterly taxes, resulting in me owing so much money now at the end of the year. Not only that but when I had tried to contact them about it, it took 2 weeks of phone tag, and excuses for me to get an answer about it. They tried to say that I never asked them to do my quarterly taxes, which was a pathetic cop out for their mess up.
They also charged me for the last month when they hadn't even done anything for my books.
This place is an absolute joke - I would avoid this place if you're looking for dependable accountants. They might be better fit to work in a cafeteria. read more