What an experience shopping in Hong Kong! I have a few items in mind and needed 3 gifts, so I called the store. Thinking it makes sense to make an appointment before my visit due to Covid. To my surprise, they offer personal shopping service via WhatsApp! This is how it goes...a very polite SA named Kelvin picked up the phone, and asked if I'm looking for anything specific. I told him what I'm looking for. He then asked if I have an app called "WhatsApp". I gave him my contact number. Within 30 seconds I got a message. We communicated via texts. He was very efficient, when I told him I'm looking for polos, t shirts and shoes. He would send me photos of different sizes and options to choose from. I picked out a few items. With the size I wanted. He said he will set everything aside for me and I can try them on when I get to the store. He mentioned he will be off the next two days. So he asked me to asked for his colleague Barry.
So yesterday I took my kids to the store and we had one of the best shopping experiences with Barry. Very polite and professional. Everything was ready, in a private setting, I was in and out within 30 mins! The store was chic and edgy. I feel like I shopped with a friend via texting. I don't know if I can shop normally in the U.S. anymore! read more