Jan and Vicki are great to work with. They gave great suggestions on tiles and were never pushy…read more They found the best tile for me, right down to the grout. I can't wait to see it on my kitchen walls! They were professional, knowledgeable, and enthusiastic. I would work with them again and again. Brick House has a great selection and I especially liked the local, handmade tiles. Thank you, thank you, thank you!

Brick House Tile in Keene is the first and often the only source I choose to explore for our home…read moreprojects that require tile. The variety of tile is amazing. I always find tile there that will work well with my projects. The first area that I visit is the "seconds room" where I have always found tile that works for my smaller projects. For larger jobs the variety is endless. Staff is always nearby to lend a hand in my search, and to suggest tile should I need their help selecting or designing with tile. It's the first and usually the only tile shop I ever visit. The quality of tile and the quantity will amaze you, as will the quality and helpfulness of the staff.

We had an appointment today, January 11 at 8 AM. they were a no call no-show. I scheduled it…read moreSeptember October 2024.

I hardly know where to begin with this review. This was the worst experience I have ever had when…read morehiring a professional. I emailed through Yelp and we set up a time for a regular cleaning of my 2 bedroom,2 bath, living room/kitchen apartment. Included was supposed to be the living room windows. Jason, the cleaner, arrived 15 minutes late, but began cleaning soon after. First the kitchen: he mopped the floor with what must have been a dirty rag because after the house was cleaned we found what looked like a shredded black cloth and hundreds of tiny threads all over the apartment. The kitchen sink was never cleaned at all. All of the surfaces must have been cleaned with the same product because it left a streaky oily mess on top of the counters, from the counters to the glass topped coffee table to the piano. All different surfaces, the same oily mess. The wood floor was gritty and when I rubbed a paper towel on the floor in a few places it was nowhere near clean. Impossible to walk on in bare feet. The toilets were half way clean, but certainly not professionally. The countertops oily and the showers and tub were never touched. Not at all! They were dry as a bone. The mirrors were never touched. Less than half of the windows we contracted for were cleaned. In emails back and forth later, the cleaner said a table was in the way and couldn't get to the windows. One dining chair would have needed to be moved in order to get to the windows. He said there were things on the table and he couldn't clean the windows. The vacuum was a wet/dry shop vac.! Jason left at 11:30, less than 3 hours. For this we were expected to pay $310! Very expensive. Jason told us the fee was $370. When he returned to the office, he was told it was $310. We were informed by the owner that we get back $60. She was unable to send a check or drop off the cash. I told her I would come to her but she never told me the place or time. Extremely disappointing. We were never offered a refund, but were told the cleaner could come back and finish, but it would cost us more. I've never written such a bad review. I don't enjoy it, but I am very angry now. I have copies of the correspondence sent back and forth if anyone would like a copy. Wish I could rate this place no stars at all.

I've made a lot of mistakes on this, my first home. However, hiring Thomas and Hall 802 Builders…read morewas NOT one of them. Quite frankly, I tried to save money by piecemealing things, prior to hiring them. In the long run, I had people steal from me, walk out on the job, and even be abusive and cause mental stress. ENTER...802 Builders! They are amazing, and true professionals. They roll in with every piece of equipment you could imagine, arrive on time, are kind and communicative, and after six months of waiting on others -- they are banging out a beautiful job, just in the first day they're here. I'm giddy with excitement as my punch list gets smaller and smaller and it's all taking shape. I feel so blessed to have found them and, though you have to be patient to wait your turn, they are fast, efficient, friendly and it was well worth the wait. I highly endorse them, and will have them do a rough bid on some other projects, since they have such advanced skills, save up the funds, and keep bringing them back. I won't go elsewhere, as they are truly the best.

They just replaced my old deck and stairs and shored up the joists. They did a quality and…read moreefficient job in less than 2 days. When the team left it as as if they were never there except for a brand new deck. Waiting for some replacement windows to arrive and I'm sure they will do the same great job. Owner is easy to work with and very responsive.

blackwater turned my old yucky bathroom into a brand new bathroom. We are so in love with our new…read morebathroom and the detail that was put into it!

This was our first project with Blackwater HR, and it was kind of tricky. We needed roofing repair,…read morein part to falling shingles by a prior installer, and to help with squirrel damage. Austin came over soon after we made our request, gave us a fair quote, and began the first part of the repair soon after. The project was in two parts because part of the damage was under solar panels. So we paid for what he did, and stayed in touch as the installers weren't able to get to us for weeks. Final roofing work happened yesterday, and he also replaced two shingles that had fallen since he'd left (not his fault). Easy to communicate with, generally responded same day or next day. Would use again.

I've hired Mel to do a good deal of updates and tile work in one of my bathrooms, and have found…read morehim to be extremely reliable, reasonably priced, and quick to finish a job. He tiled my shower in 1-2 days; tiled a bathroom floor in 1-2 days and replaced a vanity sink. He has also handled the plumbing for those jobs, so I didn't need to call a separate plumber out. I get the impression that when he starts a job, he is dedicated to that work until it is complete - not juggling multiple contracts simultaneously. There is a LOT to be said for this level of dedication in the contracting world, where I've commonly found that folks a) overcharge b) fail to show up when they promised c) leave the job incomplete d) do a rushed, shoddy job. Sometimes nearly all of the above. Mel has integrity and is trustworthy. So much so, that I've been perfectly comfortable loaning him keys to my house so he can work while I'm away. There are a few 1 star reviews on here that mention communication skills. I suspect those reviewers are used to dealing with contracting firms who have a scheduling person, a crew, and more people onboard to handle a busy schedule. From what I can tell, Mel works alone and handles his own scheduling and business inquiries. When I need to call or email twice for a quote, this is not an issue because I know I'll be getting great service from him when he is able to do the work. I highly recommend him if you need tiling and carpentry work done.

I hired Mel to help me build a 12'x24' loafing shed. His construction knowledge is superb and I…read moremust say he was a pleasure to work with. I learned a number of useful construction tips from him. Mel is professional, well equipped, flexible and very reasonably priced for what was needed. He will be my go to person for any future construction work.

Amazing---compassionate, professional, efficient, careful. We had a disastrous burst pipe and…read moreensuing mold in our basement and the team from ServPro was simply great. While our insurance didn't cover the entire cost, we were SO appreciative of the hard work of Dave and Justin to restore our home.

Servpro specialists Aaron and Aimee were at our home to assist restoring our home after major ice…read moreand water damage. What a pleasant surprise. Their professionalism, attention to detail, and respect shown us and our home is impressive in today's crazy world. They simply did their job. Efficiently, quietly, with dignity. They were well supported by their management team, and well trained in home restoration techniques. Bottom line: A Braggingly Happy Customer!