We turned to Insurepair after a friend recommended them, as the company we were using before hadn't…read morebeen great. From the start, Insurepair were efficient and professional. Their survey was quick but detailed, and they actually discovered that some of the work we'd been told was needed wasn't necessary at all! The team carried out the repairs promptly and to a really high standard -- we're absolutely delighted with the results. Communication was excellent throughout, and the whole process was stress-free. I'd definitely recommend Insurepair to anyone needing reliable, quality home repairs.

Property Repair have just recently completed the reinstatement works to my home after we were…read moreflooded by our neighbour above. They were Fantastic. Just Fantastic. They were extremely helpful from start to finish. At one point just before the claim was accepted, the insurers decided to go down the 'cash settlement road', which pretty much meant that they were washing their hands off me, which I was not going to stand for. Richard at Property Repair contacted the Loss Adjuster to explain my plight and shortly afterwards rang me to say all would proceed as planned. His Tradesmen all arrived in company liveried vans and wore company uniforms, they were polite and not once did I hear profanity from any of the builders, even if I did use some myself. Very Happy with Property Repair, very happy indeed! J x

1) I had arranged for rep from the company to look at a possible damp issue in the house. He did…read morenot show up at the time and day as had been arranged. I called him and he claimed he had tried to call me to say he was. I told him that when booking the time, I had told the person making the appointment I could only make it for that hour and not earlier nor later. In any case, I checked my phone but found no one had tried to call me that day. 2) Anyway, the rep arranged to come another day the following week. Just to be sure he would come this time, on that morning, I called the company to confirm he would be coming. I was told he was off sick that day. I asked why someone from the company did not inform me. If I had not called them, I would have waited again to no avail. I was told he would be back in two days time when he'd returned back to work 3) Two days later, the rep did called me but he said he could not fix a date yet to see me . He said he would have to contact his secretary and that he'd call me back in a hour's time later in the morning. I did not get a call back from him . 4) A few days later, I called the company to asked what has happened as I was waiting for a call to arrange for the rep to come. Someone did call me later to arrange a new date for the rep to come. 5) On that new date. I called the office again but this time, I was informed it was not the date in the diary but it was another day. I mentioned that I was really disappointed as I had made so many attempts to see the rep to no avail. They indicated to me if I didn't like it, they could just cancelled the appointment date in their diary as if threatening if I did not like it, I could just go away. I thought it was not a good attitude to deal with customers. Begrudgingly, I agreed to see them the following day 6) After thinking over during the night, the following morning, I called the company office to ask them to cancel the appointment visit from their rep as I thought the way they treated me was very poor . I also did not intend to spend thousands of pounds doing business with a company which had not shown themselves to me to be very reliable from my experience. 7) However, I had a call in the afternoon from the rep to say he was outside my house. I told him that I have called his office in the morning to cancel the meeting. He started shouting at me on the phone and said "You're p*ssing me off" or something to that extend. I had thought that was not at all professional. If there is a "Zero Stars" or even Negative "Four Stars" rating for my experience with this company, I would put that. Needless to say, I would never want to use the service of this company.

Have to say that this company is one if the most honest..reliable companies I have ever came across…read more ....They put in a damp proofing course and a new kitchen into my property and the job was first class. ...nothing was to much trouble ....I was delighted with the work that was carried out and I would thoroughly recommend them....excellent customer service and a fantastic job done. ...can't thank them enough. ..

Another beautiful job. My third time (3rd yr) to have this chap clean my carpets. I adore how he…read moregets it looking brand new! I feel good as it is environmentally done. I care deeply about the Dolphins. Highly recommended!

My daughter was kind enough to watch my pets while I was traveling. They made a mess of her…read morebeautiful rug, so I offered to pay to have it cleaned. The rug had not even been returned to her house when Barry's sent the invoice (Saturday), which I paid within 48 hours (early Monday). Still, they sent a dunning notice to my daughter saying payment was late, even though the payment was already in their account, a fact which they later acknowledged. Additionally, they charged my daughter 3 times what I paid less than two weeks ago to a local firm to clean a larger, more expensive rug. When I asked about this inflated pricing, they justified it by writing "no hard sales tactics were used." The best I can say is that the rug is clean--but we could have accomplished the same thing for hundreds of pounds less and without the bizarre and offensive correspondence. I do not recommend this firm.

Outstanding fast service. Reported fault in the morning and may toilet was dismanted put back…read moreworking perfectly before lunch time. Cost was 70.00 labour for same day service....bargin.....will use again

How nice it is to call a plumber who answers the phone, turns up on time, spends time sorting the…read moreproblem and only charges £80 on a Sunday morning!! I'll certainly be calling LCP for any future plumbing problems. Many thanks for getting it all fixed.

I would give them 0 stars if possible. Please stay away from this company. We called them as the…read moreheating they installed didn't seem to work properly and after charging us for two call out fees (200£) they confirmed that the only issue was that they installed the radiators and boiler incorrectly. We were told they would find a solution after confirming we had paid the second call out fee and once we paid the fee they said they didn't want to do any more work for us. It is really sad that this type of company which clearly only wants to take advantage of customers is still trading.

Found this place whilst driving past their shop, I really liked the style of their showroom so…read moredecided to have them renovate my bathroom as it was dated and in need of a makeover - Now I absolutely LOVE what they have done with it. If you're looking for a stylish modern new bathroom and a reliable professional service at an affordable price then I definitely recommend!

Excellent professional service , seemed interested in getting the job and priced it as such…read more Arrived on time and van was packed within the hour. I traveled by train and was met at destination at time requested. Everything went very smoothly.

Called to ask a question, the guy answering was incredibly rude. Will not deal with them now or in…read morethe future.

had a very good response to my plumbing emergency, very…read moredelighted would recommend to anyone

great service. speedy, efficient and nothing too much trouble. even the price was amazingly low…read more would recommend them to anyone

Really pleased with our new floor from Floor Design. Staff in store were really helpful and the…read morefitter did a brilliant job.

These guys were fantastic. We had a problematic new build installation where the floor screed had…read moreto be replaced, not planned for. The builder agreed to pay, floor designs quite literally worked all hours to get the job done on time and on budget. Had the floor for 6 months now and still not found anything wrong. Great workmanship with the Karndean, better than all we have seen. Lots of pictures to show you what could be done. The fitter has a great eye for suggestions. We really cannot fault the support, service, anything. I very much view high praise as needing to be earned, these guys were fantastic in a very awkward job.