As far as care goes they seem knowledgeable and do a good job. (From what I can tell.... but time…read morewill tell as these are all initial appointments...) As far as respecting clients time not so much.... I always expect dental appointments to run long, but when I schedule an appointment at 8, I expect to been seen at 8, not 8:30. Three appointments and all three have been 20-45 minutes past the check in time. Once I was willing to forgive, twice I was annoyed, third time is unforgivable. I will say, I was told we never checked in to the 3rd appointment, but after waiting in line for ten minutes (it was very busy and the people ahead of us were not prepared. We were also fifteen minutes early because we have quite the drive and I don't like being late) spoke to a receptionist we had worked with at another location as well and she assured us we would be seen shortly, so on my end I did what I needed to do. Once back in the exam area we typically wait another 10-15 minutes. They seem to really struggle being ready to go and again all three times things were missing and they had to go looking for the supplies needed to complete the process.... Now it might be a bad time where they have a lot of new staff, but 3/3 tells me this is a systemic problem not an individual training issue. And the only staff we encountered more than once was the receptionist. We went to three different offices for our appointments so not a particular office either. Overall their staff are friendly, they just don't seem super confident or prepared.

I went in there just to get an exam and cleaning, but they told me how they couldn't see me because…read moremy gums were too bad and said I was in pain when I wasn't. Meanwhile I couldn't shake the feeling they didn't want me there as a result of me being on Medicaid. At the end of the day, if you're on Medicaid, don't even bother going here.

Everyone is always so friendly and really know how to comfort kiddos! Kori at the front desk is the…read morebest!!

First time here, and my kids were better then expected because these ladies know how to handle kids…read morevery well! So glad we found a great kids dentist! The place was clean, easy online paperwork and friendly staff from front to back. Keep up the good work.

My littles always have a great experience here and the dental assistants are always great calming…read morethem down when they get nervous

Do Not Recommend, Please get a second opinion for your kids!…read more My daughter at her 3yr appointment got her X-rays done here and the doctor said she had "huge" cavities in all 4 of her molars and front tooth. They wanted to put my daughter under and put silver caps on all 4 molars and even talked about doing a root canal on one of them. They we're planning on putting her under to do all the work at once. The doctor also Mom shamed me and saying it's her diet that caused her cavities and asked me what she ate and replied that it's the Ritz crackers that's causing it. I left the appointment and I cried in the car. something fell off, felt like they were just trying to get money. the doctor also showed me all these long list of all these young kids under the age of three and 1yr that were going to be going under on their surgery day to try to ease, my mind. I went and got a second opinion My daughter didn't have a cavity in her front tooth. She had a soft spot which eventually healed. she also didn't have any cavities just weak spots in the mouse that could potentially grow to cavities. she's currently had five appointments with this new doctor and her teeth are completely healthy! Please advocate for your kiddos, especially considering putting them under. Or if you're told about an insane amount of cavities, something could be off. Always follow your mom gut!

Been to a lot of dentists in my lifetime and I have NEVER had such a gentle, relaxing and enjoyable…read moreexperience as I had at Grins and Giggles. Brianna provided the best flossing I have ever received! I am always nervous that they will be too aggressive but she was so gentle and light. Amazing! And Dr. Kabbani was amazing! Friendly, kind and put my wife and I instantly at ease. I HIGHLY recommend Grins & Giggles and I am looking forward to my next visit.

I went there for the first time not knowing what to expect. The staff were friendly, helpful and…read moreknowledgeable. They have taken care of my teeth for the last 6 months and they have a customer for life. I'm very pleased.

Dr. Olson, her hygienists and her office staff are warm, personable and have the utmost…read moreprofessionalism. My family has been using their dental services for a couple years now and we couldn't be happier. They are knowledgeable, thorough and super supportive. We feel very lucky to have found this office.

Highly recommend this dentist for children! Very friendly, professional and honest. I went to this…read moredentist as a child and my children go here as well. Nothing has changed over the years, they are the best by far. Thank you.

We've been going here for years very friendly staff from the doctors my kids have always felt…read morecomfortable getting their teeth cleaned and checked. They have fun games and activities also a fish tank while you're waiting for your appointment I also have TVs throughout the office they always have a show playing.

I was visiting family here in Spokane from LA for7 weeks. I needed a cleaning and contacted them…read more Judy at the front dest was awesome, friendly, entertaining and accommodating. She scheduled me in with-in a few days. They did a great cleaning, and, oops, found a small cavity. Dr Weber was nice enough to stop in just to introduce himself and say hi. Now thats sweet when they'll take the time to do that! Judy worked with me and my crazy schedule and was able to get me in a few days later due to a cancelation to take care of the cavity. I also had a problem with a sore tooth due to a very hold root cannel, Dr. Lori Weber was able to take care of that as well. They and their whole staff made me feel like I'd known them all for years! Crazy to say, but I look forward to seeing them again, next cleaning! Thanks, Best regards, Colby

I went in for Invisalign and that process was good but when it came time to do other work I was…read morescrewed out of thousands and thousands of dollars. I asked three times, two assistance and the dentist himself, before having a procedure done if insurance was going to cover it and was told yes, all three times. I had concerns over whether or not my procedure was medically necessary or would be considered cosmetic and was told it would be medically covered. In the end the insurance denied the claim saying that the dentist did a procedure that was more expensive than what was needed and should have offered or provided a different procedure. I was never presented a second or alternative option and I was never told one might not be covered over the other. No preauthorization was sent prior to the work being done. I argued for months and even appealed with insurance and in the end Weber dental just threw their hands up and said oh well, here's a bill for thousands of dollars. They refused to accept any responsibility and refused to help me with the cost at all. They did allow for me to make payments but it took me a very long time to pay it off.