Patrick and Stacey were great. They came on time and really helped us out. I hi go my recommend…read morethem for junk removal

In one word, RESPONSIVE!…read more I purchased a new couch. I tried to give my old couch away, but after almost a month I was ready to get it out of the way. I have the thought of junking a totally useful piece of furniture, but what can you do?! My partner was looking for assistance hauling out some stuff and came across Cousins Hauling & Clean-Out on Yelp. She relayed the information and, problem solved. I reached out to them on a Thursday night while at work. By Friday morning they had already responded and we worked out a pick-up for Saturday morning. That's quick! You can go through the prompts on Yelp to get a quote. And what was quoted was exactly what I paid. Saturday morning they contacted me to relay the pick-up prior to mine turned out to be more than expected and they would be a bit late. I've gotta give it to them, they called 3 times. My phone was on silent so they wanted to make sure the new arrival time was okay. And in the end, they arrived earlier then that. They came in, wore masks, and made quick work of removing my couch. It was quick and painless. I paid with a credit card and had the receipt texted to my phone. They were professional, pleasant, and apologized for being late. They set the example for great customer service! I will definitely call them again for any other items I need to discard. It was so prompt & painless.

1-800-GOT-JUNK got me right, just in time for spring. Scheduling was a breeze, I had a coupon for…read moresavings and they let me know the estimated prices upfront. They gave me a window on when to expect them, they were punctual and professional. Ben and Andre were amazing. All I had to do was point to the items that I wanted removed and they hauled it all away. They were friendly and upbeat, which led to an excellent experience. I definitely would recommend their services. I have already used them twice.

Boy did I make a mistake. A crew arrived and I trusted them to do the right thing when I said I…read morewant to remove all the junk from my basement and garage. Three truck loads later, my basement and garage were empty - of everything. They took many many perfectly good items that no one would classify as "junk". Every time I look for a tool, it's gone. Try to iron a shirt, the iron is gone. Replace a battery, they are gone. And it cost me $5,000 for them to take my perfectly good things. I suspect they sold most of the things and made even more. If you ever want them to take junk; watch them closely.

Jaden and Collin were not only early but courteous, efficient and most of all, just downright nice…read moreguys. I will not hesitate to recommend their service and they will be our first call for any future hauling projects.

They gave an estimate and communicated promptly. Guys showed up on time and did the job, no issues,…read morepolite and friendly. We would call them again if we needed help with moving anything.

Josef was competent, efficient, cheerful and quick with some very awkward and heavy pieces…read more Couldn't ask for more.

Most definitely NOT quickly. Certainly not quick to respond…read more I do NOT recommend this business. I reached out to request their services and was completely ignored. Then, 8 months later, I received an email response offering their services. Their lack of customer service speaks volumes. It shows a clear disregard for customers and their time, as well as a lack of interest in gaining new business.

The best of the best. Rented various sizes over the years at great pricing. Amazing customer…read morecentered attitudes (Wendy and Kenny) and go above and beyond every. single. time. Honestly, save yourself the "shopping for dumpster rental" hassles and look no further than this outfit. All companies should take a lesson from them. You will NOT find a better experience out there.

Prompt professional service. Very affordable - less than half the competition. Very easy to…read moredeal with. pleasant and accomodating.

CAUTION: DO NOT BOOK YOUR PACKING OR MOVE WITH THEM. FIND ANYONE ELSE!! (Review as of Feb 2026) We…read morewere subcontracted to this company by All My Sons Moving & Storage (another dumpster fire to avoid. See separate review). Waynes Moving Services LLC aka Waynes Enterprises LLC is as SHADY as they come! This was the most stressful move I've ever had and this wasn't my first move. Dwayne "Wayne" Williams, owner, has horrible communication skills and lacks professionalism at a basic level. Prior to the move, he was on his game because he was trying to get the job and deposit (beware of the bait n switch in communication post deposit). It was all downhill after our deposit was paid. Prior to our move date, I sent him several emails that went unanswered. Our moving date was changed without my approval or prior knowledge. I asked in advance about a contingency plan for the pending snow storm. Dwayne assured me that there was no change to our packing or moving date but then no showed, no call. Then, I was completely ghosted for a solid week. No emails, calls, or texts to common inquiries, like "when should we expect your crew to arrive?". A simple phone call to discuss a new plan would've been so appreciated. He never even introduced himself when he finally came to our house. We paid a flat rate for the full service packing and moving of our house. The packers did a shoddy job. Dry cleaned dress clothing that should've been hung in wardrobe boxes was put in small boxes (trying to cut corners with material costs). Whole drawers and cabinets just dumped into boxes (spices and baking products spilled in the boxes), numerous items left unpacked at the orignal property when everything was supposed to be packed and transported, heavy items stacked on top of expensive hats, overpacked and poorly sealed boxes, and this isn't an exhaustive list. Our belongings were not packed with care or consideration. The last straw was Dwayne extorting us for an additional $400 above the contracted price because he "underestimated the job and just needed to pay my guys". They waited until two days into a 3-day move to make this "request". Mind you, our job was only supposed to take one day to pack and one day to move. It took 3 days because they arrived 6 hours late the first and second days. How was their underestimation of the work/materials required the customer's fault or problem? A reputable company would have taken that loss and honored the contracted rate they provided instead of passing it on to the customer. They had our belongings on the truck so we were essentially put over a barrel as we needed our move completed and didn't want what was left of the crew to walk off the job. We paid the extra $400 just to be done. I would never use this company again nor would I recommend them to anyone I know. I plan to report them to the BBB. An absolute nightmare experience that I don't wish on anyone. If I could give this company ZERO stars I would. I just hope this review keeps someone else from having a negative experience.

This guys helped me a lot and made my moving from Washington D.C to Florida a lot easier. What I…read morehave to admit is that I had a lot of fragile things and they packed and transported everything safe. Due to my job I move a lot through the US and their Prices surprised me. It's really low for this quality of service they provide.

Joey is amazing to work with. My daughter is disabled and trying to move but has been delayed by…read morethe Maryland Housing office and we have had to reschedule the move several times at the last minute. Joey has been so understanding and flexible. I will post again once we are finally able to make the move but shoutout to customer service and support so far! Update: Move completed today! Huge kudos to Joey and his team for their thoroughness and care in completing this move as quickly as possible. This is a GOOD guy with a big heart! I absolutely recommend Joey for all moving and hauling needs!

They did my first removal of washer & dryer very reasonably! TIMELY…read more The next job was fair-replacing door knobs/old ADP WIRING- They kept jacking up prices - and then wanted $40 for a job i didn't do-that was a new one-