absolutely dreadful. so upset after being in this place. they ruined my hair and at that i walked out after 2 hours of just getting a wash,cut and blowdry. my hair wasnt layered as it was supposed to be.they dryed out my hair and i walked out with it still damp. i wanted a fringe just literally falls right over my eyes but instead they cut it up to the forehead. i was not aware that trainees would be near my hair. i was expecting a professional cut. i could see them ruining other womens hair also.no customer looked happy in there. a normal headband wouldnt hide my hideous fringe, instead i had to use a thick winter headband. they havent a clue at what they're doing in there. they should be closed down. using the public as dummies. it's so wrong! been crying for hours so far all because of them. read more