My little dude got his first official haircut here. The nice elder lady was very sweet and gentle…read morewith him and gave him a cute do. The staff was super friendly, and they made sure my experience was just as great.

This was a terrible experience. The barber I had was awful his name was zaki or something he sucks…read morehe cut off all my hair when I told him to keep it long on the back he still cut it very short. Also at some points he was just cutting my hair randomly. This barber should be fird I'm never coming back there

Came to get a trim here today and the barber did an excellent job! I've been to quite a few…read moredifferent spots in the KW region and I believe they did a pretty good job. They were very accommodating with booking a trim last minute as I had something come up. The guy was very kind and service was 10/10. The prices were reasonable compared to some spots I've been to and the overall experience was great. I would come back again for sure

The vibes here are pretty immaculate. The staff is super friendly, the couches are comfy, the…read morereading material while you wait is five-star, the barbers are top-notch talented. Shout-out to Marissa for letting me know I could book a buzzcut instead of a haircut for what I wanted at a lower price point. That said, it IS a barbershop - I'm a ciswoman with an undercut, so coming in for a buzz/clean-up is great (and low-priced considering what salons tend to charge women), but if I want to reimagine my style or get tips on what to do with longer hair, I would probably go elsewhere. As it is what it is, I'm very happy with what The Green Room does for me. Every person should get to have the experience of having your neck shaved and then splashed with a bit of aftershave. So good. So classic. Treat yourself to a hot chocolate on the way out.

My bf is a huge fan of the service and consistency here. If you're looking for a nice indulgence,…read moregive yourself a treat with a straight blade shave.

I'm a salon owner in Los Angeles and came to Kitchener Ontario to visit a friend. I stopped at this…read moreplace to get a hair cut and I was amazed with their service. Very good costumer service the guys here are so friendly they convinced me to shave my beard too and it was a good idea getting it done here ,I highly recommend this place and if Yelp had 20 stars I would of give it to them. PS:My Barber's name today was Sevag and he did an awesome job. Thank you Golden scissors. I'm updating this review because I'm here today for my son's haircut after my good experience I can't be happier with this experience...

Wonderful experienced staff and clean place and the appointment service is good and available…read moreonline too

Out of all the places I've gotten a haircut, this place is by far the best. With 50+ years of…read moreexperience he is extremely knowledgeable, exceptional skills and talented beyond measure. Great cosy atmosphere, must pay with cash tho. Will definitely come here from now on. Thanks guys

Amazing attention to detail from highly trained staff. No one else even comes close.read more

If it was possible to live half star I would, welcoming lady at the register is what took it to 1…read morestar otherwise it's a 0 to 0.5. I was hoping to find a nearby barbershop open on a Sunday since I had just landed in Canada, and luckily I found this place. The lady who answered the phone was very friendly and welcoming. They accept walk-ins, so I rushed over hoping to make it before 4:30 PM for a quick haircut. I wasn't asking for anything complicated -- just a light side fade, a small trim, and specifically not too high in the back. I even showed photos of my previous haircuts, which I always do because pictures speak louder than words and usually avoid any confusion. The barber (second chair from the left) seemed to understand exactly what I wanted and even complimented my previous haircut, so I felt confident we were on the same page. Unfortunately, that confidence disappeared quickly. She seemed rushed and started going higher and higher with the clippers while I trusted the process and was distracted replying to emails on my phone. When she moved to the back, I could feel she was taking it too high there as well -- I even leaned my head forward trying to stop her from continuing. By then, it was too late. I asked, "Didn't you go too high on the sides?" and she tried explaining that it "needed to blend because of the fade," as if I'd never had a fade haircut before. Then she showed me the back, and I honestly couldn't believe it. Thankfully, she immediately noticed my reaction and acknowledged she made a mistake. To her credit, she told the cashier not to charge me and even offered me a soda from the fridge, which I appreciated. Still, I left extremely disappointed. I have important meetings this week, and now I'm walking around with what looks closer to a punk-rock/mohawk-style cut than the clean professional fade I asked for. She tried blow-drying and styling it to make it look better, but the damage was already done. What also rubbed me the wrong way was being offered add-ons like shampooing, eyebrow work, and hair products immediately after the bad haircut. The moment you walk in, there's already a huge display of products in your face, so being pushed toward more services/products after the experience felt tone-deaf. Ironically, I probably would have bought styling products if the haircut had turned out well. Overall, while I appreciate that they owned the mistake and didn't charge me, I can't recommend this place based on my experience. It genuinely made me question the barber's experience level, especially how clipper-heavy and rushed the cut felt. Pictures for reference below what I expected vs what I got. "fade"

Two thumbs up! The hairdresser is an artist! He took his time and did such a wonderful job! We'll…read moredefinitely be back!

I always wait for Eddy. He knows just what I need. Some times there is a long wait because a lot of…read morecustomers want him to cut there hair but it is worth the wait, always a great cut!!!