Wow! We love this place! The cabin and area are very clean. The environment is relaxing, tranquil…read moreand welcoming. Robert responded quickly to all my inquiries and questions. 100% recommended!!!

*** DO NOT RENT ***…read more One star is too many, but I could not post without choosing one grrrrrr. If you are planning to rent a cabin in Payson, AZ "DO NO FROM CABIN FEVER, AZ" We booked the Wolf Den 9/3/21 to 9/6/21 Once we arrived, something told me to take pictures, so I followed my gut, started tooking pictures of the cabin, driveway, trees, the steps the porch even the frniture on the front porch along with a bucket that was used as an ashtray. Once inside, yes, more pictures. But I was disappointed because it wasn't a true cabin layout; it was like the fake plastic wood to look like logs. Nothing really exciting happened because everything was closed because of a holiday weekend. So we had a pretty good long weekend with family and friends. As we were packing up that feeling came over us, take pictures. Thank goodness we did a few days later. I got a voicemail/call from the owner, Robert Brucato. That he's going to charge me for damages. (Hot tub was torn, couch pillow on the front porch had a cigarette burn, We did not take the trash out to the end of the street.) I'm not going to explain myself in this review, but I do have the pictures. I texted Robert the pictures, and he still charged us, so we put a complaint in our bank, and we got our money back.

The Bison Ranch is perfect for a stay in the Heber/Overgaard area. Our spacious suite was just what…read morewe needed for our 5 night stay. The accommodation included comfortable beds in two bedrooms with two bathrooms as well as a fully stocked kitchen. The location also includes a restaurant, a fitness center, a game room and a kids playground. During our stay, we took advantage of the location to take trips to Payson, Petrified Forest National Park, Show Low and Winslow. We used the wonderful pool and hot tub after our daily trips. The staff was also very friendly and helpful.

Attempted check in yesterday (Monday August 17) at about 6pm. I was in town conducting a cooking…read moreclass at the Legacy Ranch, a 25,000 sq ft private estate in the area.(HIGHLY recommend, by the way.) As the class ended I was feeling increasing ill, and by the time I loaded my truck with my entire BBQ kitchen, I vomited several times before leaving. I was recently prescribed a glp from my provider for sleep apnea, and while I had the occasional bout of nausea and occasional vomiting, this was different. Do you know the feeling where it takes too much energy to lift your head, and you just want to curl into the fetal position and die?...yeah that was me when I arrived at the front desk. I had not eaten all day and was dry heaving, as there was nothing in my stomach but the little water I was drinking to prevent dehydration. Initially, the front desk agent was very helpful, she offered to let me sit in the lobby as she processed the reservation. I explained that I had the chills, and would need to go outside. She requested to run a credit card for $250 deposit, and I explained that it was on Google Pay on my phone and handed it to her. She seemed dumbfounded and said she did not believe they took Google pay..she wanted a card number exp. date, cvc code, etc...which my wallet Google wallet does not provide for obvious reasons. Meanwhile I got sick again in the trash can outside the hotel, and begged her to hurry and figure it out. By now, she had called a maintenance man for back up, to whom she asked "...do we take Google Pay?" (Yes, she asked the guy who drives a golf cart around the propery about accepted payment methods). to which he just shrugged his shoulders. At this point I was desperate, and I retrieved my business phone to see if I could obtain the bed Id paid for. No luck...as I was bent over the trash can outside, the maintenace man returned and told me that I was being asked to leave the property immediately, or he woukd call the police. Dumbfounded, I asked him why and he responded "we don't want you making a scene in front of our customers, (there were none in the fifteen minute exchange) and my general manager, was afraid I would be sick in our room." "So, leave the property NOW or I'll call the police and they will be here VERY fast." When I called the next day and spoke with the General Manager Cindy, she explained it was actually the assistant g.m. Krystal Kruze who oredered me off the property from her phone, presumably at home. On a brief converstation with them on conference, the next morning they again said they do not accept Goole Pay for the $250 deposit, (unlike virtually every other retail merchant in America with a modern card verifier) I said "...really? Then how is it that my Paypal account was attepted a charge from your hotel for $250 last night at 6 pm??" There was a pause, and Cindy replied "It was declined" "But, you just told me that you dont have the capacity or inclination to accept the payment method in the previous sentence? At this point I requested her Supervisors contact information, to which Cindy declined to furnish either a name or phone number for her supervisor. A general manager refusing to furnish corporate contact or escalation information to hide a guest complaint is a serious breach of standard hospitality protocol and ettiquette.

The rooms are clean, the check in was easy, the mattress was so comfortable! I wake up every…read moremorning with my back hurting even when I'm home, this mattress was great, I didn't wake up with back pain, I'm going to have to get this for my house. Will definitely stay here again if I'm ever back in the area. Shower had great pressure too!

I recently stayed at your hotel and wanted to share my overwhelmingly positive experience. From the…read moremoment I arrived, I was impressed by the cleanliness and the fresh, updated feel. The hotel has clearly undergone a thoughtful renovation, retaining a charming, unique character while incorporating modern amenities. The rooms themselves were delightful. The towels were incredibly plush and soft, a luxurious touch I particularly appreciated. The bed was exceptionally comfortable, providing a restful and rejuvenating sleep. While the pillows were ok, another option might enhance the experience for some guests. This is a minor detail, however, and didn't detract significantly from my overall enjoyment. Overall, I'd wholeheartedly recommend your hotel to others seeking a blend of modern comfort and unique character. The attention to detail and commitment to cleanliness truly made my stay exceptional. Thank you for providing such a wonderful experience. The check-in process was super easy to call or book online and they send you a code to get to your room so we don't need to deal with anyone As there is no front desk here. I will admit I was a little worried because it's so close to the road. I would worried about that. We did not experience any road noise.

This place is great fully equipped kitchen we stayed in the Colcord. The water pressure is great…read moreand hot! We could never get the patio fire pit to work not sure why, and the beds are not that comfy. The staff was friendly and made us feel comfortable. We would definitely stay here again... what we loved the most is early mornings and evenings you can hear the elk. It's beautiful.

Our large family stayed in the Gordon Canyon Retreat and it was absolutely amazing. Fully stocked…read morewith plenty of room for everyone. Each bedroom was large with plenty of towels and blankets. The parents loved sitting out on the patio and enjoying the beautiful pine trees and views of the Rim. The kids loved the spa and making s'mores on the outdoor fireplace under the stars. Close to hiking and Christopher creek and many beautiful places around Payson. Allen and Lacey were very nice and accommodating. We will be back. Thank you for our stay, the kids didn't want to leave!

The place is quiet and relaxing. The Rim lakes are only minutes away with decent fishing and plenty…read moreof hiking. It was great relaxing in the spa. The cabin was clean and the bed was comfy. The kitchenette had what we needed and the coffee maker was nicely supplied with coffee. We had cabin #1 and we enjoyed the spa room. We also liked the view of the Rim from the front porch. The place is easy to find just a short jog off the pavement. We'll be back.

Fraudsters! Kept a $500 deposit for a stay I had to cancel due to family emergency and refused to…read morereturn any of it. Reported them to AZ Attorney General and case is open and ongoing. Did not give them any money without written agreement.

Greeted upon arrival and welcomed. Nice quiet, shady camping spot. Clean restrooms and showers…read more Would stay here again.

Excellent RV park reasonably priced w clean showers and an excellent laundry. We stayed one night…read more All the RV services you would need. The guy running it is well organized.

Love this place. Lots of space and it's quiet. Little traffic so the kids could ride there bikes…read moreand run. The camp host was grumpy. We parked in the road when we were unloading and she drove by multiple times to let us know we needed to move.

Had a great time out here with a bunch of fun people! My girlfriend and I really enjoyed it. The…read morearea was easy to find right off the main road. Each site it huge and can accommodate lots of people. There is a covered area that has 6 bench tables, prep table and a large grill. They even have electricity under the prep table. Just a little ways away, near the parking area, are bathroom. Each one has electricity and are lit in the inside. Everything is well maintained. The campground supervisor comes by every night to check in you. This is just to make sure everything is in order and that there isn't random people occupying the space or creating disturbances for the other campers. You may see some cows. The roam around lot. It's worth the drive out. Really nice camp grounds. Would highly recommend it.

I don't find it overly important to review JK Vacays here as it mostly a short-term rental type of…read morebusiness and more sought out on Airbnb, VRBO, or directly. That said, this business does not deserve anything less than 5 stars. We have stayed three or four times in Kaydee's cabins and have had an excellent experience every time. Heber-Overgaard is just a short drive from the Phoenix area (2.5 hours-ish) and it is cooler there than Payson. The cabins are well stocked with basic kitchen supplies and incredibly clean. We have rented two different cabins that both had hot tubs. The cabins are quiet, clean, and suitable for a small family. (We have two kids that and two adults.) I decided to write this review as I am getting ready to book our next stay to escape this "wonderful" valley heat. Go, enjoy the affordable rates, the peace of a small town, and a great stay.

If you would like I could provide all the screenshots that you went back-and-forth with because you…read morewouldn't give us our money back. You didn't let us stay when we said we wouldn't bring our puppy and then you took almost $400 from us. That's called stealing and fraud. It's not a reward when it was our money that you took with no service provided. #theif