I moved into these Apts in April 2012. This being my 6th month here and I love living here…read more Background: My job moved me out to Utah from Seattle. I have never previously been in this state before moving here. I did not have a lot of time to complete my move so instead of making a trip to visit SLC first I looked for apts online and narrowed my search to Riverwalk and "the other well know apt community around the corner in Midvale that shall remain nameless" I applied to both, however Ashley with Riverwalk was always available and always kept me up to date with my application and what was available. She was able to answer all my questions over the phone or through email. Much quicker than the other community. So due to the quick response time, and excellent customer service I picked this place over the other. I arrived in Utah on move-in day. It was on a Tuesday and I met Ashely, the maintenance man and the community manager. Ashley had my paperwork and keys already to go. I walked into my apt and fell in love!! It looks much nicer in person than the pictures available online. I LOVE the layout, the kitchen, spacious closet and separate laundry room! These apts are beautiful!!! Staff: I'm not one of those people that go to the office every other day, week or even month, matter a fact I've been there 3 times in the past 6 months and 2 of those times was just to pick up a package and the other was to pay rent. But every time I go they always greet me with a smile and they always remember who I am. Every time I have called they remember who I am and are always willing to help. I see the maintenance man often making his rounds and picking up trash and he is ALWAYS smiling and friendly. One time I wasn't able to pick a package up at the office and the manager offered to take it to my apt and leave it inside the door. Even though I declined; this stuck with me and made a HUGE positive impression! I have lived in 4 apts in three different states in the past 2 yrs and I have had the best hospitality here at Riverwalk. All in all I have NO complaints about this community. The community is quite. It's also very clean. I am VERY satisfied with my choice of making Riverwalk my home and would not and have not hesitated to recommend them to my friends!

LOVE this place! Moving from Iowa I was a little hesitant to sign for a place before seeing it…read more However they made the process seamless and stress free. Office and maintenance staff are super professional but also friendly. They will always go out of their way to help you out! The location is fantastic, especially if you are a dog owner! There is a park right off the back of the complex. The apartments themselves are beautiful and I am proud to invite people over to show them the place. I have a two bedroom and its very spacious! The tub is lovely too! I highly recommend Riverwalk Apartments to anyone looking for a place!

Since the recent management change, living here has become a nightmare. While base rent may be…read morelisted at around $2,000, expect to pay closer to $2,550 each month after they tack on random fees--none of which they'll clearly explain or assist with. Service requests? Good luck. You'll have to follow up multiple times just to get a basic repair acknowledged, let alone completed. Management is totally unresponsive unless you chase them down, and even then, you're unlikely to get any real help. For example, my AC was broken in the middle of summer--during a major heatwave--and it took four full weeks to get fixed. Their "solution" in the meantime? A tiny mobile AC unit that didn't even come close to cooling the room. When I asked for help--maybe a rent adjustment or compensation--they told me, "By law, that's all we're required to provide." No discount, no apology, just a shrug and a "not our problem" attitude. This place is a joke. They squeeze every dollar they can from tenants while offering the bare minimum in return. Look elsewhere if you can.

Love The Morton. Management is fantastic--always friendly, approachable, and ready to go above and…read morebeyond to keep things running smoothly. The location is awesome, right near downtown If you're after a relaxed, inviting place to call home

We have been living at South Ridge for a little less than 2 years. We live on the end unit…read moreoverlooking the bird reserve. It is so cool to live in a place that is so close to I15 but has a little oasis of wildlife. Anytime we have had a maintenance request it has been completely promptly. The maintenance man is super friendly and always does great work when repairing or fixing things inside our town house. The office staff is super friendly and is very willing to answer any questions we might have. I feel like we received a package every day in the month of December and they always greeted us with a smile when we went to pick them up. Would recommend to a friend.

This complex is incredibly frustrating to work with and has the least capable management I have…read moreever had the displeasure of meeting. The same complaints have been echoed from all of my surrounding neighbors as well.

It has been frustrating working with the corporation that owns Pinehurst Apartments…read more. In my household, we paid rent and media fee two days early (the only two things showing that we owed), bringing our account down to zero. Two days later, they posted another (optional) fee to our account..and instead of applying my payment to what I actually paid for in the first place, they took a portion and applied it to my optional fee, leaving me a "balance" on my rent and media fee which was paid for in the first place. Now, they have charged an extra $115 "late fee" (on a $14.95 optional charge) because they chose where they wanted to apply my payment to instead of what was actually paid for. One of us left a review, and the customer care team responded and told us to email them because they would like to resolve the issue. However, after reaching out to customer care a couple of times, they have ignored the emails and have not responded at all. Again, not showing they really care. Another reason I'm leaving a one star is the walls and ceilings are not very sound-resistant. We here our upstairs neighbors and their dog constantly.

Unless you like being exploited by a greedy corporation, I would not recommend living here…read more I paid my rent and media fee two days early (which were the two things showing on my account that I owed) and brought my account balance to zero. Then, two days later they posted another (optional) fee to my account. Instead of applying my payment to what I actually paid for in the first place (my rent and media fee), they took a portion and applied it to my optional fee, leaving me a "balance" on my rent and media fee, even though I directly paid for those in the first place. Now, I have been charged a $115 "late fee" (on a $14.95 optional charge) because they chose where they wanted to apply my payment to instead of applying it to what I actually paid for. I went and talked with the office about it, but they did not care and insisted I pay the ridiculous late charge even though I have been a faithful tenant who has never once been late on anything. Another reason I am giving a one star is the walls and ceilings are not very sound-resistant. We are constantly awoken at night because we hear our upstairs neighbor walking around in their apartment. It's a good location, but there are tons of other apartments to choose from.

Beautiful apartment complex! I just toured and I really liked the place. The model unit was very…read morepretty, the pool and hot tub looked nice, and I loved that they have two gyms.

I've had a great experience living at The Zeller. The property is very well kept--clean,…read morewell-maintained, and clearly managed with care. One of the biggest highlights for me has been the responsiveness of the maintenance team. I submitted a request and was genuinely impressed by how quickly they showed up to resolve the issue. A special shout-out to Christian, who assisted me personally. He was extremely professional, polite, and clearly skilled at what he does. He helped fix both my A/C and washing machine efficiently, and made sure everything was running smoothly before he left. It's not every day you come across service like that. Overall, I'm very satisfied with both the living experience and the staff support here. Highly recommend The Zeller!

I've been living here for 8 months now, and a while this complex is not perfect, I feel like the…read morestaff here have made my experience PRACTICALLY perfect. Especially Marlen! now before I say anything further- no, I'm not being paid or incentivize in any way to leave this review. I just really appreciate her sincere devotion to customer/tenant service and improving the quality of our lives each day. Anytime I need anything, she is on top of it! Amazon misplaces my package? I reached out to Marlen and she responds and gets it resolved right away. Elevator broken? (which has happened a few times now), Marlen calls the service team and they repair it within a day or so. Neighbor's nasty dogs leaving crappy stains all over the carpet in the shared community hallways? I send Marlen a picture and she gets the carpet cleaning team out the very next day. The list goes on! This place is a bit pricey, but I can 100% say that it has been worth every penny that I've spent here. and I would know, I have moved once or more a year since I was a child, and this is the first time that I would actually WANT to stay somewhere more than a year! The views are spectacular, the amenities are amazing, and the staff are the icing on the cake! Also, don't let some of these other reviews sway you. I used to work in customer success, and I've learns that people tend to only leave reviews when they have a bad experience, and I'm quite certain that most of the people who have love here have had amazing experiences, but never take the time to come back and write about it. So I'm doing now, and hopefully I'm setting an example. If you can afford it, it's all very much worth it. 5 stars from me! Also... I REALLY like plants. Ignore those in my pics

I don't usually write reviews for apartment complexes, I try to stick to my lane and only review…read moregood food, but I had to share my experience. I moved into the canyon vista community today under very difficult personal circumstances. Jeslet Sotelo, was the leasing agent who helped me. She went WELL ABOVE AND BEYOND--truly. She was incredibly overbooked, due to a clerical error with her scheduling software, but still took the time to ensure my move-in process was smooth, efficient, and as stress-free as possible. I recently went through a life-altering event and needed a place to start fresh ASAP. Jeslet was not only knowledgeable and professional, but also empathetic and kind--something I CANT articulate in words how desperately I needed. Thanks to her, I was able to move in today and am now able to put in the work on my next chapter. She deserves recognition (and honestly, a raise). Thank you, Jeslet, for turning a tough day into a hopeful one. I only hope one day I can repay you with an outing to Rodizio, or at the very least a heart felt thank you the next time I pass by the leasing offices. Anyone considering this complex book a tour and request Jeslet, I promise you won't be disappointed!

I used to be a tenant at Library Square till I moved to Seattle. Was really impressed with their…read moreprofessional appearance and passion in helping tenants. There are few things that's important to me while choosing my ideal apartment. Staff: Even though most of the time people don't need to deal with the leasing off staff besides paying the rent or getting their packages. But Issa and Lani are more than just the leasing office staff, they know which room that you live in, and they welcome you like how your family would do when you get back home. Most importantly I felt free to address any issue or problem I might have, and they are proactive so you don't need to keep following up with them. Cleanliness: Whether the apartment is clean or not is a big thing for me too. Especially the common area and the grass area. Grass is the easy spot to tell whether the apartment staff pay enough attention to keep it clean, especially for apartments that allow dogs. Well it should not be that way, but some dog parents just don't pick up their puppies poop. They always keep the grass clean, and if there's something messy or anything smells bad, they would clean it right away. I know that Traci works really hard to keep everything clean and she does check the building everyday to make sure everything is good. I was also impressed with how quick they are to get the work order done so that I don't have to wait. Last but not the least, if you don't know there are many people got their car broken into in this area. Some apartment might have cameras, but they don't really work sometimes, since most of the time people don't really check that while looking for an apartment. Season by far has the best security and access control that I know in town. All their cameras work. You get what you pay especially for a safe and comfortable place that you can call home. I cannot wait to move back to the seasons next week.

I just drove 22 miles to this location from the south point location. I entered the lobby and was…read moreimmediately helped by the maintenance man. Very nice and I wish I remembered his name. He said the gal will be right with me. The lady in the office was on the phone and didn't even acknowledge I was there. I sat there for about 5 minutes and still no help from her. I was listening in on her phone call and it was all personal. Nothing about business. So I left. The maintenance man asked what is wrong and tried to get me back in. I told him it seemed like her personal call was more important than leasing an apartment to me. I won't recommend this place. I went out of my way and wasted my time to be ignored. I recommend seeing Jordan at the Southpoint location. Very courteous, acknowledged me and helped me right away. Go see Jordan.

It took me 6 months to pick an apartment complex. As a busy executive, I wanted the perfect…read moreatmosphere, community and support. I toured every building with a common area and pool in the SLC area. When I walked into hardware and met Jonathan, I knew I was home. I told him that day that they were by far my favorite. I continued to tour and continued to believe that! Jonathan was amazing. He knew exactly what I was looking for and he kept me updated. As soon as my ideal choices opened he let me know and was extremely patient as I passed things by due to travel and other personal reasons. When we pulled the trigger, he walked hand in hand with me through the process (it's been a long time since I lived in an apartment) and he made move in so easy! He was patient w me as I forgot how to do certain things or asked dumb questions because I was too busy to read all the incoming information. He made my moving day super convenient and easy. I can not say enough good things about him and hardware is lucky to have him! Hardware itself is an incredible community and the perks are lengthy. They have amazing common areas which make you feel like you are living in a mansion. The people I've met who live there have been nothing short of friendly and welcoming. And the location is over the top with a top coffee shop, restaurants and a full grocery within blocks. I'm so happy in my choice!

Love this apartment complex! It's so safe I used to walk around and night. It is so cozy in the…read morewinter not to mention their infinity pool is to die for! People walk their dogs around here and a perk is that nearby they have the sunroom coffee which is an amazing coffee spot.