We have been living at South Ridge for a little less than 2 years. We live on the end unit…read moreoverlooking the bird reserve. It is so cool to live in a place that is so close to I15 but has a little oasis of wildlife. Anytime we have had a maintenance request it has been completely promptly. The maintenance man is super friendly and always does great work when repairing or fixing things inside our town house. The office staff is super friendly and is very willing to answer any questions we might have. I feel like we received a package every day in the month of December and they always greeted us with a smile when we went to pick them up. Would recommend to a friend.

This complex is incredibly frustrating to work with and has the least capable management I have…read moreever had the displeasure of meeting. The same complaints have been echoed from all of my surrounding neighbors as well.

The staff at ICO Vista Station is lovely, especially Kam. Efficient and competent and friendly. The…read moreclubhouse is magnificent with a rentable business space and a theater room with every streaming service available and more. The cleanliness is pristine. The floor plans are gorgeous. The views are unmatched. The property is 20 yards from the most beautiful path on a nature reserve. This is a dream property.

I've been living in this apartment complex for a little over a year now and every time I have…read moreneeded something they have gone above and beyond to help me out. And I will say my requests tend to be on the unconventional and needy side I'm in a one bedroom that has such a wonderful layout with lots of storage and great unobstructed views. I have had very few maintenance requests but every time I do need something they're there within an hour and able to fix anything and everything I have a question about. There are a huge perks in living here which include having the smart home as well as the Amazon hub that both Amazon UPS and FedEx all have access to use so your packages are always secure. The common hallways are often cleaned and maintained to make sure everyone's homes remain nice! Management has always gone above and beyond to help me out and make me feel like a welcome member of their community

Couldn't be better! Moved in recently after touring several…read moreother apartment complexes downtown. The office staff have been extremely accommodating, patient, kind, flexible and responsive. There is 24 hour emergency support and the building is secured with key-code entry. I also appreciate the safety measures in place to protect the residents (frequent cleaning, limited residents in the elevator). As the previous reviewer mentioned, the amenities are impressive. The gym is well appointed and the rooftop is perfect for physically-distanced socializing. The building is clean (and smells clean!), and new. Apartments have lots of natural light and modern appeal. You can hardly hear other residents. I couldn't recommend this building any more.

Since the recent management change, living here has become a nightmare. While base rent may be…read morelisted at around $2,000, expect to pay closer to $2,550 each month after they tack on random fees--none of which they'll clearly explain or assist with. Service requests? Good luck. You'll have to follow up multiple times just to get a basic repair acknowledged, let alone completed. Management is totally unresponsive unless you chase them down, and even then, you're unlikely to get any real help. For example, my AC was broken in the middle of summer--during a major heatwave--and it took four full weeks to get fixed. Their "solution" in the meantime? A tiny mobile AC unit that didn't even come close to cooling the room. When I asked for help--maybe a rent adjustment or compensation--they told me, "By law, that's all we're required to provide." No discount, no apology, just a shrug and a "not our problem" attitude. This place is a joke. They squeeze every dollar they can from tenants while offering the bare minimum in return. Look elsewhere if you can.

I'm a 7 year resident as of 2021... The Sales staff super helpful. Alix and Ashley are amazing to…read moredeal with. They always seem to be looking out for my needs. Maintenance is on the spot. I can say it is pretty peaceful overall and in the especially in the evenings. I cannot say that I have had more than a couple of nights where someone partied too late in the 7 years. I can't say that about my neighborhood when I owned my home. I hate that the rent in Utah is so stupid insane.. It's hard for a single guy on Utah income to afford rent.. Not just here but anywhere anymore... But I have to say I am blessed with a garage and carport... which.. that expense is on me..... Recently new owners came on and decided to "upgrade" and man, the people they hired did an abysmal job. Just horrible. I know they are making efforts to fix all the garbage the last crew did. Ashley the new manager recently helped me through some renewal concerns, she didn't need to, but she did. I am grateful for that. They've been bringing in Food Trucks on Thursday which has been fun. I've gotten to know some of my neighbors because of it.... Overall it is a great place to live.

Current resident here at Wilshire and it's a very lovely place and I love it here. The office…read morepeople and maintenance are great and very quick with their services. However, the parking here is the worst I've ever seen at an apartment complex. I've lived in multiple places and haven't seen somewhere that doesn't invest in finding more parking. They had a field next to them that got bought by a landscaping company where they could've invested in making more parking and there is a field to the south of them. They've painted the buildings and have done many nice things to make the complex look great but the parking is a joke. Just a fair warning of what to expect when you move here. No parking but a wonderful place to live. You also don't get a covered parking spot with your apartment but have to pay for it separately which I haven't seen at any other place either.

Pros: - Lovely A+ home interiors & outside lounging areas…read more- Tons of court area amenities, fire pits & grills - Right next to TRAX - Well-maintained, beautiful pool & hottub area - Decent safety with plenty of FOB scanners and Vivent home security & front door cameras - Walking distance to mall, restaurants & grocery stores - Great apartment events & food gatherings - Non-stringent trash valet is neat - Awesome & quick home repair & crew - Nicer part of West Valley & by Police staion Cons: - Absurd contracts, contracts, contracts. Also specifically targets you for leaving reviews (good thing I wasn't a co-signer). READ EVERYTHING before signing & take note! - Typical West Valley residents. Loud neighbors (and dogs), constant thefts, plus trash, smoking and dog-pee stench in stairwell areas. Downright spooky at night - Office staff can get emotional & take things personally, lol! - Apartment cleanliness when moving in. Hair and stains could be found throughout drawers, around laundry machines and in bathrooms. Office was dishonest about how well they clean after tenants - They rely on not telling you about lease-ending notices to move out with tons of hidden move-out fees so you must be vigilant Lots of pros/cons in my review but a 4/5 stars instead of 3/5 is because I had such a great experience living there! I miss this place!

It's nice living here! the handicap accessible apartments are more spacious than previous locations…read moreI've been in. maintenance is also speedy and thorough.

We lived at Pinehurst for 3.5 years and were very happy with our choice. Our neighbors were very…read morenice and our apartment was very quiet. We had a 3 bedroom with a garage, which was a solid choice. The maintenance crew was absolutely amazing -- our dishwasher died and it was replaced within a couple of hours. For whatever reason, the pool area was almost always empty, so it was like having a private pool and hot tub. Moving out was a breeze! We did have to break our lease early and pay a penalty, but that was not a surprise. I was pleasantly surprised that they did not nickle-and-dime us about cleaning the apartment or paint. All moving-out fees were completely fair. I highly recommend Pinehurst and doubt if there is a better apartment complex in the valley.

It has been frustrating working with the corporation that owns Pinehurst Apartments…read more. In my household, we paid rent and media fee two days early (the only two things showing that we owed), bringing our account down to zero. Two days later, they posted another (optional) fee to our account..and instead of applying my payment to what I actually paid for in the first place, they took a portion and applied it to my optional fee, leaving me a "balance" on my rent and media fee which was paid for in the first place. Now, they have charged an extra $115 "late fee" (on a $14.95 optional charge) because they chose where they wanted to apply my payment to instead of what was actually paid for. One of us left a review, and the customer care team responded and told us to email them because they would like to resolve the issue. However, after reaching out to customer care a couple of times, they have ignored the emails and have not responded at all. Again, not showing they really care. Another reason I'm leaving a one star is the walls and ceilings are not very sound-resistant. We here our upstairs neighbors and their dog constantly.

Love this apartment complex! It's so safe I used to walk around and night. It is so cozy in the…read morewinter not to mention their infinity pool is to die for! People walk their dogs around here and a perk is that nearby they have the sunroom coffee which is an amazing coffee spot.

This place is a nightmare! Do not rent here, you will regret it. They will not make repairs. The…read morepool has been out of order for 4 months. The staff lies and tells people they are waiting for a part. I know that is a bold face lie. They don't want to spend the money to fix it. A bunch of residents are calling the Greystar to try to get results. I doubt that will help. I moved out. 0 stars out of 5! I have a CPO license and have been working as the Director of Engineering for hotels. If that's true, what part for the pool are you waiting for that requires over 4 months to obtain?

I've been living here for 8 months now, and a while this complex is not perfect, I feel like the…read morestaff here have made my experience PRACTICALLY perfect. Especially Marlen! now before I say anything further- no, I'm not being paid or incentivize in any way to leave this review. I just really appreciate her sincere devotion to customer/tenant service and improving the quality of our lives each day. Anytime I need anything, she is on top of it! Amazon misplaces my package? I reached out to Marlen and she responds and gets it resolved right away. Elevator broken? (which has happened a few times now), Marlen calls the service team and they repair it within a day or so. Neighbor's nasty dogs leaving crappy stains all over the carpet in the shared community hallways? I send Marlen a picture and she gets the carpet cleaning team out the very next day. The list goes on! This place is a bit pricey, but I can 100% say that it has been worth every penny that I've spent here. and I would know, I have moved once or more a year since I was a child, and this is the first time that I would actually WANT to stay somewhere more than a year! The views are spectacular, the amenities are amazing, and the staff are the icing on the cake! Also, don't let some of these other reviews sway you. I used to work in customer success, and I've learns that people tend to only leave reviews when they have a bad experience, and I'm quite certain that most of the people who have love here have had amazing experiences, but never take the time to come back and write about it. So I'm doing now, and hopefully I'm setting an example. If you can afford it, it's all very much worth it. 5 stars from me! Also... I REALLY like plants. Ignore those in my pics

I don't usually write reviews for apartment complexes, I try to stick to my lane and only review…read moregood food, but I had to share my experience. I moved into the canyon vista community today under very difficult personal circumstances. Jeslet Sotelo, was the leasing agent who helped me. She went WELL ABOVE AND BEYOND--truly. She was incredibly overbooked, due to a clerical error with her scheduling software, but still took the time to ensure my move-in process was smooth, efficient, and as stress-free as possible. I recently went through a life-altering event and needed a place to start fresh ASAP. Jeslet was not only knowledgeable and professional, but also empathetic and kind--something I CANT articulate in words how desperately I needed. Thanks to her, I was able to move in today and am now able to put in the work on my next chapter. She deserves recognition (and honestly, a raise). Thank you, Jeslet, for turning a tough day into a hopeful one. I only hope one day I can repay you with an outing to Rodizio, or at the very least a heart felt thank you the next time I pass by the leasing offices. Anyone considering this complex book a tour and request Jeslet, I promise you won't be disappointed!