They seemed very willing and able to start my project and get it all done within a reasonable time frame. But when it came to callbacks and adjustments of the sprinkler system, along with replacement of dead plants, it took 8 months of phone calls and text messages with photos of the dead plants to get them to complete the work. I also had them install a flagstone patio with "hardening" sand between stones as a filler. They did not order enough sand so they tried to fill the area between the patio stones with pea-gravel, then cover it with a thin layer of sand. This quickly broke down and exposed the gravel. I demanded they return and dig up almost all of the filler between the flagstones and replace it. I spoke with them multiple times during the 8 months and they continuously promised to come back within a few days of my calls to repair or replace the defective work. I guess 8 months is a just a few days to them. I made the mistake of paying them 100% of the contract amount at the "apparent" completion of work. That was a mistake I will never make again. Very miserable experience. read more