Only place I was able to find supplies for a Nebulizer and they were reasonably priced. They had a…read morehuge inventory of all types of medical supplies.

Always have what I need and then some. Helpful and informative. Love this place and service with a…read moresmile . Thank You from my Heart!!

This business is the biggest joke I've ever had the misfortune to work with. I spent $110,000 on…read morepurchasing my Braunability van and the customer service I received from them was non communication and then lies when I was able to get communication from them (especially from Dustin!). I kept a diary of all of my issues with them, but the biggest one was when they sent my van out to be fixed while I was on a cruise and never asked my permission to do so. Then when I returned they expected me to pay the $785 it cost. When I refused they refused to give me back my keys. Even Braunability rates them towards the bottom of their preferred vendors although the owner of the Mobility Van Store in Lakeland (John) will tell you that Braunability loves them and that they are number one, not in Lakeland not in Florida but the entire United States!! What a joke. Seriously, go anywhere other than this company. I even ended up having to take them to small claims court. If I could give them a negative 5 review I would do it.

If you need to get things done with your mobility, make sure you go talk to Dustin. He is, by far,…read moreone of the best professional younger people that I have had the pleasure to meet. Warm, understanding, and in my view, a top-notch reason that I am proud to have served, Dustin is a fine example of the dedication needed in the service industry. Kudos to you sir!

I had a poor experience with this business. The staff was friendly, but failed to understand my…read moreproblem with my wheelchair. Let me begin with my overall impression of the store. The store is conveniently located but the parking is very limited and in need of repair. The entrance is tight to maneuver due the size of the walkway and door placement. The store itself was crowded with mobility equipment except for the track for testing equipment. I purchased a jazzy he wheelchair. Everything appeared to be fine for my needs but when I got home, I was unable to negotiate entry into the garage. Immediately called about the problem and corporate rules do not allow returns. Their suggestion of a ramp didn't work because the garage door wouldn't close because it thought there was interference. Bottom line is I am now having to sell this unused wheelchair privately. So please be aware that if you purchase something and it doesn't work in your home, you are stuck with it. I regret choosing this business. I have since found a company willing to work with me to get the right chair for my situation.

This is the second review for MOBILITY CITY OF SOUTHWEST FLORIDA FORT MYERS, FLORIDA!…read moreNot every Mobility City will get a review like this, they're all individually franchised so you need to know which one to go to. After having a very bad experience with the one in Sarasota, again individually owned, and franchise nothing to do with Fort Myers! I brought my unit to Mobility City Southwest Fort Myers Florida to see if they could help me resolve many issues. The Mobility scooter I have is made by a company called Pride and it's called a Baja Raptor 2. They are an excellent product, but every once in a while, just like automobiles and everything else, one slipped through the quality control. On top of that kind of occurrence once in a ton of years, if you go to the wrong dealer, they can do things like replace the wrong part, charge you for a part they never installed, and much more. None of that kind of horrible occurrence happened with the wonderful people of Mobility City Southwest Fort Myers, Florida. After making many attempts to make fix my unit , they called Pride corporation, spoke to an incredible lady named Lorraine, filled her in on every effort they had made and asked if she could do anything. On behalf of Pride corporation, Lorraine authorized a brand new unit for me, a disabled vet. Very rare that a large company makes a goodwill gesture like that! To say that we're eternally grateful for their kindness and their aggressive attempt to repair my unit would be an understatement. I now have my new Pride Baja Raptor and I'm thrilled. I can get around and not be a shut in! If you're looking for any kind of Mobility equipment for any kind of handicap from small units to big units and anything in between, pull up on the web Mobility city Southwest, Fort Myers, Florida! You won't believe what they have to help you! They are incredibly VA friendly and recognized by the veterans administration. Sorry to ramble, but there are not enough good words to say for Laura, Rick, Miguel, Neil, Max and every other person I met there. An incredibly huge, thank you from a disabled vet to a wonderful organization of people with compassion, empathy, and expertise. God bless you!

While visiting Sarasota, we needed a rental mobility scooter for a family member and was so glad we…read morefound this store. The entire experience was convenient, stress-free, and professional from start to finish. The staff was incredibly helpful, taking the time to answer all questions and helping us choose the right scooter for our needs. The equipment was clean, reliable, and easy to use, which allowed us to comfortably enjoy all that Sarasota and Siesta Key has to offer. Their customer service truly stood out--they were friendly, knowledgeable, and genuinely cared about making sure we had a positive experience. If you're visiting Sarasota and need rental mobility equipment, I highly recommend this store. Their excellent service and quality products made our trip much more enjoyable. Thank you for helping our family member stay mobile and independent during our visit!

Randy was very helpful in showing me the features of a new rollater which he adjusted to fit me…read moreperfectly. If you want personal genuine service and you like to support small local businesses then you should definitely come to Mobility City.

terrible customer service. left six voicemails to date following up on my order and no return…read morecalls. I have left a voicemail to Erick today and am waiting for an answer. Do not trust easily on this company. I ordered the atto on may 17 . Today is may 22 and still no update on the shipping. Be careful. We'll finally cancelled the order. The factory even told me they were not authorized to sell the atto scooter. never ever deal with this company.

Very happy working with Viva Mobility! We bought lift chair and a small outdoor ramp. We had a…read morecouple of quotes but felt most comfortable here. I would definitely recommend them.

I just want to say how much I appreciate all the employees of roach in Lakeland for everything they…read moredid to get what I needed after my hospital stay this last week, they all went way beyond their normal activity to get things taken care of for me. Doreen Bustamante

Their trying to charge me rent on a nebulizer that my insurance company already paid for.read more