2 JUNE 2023 Last Sat. 10 June, my VA supplied, Harmer mobility scooter lift, attached to the rear of my SUV, and loaded with my scooter, suffered a catastrophic failure as I traversed s speed bump in a residential neighborhood near my home. My speed was low but the jar and downward force caused the platform holding the cart which was securely strapped on 4 corners, to fall straight to the pavement and slide about 2 feet. My wife Lolita, helped me load the platform into the back of my Honda SUV and she drove the car home while I followed with the scooter which operated properly on the 2 mile ride home. I phoned Mobility Americas voice mail on Sunday to apprise them of the situation. My message included the information that I needed the scooter for my Dr appointments at the VA on Tuesday the13th of June, TOMORROW. Brigitte from Mobility America returned my call Monday morning about 07:45 before their opening time. I explained my situation to her that would require me canceling my Dr appointments if my scooter was not available tomorrow. She agreed to look at the lift and determine if it was a warranty covered failure. Omar her chief mechanic inspected it and determined that it was a failure in operation and they contacted Harmer and worked out a trade that allowed Mobility America to immediately replace the lift and permit me to keep my valuable Dr appointments. I am so grateful to Brigitte and Omar at Mobility America and Harmer Lifts to make this replacement possible today, in just a few hours. Harmer Lifts supplied me with a brand new lift and new tie downs. I am very grateful for the efforts of everyone involved that has put me back in the saddle!! read more

We have been dealing with this company for at least 10 years now. Over this period of time, we have purchased 2 Braunability vans, multiple power chairs and service. Gus is an honorable and decent man and conducts his business accordingly. He has always treated us fairly. I have and would again recommend him to anyone that needs this type of equipment or service. Gus, Bridget and William, if you are reading this, thanks for everything you do. We would not even consider going anywhere else! read more

So the more I think about our situation with the van I just bought the angry I get at myself for being stupid enough to buy it and then madder at the fact that this van shouldn't have been sold to anyone in the condition it's in and especially to someone who is terminally ill and going to be transported around in it. These people seen me coming no money and only a really nice car to offer and hooked me right in because I trust to easily. So now I have a van that I'll have to spend thousands to make it drivable and I don't have that kind of money to spend. I'm so ashamed of my self for being so stupid and at this company for treating me like this. So a word of warning take someone with you if your not sure about buying cars and listen to your gut and not your heart. Thank you rant over for now. read more

Our father was a loyal customer of Mobility America for many years, but when he passed away, Gus couldn't even be bothered to return our call after several attempts to contact him. We just wanted to know what worth our scooter might have to them. Woman who answers their phone was very not pleasant at all either. read more

Bought brand new batteries for one power chair and used tires for a different power chair on January 15, 2019 from Gus @ Mobility America, Hwy 98, N. Lakeland. Paid $100 for the used tires but my husband's health deteriorated so we never got them put on. My husband passed away a week ago so I wanted to return the tires. At first Gus reluctantly said he would reimburse me but I couldn't find my invoice so I returned home. I decided to look for the invoice, found it and returned to Mobility America with the tires within an hour. Gus met me outside and said it's been 3 months dear and by law you only have 3 days to return them. I said ok, I'll never do business here again and his response was "that's okay". Mind you we had spent a lot of money there over the years. I do NOT recommend this business. read more

I purchased a scooter from Gus and was very pleased. He explaned everything to me until I understand the way it worked. Thanks Kathy Marks

Very disappointed in dealings with Mobility America in Lakeland. Just have a problem when people do not keep their word, I know that's old school but come on, is it so hard just to do what you say. If you cant, then don't say it in the first place. What is really comical is Gus the owner trashes his competitors for not being honest (that should have been a red flag) http://mobilityamericaonline.com/ is a Braunability Dealer. They sell wheelchairs, Scooters, powerchairs, Vans and equipment in Lakeland. I suggest looking elsewhere read more

A one month wheelchair rental was quoted at $180, or $280 if you needed the ELR (elevated leg rests) and to purchase a chair started at $600. This was the significantly highest rental and purchase cost compared to the other significant players (Medi Health, Mobility Xpress, Mobility Specialists) in the area. My limited experience is based on a single common item one might need for a temporary injury, but spoke volumes for my interest in pursuing/pricing other items here. read more

Gus fixed me up with a very reasonable and sturdy used lift for my Subaru Forester back in 2016 when I became disabled. I had just received a Scooter from Medicare and I could not afford a brand new Lift for the back of my vehicle. Last April of 2018 I purchased a used Hyundai Entourage Van with extremely low miles and Gus not only took my lift in on trade but again gave me an extremely inexpensive and dependable used Hamar Crane with a new strap to pick up my scooter and place it inside of my van with Ease that I could handle since my balance is not that great. I was very well taken care of. I would recommend this place to any one. read more

We went there over a month ago to get new tires for my scooter that I had bought used and sadly found out that it was much older than I had been told by the previous owner. The Pride company gave us no help at all as the serial number was to worn off for them to locate the model and be able to tell us what parts we needed. I was devasted as I could not afford another scooter and the tires were total worn down and the bearings on the front tire had literally disintegrated. This is when (I think his name is Gus) came to my rescue at Mobility America. He took a look at my scooter and said "let me see what I can do" took off with it and came back a short while later and said that he could fix it for me. He found tires that would fit and had it back up and running in about an hour. I was so thankful for him! I can't say enough about this places knowledge of scooters and parts and repairs. They were truly a life safer this old lady. Thank you Mobility America. read more