This Mobile World Centre is quite a large, interesting building which does stand out, hence attracting me in due to the significant presence that Movistar have here, I wanted to go into this place to speak to the staff there, there were also some inside I presume trying to get people into the store?
There seemed to be no access into the store other than steps.
I tried to speak to a member of staff outside and after waiting for a few minutes for her to deal with the customer, and the next, I was constantly ignored and not acknowledged and there was even another member of staff working alongside her, in a way I feel this is discrimination due to my nationality and she'd rather get someone else signed up on a deal with Movistar and get her comission rather than help the customers she already has, while I'm in Barcelona I am on the Movistar network, with their parent company being Telefonica who run O2, which is the network I use in the UK.
Overall due to access and service issues, I sadly feel this store deserves a single one star, which is a shame as this is the first review for this place in any language other than Spanish. read more