My dog got stung by a bee in his mouth and needed to be seen immediately. We were able to walk…read moreright in and they took care of my dog right away. The staff were all excellent: helpful, prompt, and knowledgeable. We've been here a few other times for urgent visits, and they have always provided excellent care.

I brought my dog Rowan to Webster Groves Animal Hospital Urgent Care after he stepped on a roofing…read morenail and began holding up his right front paw. On the way to the hospital, he pulled it out with his teeth. I brought the nail into the hospital with us. During the visit, an exam lasting roughly 10 minutes was performed. When my dog was returned to me, I was asked whether the injured paw was the left one. I clarified it was the right paw. I was told that all paws had been checked and that no puncture wound could be located, though antibiotics and pain medication were prescribed as a preventative measure. They said he likely didn't step on it which was invalidating given that I saw him with it embedded in his paw. When I returned home I was able to immediately locate the injured area between the paw pads. Rowan remained in significant pain and distress that evening and required additional medication. The following morning my regular veterinarian examined him and documented swelling, inflammation, and trauma in that same paw. He was prescribed more medicine to manage his pain. My veterinarian explained that injuries from nails can puncture the paw and seal quickly due to surrounding inflammation, making the opening difficult to see hours later. Because the source of the injury was not identified during the exam despite being present, I requested a refund of the exam fee. The clinic declined. Emergency clinics are busy and I understand that, but missing the injury I came in for and then refusing to reconsider the charge was disappointing and concerning.

When it comes to the care of fur babies, a trustworthy vet is what all pet parents need and…read moredeserve. Hillside Animal Hospital has my full trust. The entire staff is incredibly kind and welcoming. They truly care about making both the pets and their anxious humans feel calm in their care. My dog has been there for visits as simple as checkups and for multiple surgical procedures. They take care to make sure I am informed and that I know what to expect with any issues my dog has faced in terms of his healing, preventative care, etc. For his most recent visits, Sammy has had Dr. Anna and Dr. Aaron who are both absolutely wonderful. I can't recall everyone's names over the nearly 8 years we've been going to Hillside, but I've never felt anything but welcomed and cared for by the entire staff. Thank you for all you do!

Staff here truly care about your animals. They're extremely knowledgeable and have great…read moreconnections to specialists. They are fast to answer questions over the phone. Overall, we have had nothing but fantastic experiences with these vets.

Dr. Kelly Kries at MetroVet cared for my beloved dog before her transition. Dr. Kelly was very…read moreknowledgeable but most importantly, extremely compassionate. My senior pup had numerous ailments and was usually highly aggressive with staff when we visited MetroVet. Dr. Kelly handled her with grace. When it was time to end my pup's suffering, I contacted MetroVet and requested in home euthanasia since my pup despised vet visits. Dr. Kelly honored my request and came to my home the same day after work. Dr. Kelly was so gentle and patient. She also did not charge extra for the home visit. I will be forever grateful for the wonderful care my dog received. Highly recommend Dr. Kelly and this practice!!!!!

Dr Seth Williams is above and beyond awesome! He always goes the extra step to make sure we have…read moreevery piece of important information when we ask a questions. We were away on a trip when we learned there were some new protocols when driving across a border into Mexico and back to the US with your dog. Dr Williams made sure we had everything we needed and then some... We cannot recommend him more highly.

We started coming here as a secondary location when they partnered with Hampton Animal Hospital. No…read morematter which doctor you get they are always so knowledgeable, patient, and thorough. They care so deeply about the comfort of your pet. Dr. Schwartz diagnosed and treated cancer in our mastiff. I will never forget his compassion- especially at the last visit as we discussed end of life care. He also listened to concerns in our Rottweiler and ran full bloodwork and follow up testing when requested. They are so responsive to calls and quick needs.

Dr. Schwartz was amazing and diagnosed our elderly cat in 20 minutes, confirmed with on-site tests…read more(they even have on-site ultrasound, and unlike other vets/ERs in STL who rely on ultrasound techs who are never there, Dr. Schwartz is himself an expert!) when other vets couldn't figure it out after multiple visits. Worked us in on a Saturday as an emergency new patient. Brilliant doctor, highly recommend.

The staff are friendly and knowledgeable. They have a flexible schedule and Saturday appointments,…read morewhich helps us

I have been taking my dog to this clinic for 10 years and while their preventive healthcare…read moreprovision is fine, do not think that they will see your pet if they are acutely ill-during business hours. This has happened 3 times now with my dog. I think it is neglectful to not treat your patient when they are ill. You know my dog and should have some compassion and concern to care for them when they are ill vs referring out to urgent care or asking them to wait 5 days to be seen. Try blocking out some time for sick visits in your scheduling.

I've been taking my cats to Dr. Garden for 12 years. They've consistently received state-of-the-art…read morecare. Never, ever has she ever examined my boys out of my presence in the exam room. Only for procedures (with my express consent) for blood work, tartar removal and imaging. Sadly, Dr. Gardner is retiring on Feb. 15th. All of her staff are 1st rate with extensive prior experience in emergency care. If you can get in before February 15th, you'll enjoy 1st class care and compassion from all. Karen is exceptionally insightful and worked compassionately with me thu end of life issues with 2 of my elderly cats. Looking for a new resource, I'm saddened to see a new Veterinary Industrial Complex business model proliferating in St.Louis. Private investors with multiple vets and staff. Astronomical charges (Foxcreek), and they couldn't to be bothered to send test results to Dr. Garden, without my having again requested they do so. It was clear they hadn't bothered to read the recent records faxed by Dr.Garden prior to examining my cat. Hoping to find one of the remaining partnerships/sole proprietors where the animals receive at least equal concern to profits.

It's been over twelve years, I think it is easily time to update my review…read more To be honest, things really haven't changed that much, I still think Dr. Gardner is awesome and I like the fact that they also practice holistic medicine. The entire staff is passionate about what they do and you can see the love they have for their patients. I recently had a very sick boy and made frequent calls to their office and they had so much patience with me. In the end, I had to make the call and lead my boy across the Rainbow Bridge and they were so kind and showed so much compassion towards me. When anyone ask me for vet recommendations, Animal Health & Healing is the first one I tell them about. I now live in IL and make the drive so my dogs have the best care.

When my dog was not feeling well and was vomiting multiple times, I knew that it was a sign of a…read moremore serious underlying issue. As someone from the medical field, I called the vet and asked if they had availability for the day and if they could squeeze my dog in on that same day to get checked immediately due to his symptoms. The staff at the veterinary clinic were very attentive and caring towards my dog, and the visit lasted about 1.5 hours. During that time, my dog underwent an X-ray, blood work, and IV infusion. Fortunately, the diagnostic testing showed that everything was fine, and we just did preventative treatment. However, it is essential to note that the bill for the visit was expensive. If you are trying to budget your vet visit, there may be better places to go. However, since I have insurance for my dog, I usually go to locations that provide extra care. In conclusion, this clinic is a good option if you are looking for a veterinary clinic that provides thorough and attentive care for your pet. However, it may be more expensive than other options, so weighing the costs and benefits before deciding is essential.

This place is just out for a money grab. I came back to get my cats second booster and they charged…read moreme another $75 dollars after already charging me for the first half of the vaccines. I have NEVER been charged for each half of a vaccine. Absolutely ridiculous and should at the very least be told theres another charge for the second visit. They also charged me 17 dollars because I was 12 minutes late. I understand they have appointments but at every opportunity they tried to upsell and add fees. While they were very good with my cat I will definitely NOT be returning

Every dog owner knows anal gland issues are... not exactly glamorous Thankfully the team here…read morehandled my fur baby's situation quickly and professionally. Great service and such a friendly staff---Zoe greeted me and was such a pleasure to interact with. My fur baby, NovaSky, and I both appreciate it and will be back!! Ok. Returned again today for an allergy shot and met the amazing vet, Dr Marshall. My fur baby loved her and Zoe together so the shot was a breeze. Ohhh. And let me mention. They clearly stick to their schedules, as we were in and out in no time and i appreciate the tips the vet gave me for keeping NovaSky itch free and even healthier. The facility is super clean too. I will never go elsewhere.

My dog has been going to this location for four years now and I've never had any issues. I do…read moresuggest shopping around for a plan because the ones that they offer may not be the best option for you and your pet. Banfield has a great app to assist with appointment information and well and notes from visits! One of the better apps! During Covid the services were completely drop off which I hate. Now the services still appear to be drop off and I'm more of a stay with your pet kind of person..To me it's the equivalent of dropping your child off at the dr and leaving. That would be my only complaint