Always caring, and professional. Thorough exams with…read morereasonable pricing. They provide every service my dogs have ever needed to remain healthy and happy throughout every life stage, from puppy to senior, to gentle, empathetic euthanasia. I have complete peace of mind that my dogs are receiving the best care possible. Very thankful for the knowledgeable, caring, sympathetic veterinarians, and staff at Millis Animal Hospital who have cared for my dogs since 2012. They always take the time to patiently answer all of my questions, and keep me up to date on reminders for all needed vaccinations and checkups.

I love all the veteranarians and would give them 5 stars except for the front-desk staff who are…read morenot sympathetic at all. The quality of the vets is the only reason I give them 2 stars. There are several front-desk people and only a couple of them are generally understanding. I will never go back.

My dog got stung by a bee in his mouth and needed to be seen immediately. We were able to walk…read moreright in and they took care of my dog right away. The staff were all excellent: helpful, prompt, and knowledgeable. We've been here a few other times for urgent visits, and they have always provided excellent care.

I brought my dog Rowan to Webster Groves Animal Hospital Urgent Care after he stepped on a roofing…read morenail and began holding up his right front paw. On the way to the hospital, he pulled it out with his teeth. I brought the nail into the hospital with us. During the visit, an exam lasting roughly 10 minutes was performed. When my dog was returned to me, I was asked whether the injured paw was the left one. I clarified it was the right paw. I was told that all paws had been checked and that no puncture wound could be located, though antibiotics and pain medication were prescribed as a preventative measure. They said he likely didn't step on it which was invalidating given that I saw him with it embedded in his paw. When I returned home I was able to immediately locate the injured area between the paw pads. Rowan remained in significant pain and distress that evening and required additional medication. The following morning my regular veterinarian examined him and documented swelling, inflammation, and trauma in that same paw. He was prescribed more medicine to manage his pain. My veterinarian explained that injuries from nails can puncture the paw and seal quickly due to surrounding inflammation, making the opening difficult to see hours later. Because the source of the injury was not identified during the exam despite being present, I requested a refund of the exam fee. The clinic declined. Emergency clinics are busy and I understand that, but missing the injury I came in for and then refusing to reconsider the charge was disappointing and concerning.

As the owner of a high anxiety, fear aggressive dog having a vet who understands and cares is a…read moreHUGE deal! My guy is also 100 lbs and sometimes the hefty pre-visit drugs relax him enough but other times his system fights them hard and we can't make the visit happen. No matter what Dr. Aaron and the rest of the staff have been supportive and worked with me to figure out a new plan. While the visits are still a bit stressful, knowing that we are a team relieves a lot of my own anxiety and guilt that I felt about the situation at our previous vet. It's clear they genuinely embrace the "fear free" mentality and see my guy Wiley as more than just a difficult patient!

Great vets who listen and great staff also. I like their check in app to let them know what I…read morewould like to discuss with them. This alerts them about the topics.

As soon as I saw the can of cheez whiz at their snack station, I knew we were off to a great start…read more Our vet in Michigan used to distract the pups come vaccination time by squeezing some of the cheesy stuff onto the exam table right before their injections and it always worked like a charm. The exam room we were in today also had a few jars of snacks for pups too which was really thoughtful. And how cute are the doors with the little glassed in areas for your pet to peek out into the lobby? All in all, a fantastic first visit today. We loved how Dr. Kelly and Meagan were so friendly and approachable. Truly listened to our concerns and were also able to put us, and Benny, at ease. Benny left a happy pup and we look forward to future visits at Metrovet with their lovely staff. P.S., they also have a drink and snack station in the lobby with fruit snacks, granola bars, water, coffee, AND juice. So thoughtful and much appreciated. Prices were very reasonable with a fecal exam for $39 and $75 for the visit.

We cannot thank Dr. Emily Goyda and the incredible staff at MetroVet enough for the love and care…read morethey gave our sweet boy, Bodhi. Dr. Emily was with us through everything--routine care, a stubborn skin infection, an eyelid abscess and a difficult, but brief battle with aggressive liver disease. Her deep medical knowledge and professionalism gave us so much confidence, while her funny, sweet, and kind personality brought so much light to our visits. When the time came to help Bodhi cross the rainbow bridge, her exceptional bedside manner made a heartbreaking moment peaceful and full of love. The entire staff treated Bodhi like their own. Dr. Emily is a phenomenal vet and an amazing human being. Highly, highly recommend this clinic.+

We started coming here as a secondary location when they partnered with Hampton Animal Hospital. No…read morematter which doctor you get they are always so knowledgeable, patient, and thorough. They care so deeply about the comfort of your pet. Dr. Schwartz diagnosed and treated cancer in our mastiff. I will never forget his compassion- especially at the last visit as we discussed end of life care. He also listened to concerns in our Rottweiler and ran full bloodwork and follow up testing when requested. They are so responsive to calls and quick needs.

Warning to anyone dealing with a senior pet or an end-of-life crisis: Do not trust this clinic. My…read moredog was dying of advanced cancer, and we were terrified her internal tumors were about to burst. Her primary vet couldn't do an ultrasound for two days, so I called Watson Road Veterinary Clinic for urgent help. The staff flatly refused to let her come in for a non-invasive scan unless they could inject a dying dog with a rabies vaccine first due to a lapsed tag. Zero flexibility, zero emergency triage, and zero compassion over the phone. Their rigid gatekeeping delayed my dog's care by a day and a half, causing her unnecessary suffering. Go somewhere else that actually cares about animal welfare."

The staff are friendly and knowledgeable. They have a flexible schedule and Saturday appointments,…read morewhich helps us

I have been taking my dog to this clinic for 10 years and while their preventive healthcare…read moreprovision is fine, do not think that they will see your pet if they are acutely ill-during business hours. This has happened 3 times now with my dog. I think it is neglectful to not treat your patient when they are ill. You know my dog and should have some compassion and concern to care for them when they are ill vs referring out to urgent care or asking them to wait 5 days to be seen. Try blocking out some time for sick visits in your scheduling.

I've been taking my cats to Dr. Garden for 12 years. They've consistently received state-of-the-art…read morecare. Never, ever has she ever examined my boys out of my presence in the exam room. Only for procedures (with my express consent) for blood work, tartar removal and imaging. Sadly, Dr. Gardner is retiring on Feb. 15th. All of her staff are 1st rate with extensive prior experience in emergency care. If you can get in before February 15th, you'll enjoy 1st class care and compassion from all. Karen is exceptionally insightful and worked compassionately with me thu end of life issues with 2 of my elderly cats. Looking for a new resource, I'm saddened to see a new Veterinary Industrial Complex business model proliferating in St.Louis. Private investors with multiple vets and staff. Astronomical charges (Foxcreek), and they couldn't to be bothered to send test results to Dr. Garden, without my having again requested they do so. It was clear they hadn't bothered to read the recent records faxed by Dr.Garden prior to examining my cat. Hoping to find one of the remaining partnerships/sole proprietors where the animals receive at least equal concern to profits.

It's been over twelve years, I think it is easily time to update my review…read more To be honest, things really haven't changed that much, I still think Dr. Gardner is awesome and I like the fact that they also practice holistic medicine. The entire staff is passionate about what they do and you can see the love they have for their patients. I recently had a very sick boy and made frequent calls to their office and they had so much patience with me. In the end, I had to make the call and lead my boy across the Rainbow Bridge and they were so kind and showed so much compassion towards me. When anyone ask me for vet recommendations, Animal Health & Healing is the first one I tell them about. I now live in IL and make the drive so my dogs have the best care.

When my dog was not feeling well and was vomiting multiple times, I knew that it was a sign of a…read moremore serious underlying issue. As someone from the medical field, I called the vet and asked if they had availability for the day and if they could squeeze my dog in on that same day to get checked immediately due to his symptoms. The staff at the veterinary clinic were very attentive and caring towards my dog, and the visit lasted about 1.5 hours. During that time, my dog underwent an X-ray, blood work, and IV infusion. Fortunately, the diagnostic testing showed that everything was fine, and we just did preventative treatment. However, it is essential to note that the bill for the visit was expensive. If you are trying to budget your vet visit, there may be better places to go. However, since I have insurance for my dog, I usually go to locations that provide extra care. In conclusion, this clinic is a good option if you are looking for a veterinary clinic that provides thorough and attentive care for your pet. However, it may be more expensive than other options, so weighing the costs and benefits before deciding is essential.

Have been a customer for years. I can't put my finger on it, but it has dramatically changed over…read morethe years. Dr Courtney leaving abruptly was the start of me noticing changes. I feel like the overall goals of the clinic have shifted far toward making profit since selling to private equity quite a few years ago. Theyre just... way less helpful than they used to be. Have performed lipoma removal surgery on my dog twice and did an excellent job. For the most part, the guidance on recovery was decent, but not the most helpful. My feelings about this started last year I believe or the year before when I got a notice that my dog was due for a checkup, so I made the appointment. When I arrived they had asked me why we were in, and I said I had gotten the notice that my dog was ready for a checkup. They looked at his records and determined he was not actually do for anything, but the vet still proceeded to take his heart rate, pet him, and charge me for the visit which I thought was crazy. After that visit, things have been so confusing scheduling wise. I feel my animals now have several vet visits a year, just for check ups and shots - when check ups and shots could clearly be done at the same time - and I just can't keep track of them. I've switched vets for all my animals. A vet is too expensive a choice for them to kind of disrespect my wallet the way they have.

This was our first time using Banfield for our two dogs and I have nothing but good things to say…read more They were clean, knowledgeable, and transparent. We knew what services would cost before they were rendered as well as what health plans were available to help us save money and distribute the costs over the course of a year. I am confident in the care my fur babies receive at Banfield and for the first time ever, they actually appeared to enjoy their afternoon at the vet.

I went for the first time in June and set up a wellness plan. They took my 2 cats to the back for…read morethe entire appointment and didn't communicate with me until it was over and at that point my cats were shaken, they couldnt weigh or give a dewormer to one. (I got her to take it on the first try at home) I've never had this experience at a vet. The guy in charge sucks to say the least. He was very condescending and trying to sell me food even after I told him about my cats food sensitivities and that I've tried that brand and they didn't eat it which he dismissed as "well it's the best option". So the food they won't eat isn't the best option clearly?! He didn't want to discuss my allergy concerns at all for my cat who has historically had stuffy noises, sneezing, and itchiness seasonally and food related it's now September and said cat who was sneezing now has been starting coughing fits which I cannot set her an appointment I'm already paying for through the wellness plan because their customer service simply does not exist apparently. I will not be returning to this location with my cats and will likely be discontinuing my wellness plan all together since I've had access to nothing from the start.

Very responsive, personable and professional office! They treat our dog and us with respect and pay…read moreclose attention to details.

The staff is patient, kind and treats animals very well. I also appreciate the ease of use of their…read moreapps and their text updates.