If you find yourself traveling through the Ogallala, Nebraska area and are in need of a tow truck…read moreor mechanical assistance, Kent's Towing is the only towing company you or AAA should contact. My alternator stopped working on interstate 80 just outside of Ogallala and I found myself broke down on a Friday evening (4/16/2021) in an area where repair shops are closed on weekends. If I remember correctly the tow truck driver's name was Troy and he was the absolute nicest, honest and most resourceful person who came into my life at the right time. After my tow, Troy new of someone in the area who could replace my alternator. Fortunately, I was able to buy a new alternator from a parts store arriving 3 minutes before they closed. Troy's contact had me back on the road by 9:30pm. What a lifesaver! I am forever indebted to Troy and Kent's Towing for taking the time to help me with honestly caring about this senior citizen. With Much Gratitude...

Kent's Towing is one of the finest businesses I've dealt with in years for their superb customer…read moreservice! I was stranded in Big Springs, NE late at night with no dealerships or repair services that could diagnose or fix the problem with my Volvo. Charlie took me to my motel for the night and Troy picked me, and my pup, and took us to Ft. Collins, CO. Both Charlie and Troy were personable, professional, and as far as I'm concerned lifesavers. I hope I never break down in NE again, I will call them. They are also the go-to guys for at least State Farm, Volvo for Life, and AAA.

We had the unfortunate luck of hitting a deer in town but Brandon from D&B transformed what would…read morehave been a horrendous situation into a positively memorable one. Not only does he understand the complexities and nuances of towing and mechanical work, but he carries himself with tremendous compassion. Clearly there aren't many options in town for his line of work, but you would be hard pressed to find someone better. We highly recommend him.

From the owner: We are small town mechanic shop we specialize in custom exaust we also do uhaul rentals and repairs…read morewe also offer 24 roadside and towing

Cody with serenity towing is top notch! One of the nicest guys I have ever met. Highly Recommend!!!read more

Amazing service, stuck in a construction zone. They were to far away. They called another tow…read morecompany that was closer. Thank you so much

Can't thank this shop and mainly TROY for the wonderful service and beautiful repair job on our…read moreOdyssey after we got our front bumper ripped off. Troy is a professional and a true expert and I would trust him with any cosmetic damage to my vehicle. FIVE STARS.

I'm lucky to have been towed to Lake Mac Auto Body & Paint when my car radiator got a gash from…read morehitting the largest raccoon I've seen in my life on I-80 in the wee hours on Memorial Day weekend. I'm a single female, traveling alone out of state en route to a biking vacation in Utah. I had never had an auto accident yet in my life, had no experience with insurance issues and a disabled car when out of state, and was distraught because I was traveling with a cat and couldn't rent a car and drive on. I had good reason to fear my car was ruined from overheating as well as the front end damage, because after hitting the raccoon, I thought the car was fine and I drove on at high speed on a hot night. My car went into disabled mode from overheating when the coolant drained out of the radiator. I saw the coolant needle go past the hottest mark on the gauge and there was no coolant at all. Jenny in the front office was calming and led me through the estimate process where my insurance adjuster was supposed to contact the shop so they could get started with repairs. Kevin got me scheduled immediately when they opened to get started on mechanical and body repairs...but what I valued most at that time was the relaxed friendliness and complete lack of fear-mongering that I had experienced with auto shops in my life previously, and that I encountered at another shop I contacted in Ogallala before I got to talk to the people at Lake Mac, because at first, I wasn't sure if Lake Mac did mechanical repair as well as body repair. They do have mechanics onsite as well as body work. The next great feature at this shop was the selection of late model loaner cars. Kevin mentioned I might enjoy using the pickup truck so I could just throw my bike in the back and bike the road around Lake Ogallala. That was a great idea and contributed to my enjoyment of my time in Ogallala. I was impressed with the many large bays and the cleanliness of the repair bays, rivaling what you'd see at a dealership. That reminds me of another neat thing: Lake Mac Auto works seamlessly with the local dealership. My car needed a portion of its repair at the dealership, and I expected I'd have to pay them a couple hundred dollars and that it would create more delays, but that step was scheduled and done in just a few hours and back at Lake Mac Auto. The quality of the repair is perfect. I drove home 620 miles with no issues, no wind sounds, no overheating, nothing suggesting the car was any different than before. The parts are installed perfectly and the right color. The speed of repair was awesome. I couldn't believe how quickly they got the right parts for my unusual model of a car, even after I forgot to warn them it was a "2009.5" model, something you don't expect to see. Another thing I really enjoyed was the respect accorded me even though my car is 9 years old. Being female with an older car can evoke a bit of disdain from some auto repair establishments, in my experience. None of that attitude was anywhere in sight at Lake Mac Auto Body. The motto at Lake Mac Auto says you can relax at Lake Mac Auto, and that's really true. I left Ogallala with a light heart because the repair cost, speed, service and quality was actually the best I've ever encountered in my life. It was so good I started this Yelp account to put in a good word for great people.

Our family unfortunately hit a deer on a road trip in western Nebraska and the team at Kent's was…read moreso helpful and fast and willing to go above and beyond to help our family get off the highway quickly and tow our car to the best shop around! The team at Kent's could not be more highly recommended by our family! Thank you!!!

This is a wonderful company! I broke down at the Flying J, in North Platte Nebraska which is 1 hour…read moreeast of Ogallala Nebraska. My roadside assistance, agents, called every tow company in North Platte, Nebraska, they found, not One company, to for the job.... The driver whose name is Dan, got to North Platte an hour and a half, give or take later. Picked up got my pick up to my truck, he had put it on a flatbed, a huge flatbed, ( to me ) brought it to my house, backed it up into my driveway, and placed my F350 Ford 4 door, 4 X 4, long box, in my driveway! .....With no ifs, ands, or buts, this man, did his job, and had no problem doing this, I feel, Yes, he did his job, and went above and beyond his duty to get my truck home safely and place it safely in the driveway, next to another vehicle and I highly recommend this company....

Fast, professional service in a sticky situation. They were very helpful in getting us off the…read moreroad and to a hotel until we could make arrangements. I wouldn't hesitate to call them if you're ever in need.

We had a car accident just outside Ogallala. The tow truck was there pretty quick after the police…read moreofficer called. In the end our car was totaled, but they did not charge for the tow, and have worked well with us in making sure we get our stuff out of the car. The only downside is a seeming lack of communication, as there were some long waits for information, but this could be either the insurance or the auto body. Overall, we are pleased with this company, despite the other negative review.