Brandon's Towing is the best auto service I have received. EVER..I have had to use it twice this…read moreyear. They are always courteous and fairly quick to get to the scene. Their customer service is excellent. Several other businesses in Hopkinsville could take a lesson from them. If you are ever in need of roadside assistance, I absolutely recommend Brandon's!

I cannot say more good things about this company! So helpful, professional and honestly just good…read morepeople, and I don't even know them! Had an unexpected event for my son today and I couldn't have had nicer people to talk to! So thankful for all of your help and reasonable prices!! Would recommend to everyone I know!

I came out of the Library to find a flat tire on my car, and AAA sent Merciful out to help me. The…read moreservice agent checked the pressure on my spare and topped it up before starting the job. Nice. He then switched out the tire, loaded the bad one in my trunk, and made sure I was safe before leaving. He made a 'kind of bad day' SO much better.

From the owner: Founded by first responders, Merciful Towing is seeking to change the face of towing through…read moregenuine care and honesty. We offer punctual and professional 24/7 roadside assistance, towing, and wrecker services to motorists in need. Our team is committed to providing compassionate customer care during tough moments on the roadside. In all things, we strive to be our best for our customers, which includes offering competitive pricing and utilizing the latest technology. When a car is broken down or in an accident, they need a hometown roadside hero. Join our team of heroes today!

I did a previous review for this company and me with my crying eyes and fat fingers accidentally…read morehit 2 stars. If I could rate them a 10 I would. God blessed us that the car has a warranty and tomorrow he is going to take it for us so it can be repaired. And again I can't tell you how good these folks are so if you get in a bind and need a tow these are the people to call every time.

RV wheel broke on return trip to Colorado. Scott was incredible. Managed to get the rv off the…read morehighway and made sure we had everything we needed. Gold star service! Seriously cannot recommend this company more highly! Absolutely amazing!

Waited, and waited, and waited. Was told a time for that time to come and go and given another…read moreexcuse of why they hadn't got to me yet. Finally left with no service completed or even started.

Very straight forward, no games. Friendly, quick AND reasonable. Once you find it, you'll go back…read moreagain.!!!

Andrew made a stressful experience (being stranded on the side of a busy road in a hot car) a…read morebetter one. He showed up quickly and towed me to a nearby shop and even drove me to my house because I had no way of getting there. He was friendly and respectful. Overall, a great experience! I fully recommend this company and Andrew due to the promptness and professionalism.

I got a flat on the side of the interstate and used Keith's Towing to get my car to a shop. The guy…read morethat came out to help me was incredibly professional and got my car loaded and to the shop with no issues, despite the fact that it was also dark and raining out. I'm from out of state, and he really went above and beyond to make sure I was taken care of and waited with me until everything was sorted. Would definitely recommend!

Thank you for the road service! Much better price than Pilot…read moreetc... Came fast withhin 1 hour. .

Owner or whoever is rude ,number is incorrect on information. They showed up 20 mins late to a…read morescheduled pick up. He barely speaks any english. This is a horrible place , located in the worst place in Louisville. Just down right nasty service, nasty people. And if you speak english bring a translator.

I found myself with a blown tire and was unsure who to call. I hopped on here and the response time…read morewas super quick! They asked about my situation and were able to come to get me very quickly. They were quick, very friendly and efficient. I would recommend them to anyone!

Outstanding to work with.. There in a hurry.. Respectful & Polite.. Professional.. Had my kids…read morefeeling safe while he was assisting with our flats.

They are absolutely excellent! You ask, and they're there in an instant. He's saved us from a dead…read morebattery away from home more times than I can count. Don't call Triple A, call him 100%. He's worth the money.

Responded almost immediately. Arrived when he said he would. Got our tire fixed quickly. Super…read morefriendly!

Terrible service, I have been in the side of 24 for hours. Made the mistake of going through…read moreprogressive for a tow. Was told it would be 40 minutes and the person who called me had no idea where I was when I gave cross streets and directions from Nashville. I even sent a map, no follow up, no communication except through the auto text program saying it would be another 51 minutes then another 63 minutes. I can understand it taking some time to get me and my car off the highway but it should not be this long. I cancelled and called another company. Feels scammy, not worth the 300+ I sent to secure the tow. Will be expecting a refund.

I ran out of gas on I24 and had no money to my name. I was so broke and my insurance covered the…read morefuel but not the travel time and Mitchells made the drive of 30 miles to give me 5 gals of gas, jump my vehicle because I had been sitting for two hours on the side of the road. I owe Mitchell's my life because I was able to go to my home 12 miles away and hug my family. I owe them everything and would recommend them to anyone. Do not use anyone else. They are really great amazing godly people

We had flat on pontoon boats in middle of lbl ......land between lakes 6:30 in the afternoon left…read moreboat there called Mitchell came put new tire on delivered boat to my house that evening I would recommend them anytime!!very friendly and efficient Tks again