This place is a joke... A friend of mine told me to get my tire changed here one night, it was the…read moreonly place open at 11pm. That was the only reason I gave it 2 stars. They changed it, without problems.. 2nd time I went there, they actually broke a lug nut and wheel stud off. I told them about it, they told me to buy the part and bring the car back.. I said no, I refuse to buy something your guys broke...
3rd time I went, I had another flat tire, (i have bad luck with tires lol) this time, they broke 3 lug nuts and wheel studs. I had to leave my car over night to get repair.. Before leaving my car, I asked for a receipt, they refused. I was told we aren't giving you a receipt because u didn't pay for anything. However, if u go into any business and they are doing work for you, that u must come back to pick it up, they will issue you a repair slip, an invoice, a quote, date... Shit, something. I had to curse everyone out in order to get my work order sheet.
The man n the office was horrible. Unprofessional, high and drunk out his mind. He didn't know anything about cars, didn't know what a lug nut was. He refused to help me fill out the paperwork for my car, the same paperwork he refused to give me a copy for. The next morning, i called about my car at 750am, the man started yelling about why was my car left there in front of his work shed, I need to move it. I informed him, I was told to leave it there, and that the keys were there, you can move it. He then apologized for yelling because the night crew failed to leave my key and paperwork in the right area for the morning mechanics to fix.
I went there 2 hours later, to complain to the boss, and the same man from the night before was there. Stating that he was his twin brother, he owned the place.. I told him to remove his glasses and immediately realized he wasn't a twin brother, he wasn't the owner, he in fact was the same man from last night that was drunk and stoned out of his mind. That was confirmed by another worker.
STAY AWAY FROM VENTURA MOTOR.