Terrible customer service. Very rude and unhelpful. Returned merchandise and not refunded entire…read moreamount. Then given wrong information to resolve issue. I was told to call a corporate number which wasn't even the correct number to call. Never going back. Terrible terrible terrible.

I went today for a replacement headlight and at my request the owner agreed to install the new…read moreheadlight which he completed in one minute. Also the part price was in line with prices elsewhere. I highly recommend this place.

i walked in today and received the best customer service ever! I highl recommend this location…read moreespecially for quick morning runs

Great place always go here when I need somthing late night. Staff is very friendly very quick and…read morenever have an issue.

Always pleasant and polite staff. Every employee that I have dealt with has been pleasant.read more

The ladies that work here are amazing. My two year old loves them. Even if she doesn't go in the…read moregas station the ladies always make her day by putting a sucker in the bag for her. They also make sure they are always stocked with our energy drinks. Thank you ladies for keeping Annaliyah happy!

No matter where I go, I can always count on the consistency and quality of product, aesthetic,…read morerestrooms, and grabbing go items. Staff is super friendly and helpful and always makes you feel like you are welcome and want to return.

Lady had management call the police as she was not paying attention in the car wash line and we…read morewent around her thereby skipping her- even though again we were sitting behind her and she did not move up with the line. Management had police have us leave giving her her way instead of just telling her to drop it. I will not be spending any more money at Kwick trip- anywhere. This situation is absolutely unacceptable as she blocked us in and the car in front of us also refused to move making it impossible to leave even if we wanted to with no repercussions to either of those parties. I spend upwards of $20 per day on food and drinks In store, fill up two to three times per week. That's $400 a month in gas and nearly $500 monthly on in store purchases. I will be taking my business elsewhere and suggest anyone wanting a company that treats them unbiased vs picking sides over another guests temper tantrum does the same.

Returned my phone call... I called on Monday.... June ... its over a week... no return. Phone…read morecall.. I wanted an estimate on changing out a timing belt...

Thought they were customer friendly quick and efficient…read more Location was central area they need to mention they're in old Napa building

I have gone here for years and I always get quality service. I went there needing an oil change and…read moremy brakes done. They came out and showed me my cabin air filter was very dirty and needed re, but I couldn't afford it at that time. They were nice enough to blow out the filter which gave me more time to replace it.

Didn't want to give me estimate said the insurance company would send the people. Call the…read moreinsurance company and said no that they would do it. Talked to the manager got loud with attitude and finally complete the quote. Wasted a lot of my time

Absolute joke. New management (Ruben) is rude and plays…read moregames. If I wasn't very hand with cars myself I would've been screwed for my "alignment" by what they called a "toe and go". Which means you get a half a$$ alignment for the whole price. They were either totally negligent or just didn't want to align my car because it's modified, mind you, stock suspension in the front. The rear has adjustable arms, and I get that not everyone knows how to adjust that, but just say it don't schedule me anyway when I disclose that ahead of time. Spent 3 hours of my day loading my car onto a trailer, driving it there and waiting 40 mins after my appointment time for my car to be even looked at. And yes, I called ahead when scheduling my apt and disclosed the modifications to the car. Last time I was there in 2021, they aligned it no problem. Will never be back to see these clowns

Nice ppl to deal with in they did it in a timely manner and they had a fair piece for oil changeread more

Walked in there the other day and seen a bike that I was interested in.. Brent was the sales guy I…read moreoriginally spoke with. Very impressed with how he communicates and talks to the customer. Traveled back there the next day and met Larry who I think is the owner. Overall this was the easiest, friendliest, and most trouble free purchase (big purchase) I have ever made. No question in my mind that I would do business with them in the future. He was fair on my trade (which made my life easier) and also was fair on the purchase side. Did not Sense one ounce of bad attitude from anyone at that location which if you travel to some of the other places in IL (which I have), I can really appreciate their approach. Not including Yelp.. I will literally speak to hundreds of people about my positive experience. Important NOTE: travel up there to check out the bikes and there are several good restaurants in close proximity to that location. The picture of my new bike that I rode out of their yesterday.

Larry the GM went way out of his way to take care of a bad situation. I would definitely say they…read morewill stand behind the product.