E & E Tire saved the day for us! We had to travel back to New York and, soon after getting on the…read moreroad, we got a flat tire. We must've gone to four different tire places and all four turned us away. E & E was the only place willing to help us out. In just under an hour, we were back on the road. Thank you so much!! Laura H.

I had a terrible experience at your Riverside avenue , Burlington outlet today, 08/12/25. The guy…read morethat attended to me did a shabby job and packed my wet tires which removed from my car on my back sit without a plastic bag and when I told him that he messed up the seat, he started yelling and asked me to leave. He also over charged me and collected $130 to swap my summer tires to winter tires. management needs to do something about his attitude and his work ethics. It is horrible. Peter

My husband took my car to be evaluated. They told him there was an issue with a plastic part, that…read morehad something to do with my timing chain. They told my husband they would call later that afternoon or evening with an estimate for parts and labor. Here we are several months later, and no phone call. We took my car someplace else, and had it repaired. The problem had nothing to do with the timing chain or any plastic parts associated with it.

My husband brought his new used car in for inspection, was told it would need $800 in work to pass…read more Paid for the inspection price (I think it's $25) and brought the car to another mechanic who we had used before and had a great reputation but was further away. The car did end up needing some work to pass however we were told there were some pretty expensive problems at TH and the second mechanic did not find any of the same issues.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

Fast friendly service, it's a great price the employees are really helpful. They let you know if…read moreyou cars needs attention. I had no idea my rear wiper was completely falling apart. They replaced it in 10 mins. Highly recommend this place

Brian's auto is the best mechanic I've ever had. I went to Brian's on recommendation from a friend,…read moreand relied on them for 3 years while I lived in Burlington. My first experience was an oil change and inspection, where Brian personally called me and spent 15 minutes fully explaining what was going on with my car that had 220k miles on it. He gave me options and was honest in weighing out repairs with getting a new car. He kept my car in great shape for another 20k miles until I upgraded last year and moved away. Everyone who works there is extremely nice and patient, and I absolutely love all the female representation. If you value your time and money, go to Brian's!!

After a bad experience at another repair shop I went to Brian's and immediately got excellent…read morecustomer service... The technicians explained everything ( very patient with all my questions too) repaired quickly and within my tight budget! These guys and ladies are amazing!

I called before I went and he said bring it down and he will see what he can do . I brought it…read morethere and he looked at it and said it was missing a front brake pad. We went in the office and they were looking up the part and then he got very mean and yelled at me that he didn't have time to look it up and I needed to find the part and get my scooter out of his garage now !!!! I suffer from PTSD because of people like you . I was polite until he started yelling at me . This is not ok . I am mentally and physically disabled . the only time I could hear him speak is when he was yelling at me . It was the older man that was abusive to me and I did nothing wrong again . THIS IS NOT OK .

Becky saved the day! My son, Alan, was in and out with what felt like a new car after a very…read morestressful morning in Stowe. He was there for a ski exam, but his car wouldn't start in his hotel parking lot. After waiting for a kind soul to give him a jump start, he unfortunately arrived 15 minutes late and wasn't able to take his exam. The only good thing about the day was the support he received at Willie's. Becky was incredible--she welcomed him in the moment he arrived. In less than an hour, they had replaced his battery, changed his wipers, and finished an oil change. The team was welcoming, professional, and gave him a great price. Thank you, Becky, for being the best of Stowe and showing him such amazing support. I will be traveling to Stowe just to say thank you to Becky in person!

I've been coming here for a couple years now for annual state inspections and quick diagnostics…read more("what's that clanking noise coming from the front of my car??" They have always been friendly, honest, got me in within a few hours for something urgent, and charged me what I felt was a fair price... They are backed up sometimes and there could be a couple hour wait or they might need to schedule you for a couple days out... but that just shows how busy they are and how many people trust this shop to do good work... Absolutely recommend to everyone!

Brought my car here for a simple fix. Took them two weeks. Was conned into having parts that didnt…read moreneed replacing, replaced with cheap-low-quality ones. Was fooled into thinking they had it under control and knew what they were doing. Finally got my car back and has not been the same since. Had a reputable mechanic look their work over afterwards and found parts were mangled and wiring was almost compromised. And the simple fix that I had originally gone to them for was never even addressed, they just bypassed it. While they were sympathetic and I wasnt charged an unbelievable amount considering how long they had it, I was still lied to. This could have all been avoided had they admitted they didnt know what they were doing. I now have to undo their hack job and replace everything with original parts and pay someone to do it right.

This place has some talented, experienced mechanics and a very responsive, accommodating front desk…read moreperson. That said, they are one of the most expensive shops in Vermont--even more expensive than our regional Subaru dealership service centers. On a most recent visit, I asked about their hourly rate ($155) ahead of time. I could see my car sitting outside for a full hour while they caught up on appointments before bringing it in to the garage. An hour later (two hours total) they charged me $375--almost 2 1/2 hours of labor, and stated there was more work involved than anticipated. I'm happy to pay a good mechanic a high labor rate, but not thrilled to pay 2 1/2 hours of labor for an hour of work.

Twisted Wrench is by far the best car mechanic I've ever used…read more My partner and I took our cars in multiple times and always felt like our cars were receiving the best care without ever costing an arm and a leg. Our mechanic took the time to walk me through my car's issues without making me feel like an idiot for knowing nothing about cars. They also made a helpful list of things that needed to be done to the vehicle and broke it down from most crucial to things that could wait awhile.

I just had the transmission fluid flushed and changed along with the filter. The guys were…read moremeticulous with the work they did. The work took longer then they or I expected. They explained why it took longer and only charged me what their job program called for. Even though it took about 2 hours more to do the job. I will defiantly be using them again. Thanks guys!

Consistently great tire and general auto service at reasonable prices! Excellent people to deal…read morewith!