I am writing this review on behalf of my mom. After being…read morereleased from the hospital today, she needed assistance getting into her home due to mobility challenges following a recent surgery. Your team met her at her house and helped her safely navigate the stairs using a chair lift. She could not be happier with the kind, professional, and caring team that helped her. There were two gentlemen assisting her--one was named Cameron and one named William. Both were absolutely fantastic. They were at her home between approximately 2:00 and 2:30 p.m., and I mention that in hopes that both individuals receive the recognition they deserve for their outstanding care and professionalism. They made sure my mom felt safe and comfortable throughout the entire process. They were quick and efficient while also being incredibly careful, checking on her frequently and asking if she was okay each time the chair lift moved. Their compassion and attention to detail made a stressful day so much easier for her. She said if she could give 10 stars, she would! She also wanted to mention that she would absolutely recommend your company to anyone in need of transportation or mobility assistance. She specifically asked me to leave a 5-star review because she doesn't use social media very much herself. Please make sure these two gentlemen receive the recognition they deserve, along with a huge thank you from our family. They made a tremendous impact on my mom during a difficult time, and their kindness was also a great help to my aunt and dad. Thank you for your professionalism, compassion, and outstanding service. We are truly grateful. One more thing to note, my aunt did not want me to forget about Serene (possibly the dispatcher or whoever answers the phones) she said she was extremely patient with her, kind , very helpful and just overall made her experience in getting the transportation for my mom that much better . Thank you Serene :)

Used this service twice now. Very caring and supportive. Prompt arrival. Provided wheelchair upon…read morerequest as well as helpon steps in and out of house Friendly and courteous. Will definitely use them again.

Kate, Mike so helpful professional and accommodating- incredibble! The drivers are Gentlemen, kind,…read morehelpful - feel so safe when they have transported 99 year old to and from destinations. Highly highly recommend ROLL. Call ahead of time, they are busy and rightly so.

Let me describe how wonderful Roll (and Mike) is. My elderly parents caught Covid a week ago,…read moreresulting in one being put in the ICU at a hospital several hours away from us. A few days before discharge, we had to find a way to transport her back to her home, several hours from the hospital. Normally, I would do this, but because we have an at-risk person here, if I did the pickup, I would have to quarantine somewhere else for two weeks. We called multiple medical transport services in the hospital area and no one would pick up a discharged Covid patient. One gave me Roll Wheelchair's name, and I was fortunate to connect with Mike at Roll. This was three days before Christmas, and while Roll has one of the only Covid transport vans in the bay area, they didn't have someone available to drive on the Saturday after Christmas. While I was frantically trying to find a solution, Mike called me back and said he had found a driver and could do it. Note that Roll is located hours away from this hospital, and hours away from my parents' home. We stayed in touch via text until the morning of pickup. Roll's special Covid van arrived early, picked up my mother, and had her home ahead of schedule. This company is a godsend. My alternative to Roll would have been to rent a van, mask up, do a 2.5 hour drive with a Covid positive person in the car, then leave my own family for two weeks and go quarantine...somewhere. In short, a mess. Mike managed the whole process by text, and flat out saved us from a very difficult situation. I recommend Roll one thousand times over, and my only suggestion is that they should charge more money for this service.

This business is our go-to for my wheelchair bound mom's transport for medical appointments. They…read moreare punctual, friendly and flexible. Thank you!!

Mike and his company are reliable and do a great job. We got to my dad's appointment and back in no…read moretime. Thank you.

David was great, he transported my 95 year old, very frail and wheelchair bound mother to a church…read moreservice and family get-together. He was very gentle and patiently explained to her what he was doing as he used the wheelchair lift and secured her wheelchair in the van. He is a very careful and courteous driver and ensured her safety and comfort at all times during the trip. I truly appreciate David's professionalism, and his kind and patient demeanor. If you are in need of medical/wheelchair transport, I highly recommend DJM.

I highly recommend DJM Medical Transportation services. David communicates well on the phone and…read morein person. David is very friendly and was on time. His van is newer and clean. David even waited in the hospital parking lot until my mother's doctor's appointment was done so she didn't have to wait around. And, his fees are reasonable. What's not to like? Thx David and DJM.

I rarely post reviews, but I had the most wonderful experience with Kat and I wanted to pass along…read morethe info to anyone else this may be helpful for. Kat picked me up from my major elective surgery and took the absolute best care of me for five days. I was coming in from out of town and stayed at a facility nearby the surgery center that she recommended (Hideaway House in San Jose- it was perfect), where she stayed in another bedroom. She was phenomenal at making sure I was comfortable, fed healthy, fresh-prepared foods, and took all meds on time. She was reassuring and positive, a professional/expert on all medical elements of the surgery, and just so kind. Her rates were very reasonable, and I really feel it's the best money I've ever spent because those first few days set the tone for a really positive recovery. She kept in communication with my husband, who needed to be back home to take care of our young kids, and I didn't have to focus on anything except recovery. I highly, highly recommend Kat to anyone needing these type of services!

Kat is phenomenal! She was attentive, organized, anticipated my needs and was just an absolute…read moredelight. I couldn't have asked for better care. Highly recommend!

Wonderful service to transport my wife and I to a commencement ceremony in Sacramento. Noel was our…read moredriver and he is just perfect: on time, always courteous, and very safe driver. Drop off and pick up were both smooth and safe. My wife was also very safe on her wheelchair during travel.

They were great transporting my husband to an MRI. He's in a lot of pain due to bulging discs and…read morethey took great care to make sure he was comfortable and got us to the appointment on time. The ride home was equally smooth. I highly recommend them.

I needed a ride home from an Oakland medical appointment, but didn't want to ask friends or family…read moreto take time off of work. What to do? Call Adelia at Second Chances Medical Transportation. She set me up with a ride home at the appointed time--which I found out that morning was incorrect, that I'd actually need ride home two hours later than I had been told. No problem, I texted her and she had her driver, Antwan, waiting for me there in the van when I was finally all finished. He came in and got me, then took me straight home to my front door. (I tipped him well because of the wait.) Because I live within a mile of the medical facility, Adelia didn't charge mileage on top of the $40 fee. She sent me an invoice which I paid online. It couldn't have been easier. Thanks Adelia and Second Chances Medical Transportation!

I called SC Medical well before our need for transport of my husband who is bed/wheelchair bound,…read moreto a family event. I noted that I needed him to be carried part way to the transport vehicle and strapped into his wheelchair. They sent one person with no ability to strap him into his wheelchair so he was transported on a bench-really hard for a 91 year old with no musculature. I sent my own caretaker with the van. The caretaker got him into and out of the venue. Upon returning to our home (again on a bench), the driver dropped my husband out of his wheelchair onto our front steps and had to get the help of our caregiver to get him back into the wheelchair (my husband was exhausted and really scared) and into the house and back in bed. I needed 2 strong people, reliable wheelchair stability, and knowledge of how to safely transport him to and from the destination. I warn any prospective customer who has not previously contracted with SC Medical to find other resources.

I had to have the dreaded colonoscopy & needed a designated driver to take me home, assess me &…read morekeep an eye on me while the propofol wore off, (as I was just a little woozy, walking like a sailor after a weekend on furlough.). The driver took such good care of me. He was very kind, attentive to my needs & very caring. I definitely felt like I was in good hands. I can't recommend Priceless Transport Care highly enough!

They do their upmost best to accommodate you. Being a small business, they are top notch. Friendly…read moreand compassionate, the client is in the best of care. My first choice for wheelchair transportation.

My son was hit by a car as he was walking and now is quadrapalic. The last 2 years has been a…read morenightmare with transportation companies! We got a referral for one access and Raul & Erin were the the transporters that have showed up not just 1 time, a handful of times. Each time I go with my son to his appointments and Raul & Erin are on top of their responsibilities! I want to thank them for going above and beyond with making sure they load my son into the van correctly, they make sure they move him onto the gurney patiently and correctly., they always take their time and are always in good spirits. I would love for those 2 to be our always guys to help transport my son. THANK YOU RAUL & ERIN

I usually don't like to give one star reviews to businesses, but I had to share my terrible…read moreexperience with One Access. The driver himself was pleasant enough but the dispatch team was horrible in that they sent this driver all over the Bay Area instead of logistically concentrating him to the Peninsula. The patient had an appointment at San Bruno Kaiser at 10:45am so the pickup time was slated for 10:15am to accommodate the 14 minute ride time. Inexplicably, the ride didn't show up until 10:55am, even with repeated calls to One Access. The driver apologized for being late, blaming dispatch for sending him to Los Gatos for his prior patient ride. Worse yet, the driver had no partner, so loading a wheelchair patient solo took extra time. Unfortunately, we arrived for the patient's 10:45am appointment at 11:20am, leaving only about 15 to 20 minutes left for the actual therapy time. I asked the driver if he would just stay since we would be back out from the appointment in 20 minutes, and he just gave me the dispatch phone number to call when ready for pickup. Upon completion of the appointment at 11:40am, we come out and the driver is nowhere to be found. Calling the One Access dispatch to locate a ride, they tell us transport is behind schedule and would arrive at 12:15pm....not really acceptable making a wheelchair patient wait 35 minutes in inclement weather. Unfortunately, 12:15pm rolls around, then 12:30pm....no driver. So I call Once Access again and they said the driver is on his way and should be there in about 15 to 20 minutes. Finally, the van rolls around the corner at 12:50pm -- mind you, the patient has waited for over an hour at this point -- and to our astonishment, it is the same driver from the morning! Instead of assigning another driver, One Access overloaded this driver with multiple rides which has cascaded making other patients late. The driver informed me that after he dropped us off, dispatch assigned him 2 more rides up to San Francisco. It would have made more sense to have him just wait 20 minutes instead of making the patient wait over an hour -- unacceptable. One of the worst transports experiences ever, both to and from! Go with America West -- they are always on time, provide great patient transport experience, drive excellently, and usually have 2 people to assist with wheelchair patients.

Transport Care is my first and only choice for driving wheelchair-bound people to and from doctor…read moreand hospital visits. They have been a great support to me in getting my 90+ year-old mother to her medical appointments, even on short notice. They are prompt, courteous and professional, and I recommend them highly.

From the owner: Specializing in: - Ambulance Services…read more- Transportation Services