I filed a roof claim with State Farm a year ago. State Farm did not find the match for the shingles…read moreand sent me the letter that the new shingles will eventually fade away and will match the existing color. The existing shingles color are light gray and the shingle samples provided by State Farm for the repair are close to black color. Despite the manufacturer's emails stating that their shingles will not match in color over time, I ended up with patched roof with different colors. I reached out to Mark for help on a few occasions and he was included in all the emails with State Farm after we requested only written communication. Mark and his agency did not help us at all with this situation. I wish I could include the pictures, so you all could see how ridiculous this is. Keep away from State Farm and this agency!

What a great insurance agent! I'm constantly impressed by the attention to detail, follow through,…read moreand general customer service of Mark Krueger and his staff. If you are looking for car insurance, home insurance, life insurance, etc., I would highly recommend this office. It feels like a small town business where the employees actually like to do a great job and take care of you.

I have used Greg Hansford's services for 3 years now. Trust, me, he is in this for the client, and…read morehe will guide you in the right direction. Greg answers all questions with the utmost patience, and explains these complex Medicare plans in a way that you can actually understand them! I am so thankful to have him as my broker.

This office is incredible. They give the best rates and have the best customer service of any…read moreinsurance company I've ever worked with. If you're reading this I highly advise you to work with David and his team because you will not regret it. If I could give 6 stars I would. 100% recommended

I have been happy with Allstate, and Paul has been extremely helpful in managing my policies. Would…read moreabsolutely recommend!

I would in no way shape or form recommend Paul bertino to assist me w getting insurance.Paul and…read morehis employees have repeatedly gave me mid information in regards to my policy and would have lapsed my policy,gave me less insurance then needed and holds no accountability when issues arose and would not help me with the refund process when I decided not to go with him due to his dismissive and poor service.stay away from this agency

Guy Winters has been my Insurance agent for over a decade - all of it without any problems!!…read moreWhenever I called, no matter the problem, it was handled quickly, professionally and easily!! On the few occasions that I had a claim - again - quick, professional and easy!! Whenever a lack of coverage was noted, it was explained and rectified - there was never any pressure to "Up-sell" or to add unnecessary coverage. You just can't find agents like this anymore!! HIGHLY RECOMMENDED!!

Disappointed.... I have been with State farm since 1996. Was switched to this agent a few years…read morelater due to retirement of Mr. Anderson. Had Home, renters and auto insurance for a very long time. I go to purchase a new vehicle for myself. My rates go up. I call back ask if it includes all my discounts. answer was yes it does. I call a competitor and lets say I am no longer with State Farm. I call after hours and go to the main company agent. I explain that I am cancelling both policies. She informs me that she is going to take car of it and it is all handled. Then I call the following week to make sure my auto debit is removed. I am assured it is. I ask anything else I need to do. she states no. I just got a call today asking what policies I wanted to cancel. I am in shock. I then ask did my premium get taken out of my account. why yes it has. I called several times and left a message. Nope ya didn't my phone is on 24 hours a day because I have a disabled child living out of state on her own. I tell the assistant that the money was taken without my authorization. she starts to laugh at me. I am upset and I ask why things werent done. never an explanation. I called Corporate to get things cancelled. Oh by the way I changed my phone number with the agent back in 2009. the first number of contact was incorrect. Shame on them. Funny thing after so many years with the agent I didnt get a call from him asking why I was leaving until after the fact. I guess business is too good. Guy is a good guy. The girl that decided to laugh at me is horrendous.

James Henry is an insurance agent who truly cares. I'm not going to waste your time. I'll tell…read moreyou facts. This man always answers the phone. His prices cannot be beat, even by military exclusive companies like USAA. James Henry has been my insurance agent for 7 years and has become like a family member I never met. Jimmy was there when I was a single man barely scraping by with liability insurance. He was there when I bought my house. He gave advice when I was getting my finances together beforeI got married. He even once politely advised me not to put my girlfriend on my insurance policy before I married her. Jimmy has always been there for me. Once I left for a slightly cheaper price, Jimmy understood. It was disastrous and Jimmy was genuinely happy to serve when I came back embarrassed. This is a great guy and a better agent.

I'm thoroughly impressed with Niko Stoychev Life Insurance Company! He helped me find a policy that…read morefits my needs perfectly, and the application process was seamless. Highly recommend for his expertise, personalized service, and peace of mind he provides. Five stars isn't enough - he's the best in the business!

For years, this has been our family auto and home insurance. When I obtained my deivers license at…read moreage 16, I joined Don Stolper State Farm. When I purchased my condominium at age 23 years old, this became my condo insurance. This business has changed so much. They always went out of their way to help, to work with your needs. Now the business has no desire to keep long-time clients, this business does not have any care if they lose you as a customer. They remove discounts, and they raise your monthly bill without notice. Tom, one of their staff, seems to enjoy , without empathy, snarky mannerism, letting customers know their is nothing he can do, and he does not blame you for finding business elsewhere. Great job, Stolper State Farm! Keep up the good work! Hire more insensative employees like Tom, and your customers will leave in drolls!

A couple of years ago, my husband was hit by another driver pretty badly in a car accident…read more Fortunately my husband was fine, but the car was in pretty bad shape. It was the first time we had to deal with something like that and we didn't know what to do. You hear so many horror stories about insurance companies that I really worried we would be left feeling helpless and frustrated, unable to get the help that we've been paying for. But really, everything was handled incredibly smoothly and professionally. My husband had to talk to many different people, and they were all prompt, responsive, helpful, professional. Yeah I had pretty low expectations going into the process, but really, I don't see how they could have handled things any better than they did. I've also had very pleasant experiences over the years when I've had to call up to ask a question or get some sort of form. Always very quick to respond and very helpful.