I've gone here many times and will continue to go back. Very friendly, excellent service, quality…read morenails, very clean!! The owner is wonderful, made my young sisters first nail experience one they will never forget!!

i've gone here multiple times and they always do an amazing job and make a conversation so it's not…read moreso boring ,the one time i did go i was half way done and my nail tech toke a 30 minute smoke break or something outside with some of her friends but that was the only bad experience i've had there i love it

Short visit in the town and decided to book a medi session. The environment is really good and the…read moreinterior deco is beautiful. Front desk lady is so sweet, however The nail technician seems nervous. Overall a good experience. However, Probably will not go back for the next time.

I'm gutted. I hate to post this on social media but the disrespect that I have received from…read moreTranquility Spa is insane! I went in Thursday for a coppery vibe with a shadow root and this was the outcome. #1 I mentioned hair health is most important. They also had to cut off inches of my hair and send me home with hair masks because my hair was in such a compromised state. I sent them this message over the weekend and despite them reading it and posting their usual on social media, I gave them the benefit of the doubt for a response as it was the long weekend after all. Tuesday morning I called them around 10, the manager was to get back to me shortly, I waited another 4 hours and called back again, she was unprofessional and rude and just brushed me off and wanted me to wait until the next day. I wasn't happy with that. Originally I was just wanting a senior stylist to fix my hair and provide a refund. However, all my faith was lost. I said I just wanted my money back so I can go elsewhere. I indeed got a call back and was told to come pick up my refund. I went in, was not greeted, she said not one word to me, handed the envelope and went on with her day, did not even apologize or want to take two minutes to look at my hair! Horrible customer service and lack of care. They were my go to for all services, I cannot believe the lack of care and compassion!

I have always had a good experience here except at Christmas and yesterday…read more There is one girl (she said her name is mini) that is so rude it's the second time she has treated me this way. Took me a hour and 45 minutes for a french fill. There were see through lines in the white and when I asked her to fix it for me she was beyond ignorant. I asked why she was treating me this way and she said I started it. She refused to give me her name at first and I don't even think she gave me her correct name. Not good customer service only from this girl. The rest are amazing.

Worst manicure of my life-very unsanitary, I wouldn't even consider it a real "manicure". Cuticles…read moreweren't done, nail polish was sloppily applied. Not from North Bay so maybe this is the norm here but Im sure I could've done a better job myself. Save yourself the money and go somewhere else. Wish I could've given it zero stars