My experience with MK Consignments was not a pleasant experience and I would like to share my experience for others for review as MK Consigment sold my merchandise for well below the price we discussed at the contract signing.
Myself and MK Consignments agreed to sell my furniture for a little under $700 and after my merchandise sold in 3+ weeks I was given a check for $150 and some change on my furniture that had supposedly sold for over $400. I questioned whom I believe was the owner on why it was sold for a price that we did not agree upon and his response was his job is to be in the business of moving merchandise and per the contract he can sell the merchandise for any price he feels necessary.
The MK contract in my opinion contradicts itself as it states the predetermined agreed upon price will drop at predetermined values at specific timeframes, i.e. 15% after 30 days (which makes sense), but there is also another caveat that I didn't catch that states verbatim , " MK reserves the right to determine the actual selling price of all items. If, at any time, we feel we need to adjust the price of your merchandise, you may or may not be consulted prior to the adjustment."
So essentially MK Consignments can sell your items for whatever price they want to sell it for regardless of how much you mutually agreed upon. In my opinion, even though contractually it may be legal (although I question the legality of a contract that is one-sided) that it is not very ethical and exhibits bad business practices in my opinion.
When I expressed my dissatisfaction to again whom I believe was the owner his response was he can sell it for whatever he feels necessary in order to move the merchandise. He told me "it is what it is" and just kept pointing to his contract statement that I mentioned previously that says he can sell it for whatever he wants to sell it for. My argument was this was not disclosed when I agreed to the contract, only potentially dropping the price if it didn't sell in the predetermined timeframes was discussed. Yes it is in the contract stating he can sell my belongings at any price that he wants but if your going to operate your business that way one should preface the customer to those tactics so they are aware that you can sell their stuff for any price rather than hiding a statement in fine print allowing you to do so.
As I was leaving the store he stopped and said , " Hey have a Merry Christmas." It was a very unnecessary comment and I told him I would definitely not be sending any business his way and I would share my experience with my friends and family and suggest they take their business elsewhere. After that the gentleman, again whom I presume was the owner, followed me outside to my car and threatened to cancel the small monetary check that he did give me. So essentially my merchandise was sold for a price that I didn't agree to sell it for, and when I expressed my dissatisfaction I get threatened to have the check of what little money I did get for my furniture canceled. So I was basically being told that your merchandise was sold for whatever price MK Consignment felt was necessary to get it out of the store and maybe you won't even get paid for your portion since I disagreed with the way they handled my merchandise. It was an unbelievable experience.
In any case, I wanted to make any consumer aware of my experience if they are considering selling any of their belongings on consignment. Please read your contract and ask the appropriate questions no matter where you sell your merchandise. read more
