Only rated 1 star because you have too! I would give negative stars if would let you…read more Price gouging , way over priced. Very poor customer service. They so need a home Depot In Monahans and this place would go belly up. I'll drive to Odessa just for a bolt before shopping here. The manager ( little short girl) is very rude and the owner could care less.

Very good people. Well stocked hometown hardware store. Yes the prices may be a little higher than…read moreat the big blue store but I'm willing to pay more to be able to have a nice hardware store right here in Monahans instead of spending over an hour in my pickup running to Odessa. The people at Ace are even open on Sunday for us.

As a Canadian I used to buy from Home and Ranch Suppy a lot for our business in Monahans.I have…read morerecently sold the business. My experience at the store has been very good. Thanks to all the people who work there and to the previous owner who has also just sold. Thanks to all.

I like the idea of having a third hardware store in Monahans, however, I do not like shopping here…read more Every time I go in this place, I am bird dogged. Ladies watching my every move. Like they are expecting me to steal something. Standing at the end of the isle, arms folded and watching my every move. I will no longer give them my business.

This place is GREAT! I could not be more pleased with my experience here. I was looking for some…read moreu-bolts and basic parts to do some modifications on my Jeep while on a job near Jal and I came across this store. The owner was extremely friendly and helpful. I couldn't find what I needed at first so the owner took me to a storage container out back and let me rummage through parts and take them out to my Jeep to make sure they fit until I found what I needed. I went back several times and he helped me find exactly what I needed each time. He even threw in a few free nuts and bolts after I spent so much time gathering parts. I've been in a LOT of hardware stores around the country and I have to say this was the best hardware store experience I've ever had. He even told me I could call him on Sunday if I need a part,!and he would come open up the store for me. Bravo CK! I will return for sure when I'm in the area.

Carlos carried everything to my car and was very helpful and courteous. Thank you Carlos!read more

1-Star Review for Lowe's in Odessa, TX…read more If I could give zero stars, I would. I walked into this Lowe's expecting decent customer service, but instead, I got an employee who clearly had no interest in helping customers. From the moment I asked a question, she dismissed me, cutting me off and assuming she knew what I needed--without even listening. When I tried to clarify, she just kept saying, "Whatever," with an attitude that made it clear she had no concern for actually assisting me. It got worse when I asked about my membership. Instead of taking a moment to understand what I was asking, she made an assumption, completely ignoring my actual question. When I told her she needed to get a clear understanding before responding, she rolled her eyes and, again, said, "Whatever." At that point, I had enough--I turned around and walked out. Lowe's in Odessa might have quality products, but if you're looking for quality customer service, do NOT come here. If you enjoy being ignored, dismissed, and treated like an inconvenience, then by all means, waste your time. Otherwise, take your business elsewhere to a store that actually respects its customers.

I order something online for curbside pickup. After 2 days of not hearing anything I was irked and…read morecalled to check on my order. The general manager, Daphne (I hope I'm spelling her name right), took my call and worked so hard to a) find out what happened, and b) get my order ready ASAP. She made multiple calls to people in their online department each time calling me back to let me know what was going on. Long story short instead of being angry I felt like I got great customer service and the products I needed.

This place is absolutely wonderful. Every year, we go into Lowes to buy our Christmas tree, but…read morethis year we were driving by Ace and saw that they already had some out (Lowes doesn't get theirs in until after Thanksgiving). We stopped to look at them, and could not believe how much fuller, and more beautiful they were. The girl that was helping us was genuinely nice (I wish I could remember her name, maybe Emily?). We bought a gorgeous, full tree and the price was about the same as Lowes but the Ace tree was bigger, and the quality of tree was so much better! A guy came out with a chainsaw, trimmed the trunk and helped us load it in the car, and was happy to do it. It was so refreshing to shop at a place that was so friendly and helpful. Lowes is ok, I go there often, but the employees are super overworked and checkout takes forever. Ace was fast and fun to shop at, and the employees are so nice they feel like you are shopping with friends! Need more places like this here.

Wanted to write a review about this Ace Hardware to say how pleased I am with the service. I was…read morelooking for a short list of items for the job and I came across no fewer than four very friendly, knowledgeable and hospitable employees, the most memorable of whom is George the shift leader. First time in this store but felt right at home. Every item and all the assistance i needed was there. Thanks so much Midlake Ace Hardware !

Definitely the best hardware store in midland. I needed a window AC in September - everywhere else…read more(Lowe's, Home Depot, Walmart, etc) had put their stock away, but Ace went to the back to get me one. I needed an obscure part for my sink, the lady at Ace stuck with me for quite a few minutes until we found a solution. I have never had anything from Lowe's or Home Depot that I couldn't get at Ace with helpful people always there. For my first few years in Midland, I never went to Ace, but now havIng experienced it, I won't go anywhere else.

Probably only one of two hardware stores in this crappie, dilapidated town. I got some really good…read morehelp here in getting some fittings for a project that I did not think they would have. The other gentleman was very very helpful. This building is connected to other stores so it's kind of like a mini strip.

Wonderful little gem, off the main road part of Old Fort Stockton. Great prices, good selection for…read moreyour Christmas needs in a small town. Great service too, would recommend it to any one passing through town that needs Holiday decor and ornaments.

From the owner: Your local True Value Hardware store offers the tools, products, and expert advice for all of your…read moreproject needs. Find the right products to help you complete your weekend projects.

good service but the bullshit ass prices are ridiculous. 7$ oreillys.. 18$ there I bought…read moreeverything I needed plus two more off Amazon for 34$. would of been 68$ there and less by two parts

Good store with tons of choices. Guy at the Counter acted like he didn't really wanna be there but…read morehey, it's Kermit, who does want to be here? Great selection. Give them a shot.