4/22/26 Unfortunately, our beloved pet has passed away. We believe the decision to defer preventive…read moretreatment played a critical role in this tragic outcome. We are sharing this experience so other families understand the importance of proactive, early discussion of preventive options when GDV risk is present. 4/21/26 I am writing this with a heavy heart to provide a factual account of our recent experience at Stewart's Animal Hospital. My hope is that this honesty helps the clinic improve and assists other families in their decision-making. Over the last 18 months, we noticed a shift in the clinic's atmosphere. The front staff often appeared burdened by inquiries, and we faced significant challenges regarding insurance claims that were only resolved after repeated follow-ups. More concerningly, we experienced two instances where medical advocacy was required on our part. First, during a urinary emergency, I had to request the appropriate medication myself after the focus remained on a secondary muscle strain. Most recently, following an ER visit for bloat, we requested the preventative surgery recommended by specialists. We were advised by Dr. Stewart to 'wait and see.' Unfortunately, this led to a catastrophic 360-degree stomach torsion. Our pet is now fighting for his life with aspiration pneumonia and a 60% survival rate. When I spoke with Dr. Stewart, she apologized for not being more aggressive, though there was a misunderstanding regarding whether the procedure had been offered (it had not). I take my own share of responsibility for not seeking a second opinion, but I feel it is my duty to share that the conservative approach taken here resulted in a preventable life-threatening emergency. We bear no ill will, but we believe transparency is necessary for the wellbeing of other animals in our community.

Called to bring my dog in with a split bloody toenail they said bring him in and they would fit him…read morein we sat there an hour and a half waiting. yes, I realized we had to wait but no one came in that time, so we left. Very disappointed and I'm trying to get my dog taken elsewhere

The dog park is pretty small but I have not seen it get overcrowded. Saturday morning music is nice…read moreand the staff is welcoming with an appetizing menu.

Ouch. So expensive... every single thing in this store is up priced 1000% so expensive.. $50 on a…read moretiny bag of treats for my Great Pyrenees. Go to any other store it'll be way way less expensive.. and if you want it dirt cheap go to Amazon or Walmart. Same EXACT stuff except the homemade cookies for dogs.. Outrageous!!!! I have 5 dogs. I would have spent $500 on treats that I could get for $50 for $500 I could feed them filet mignon and Dom Perignon.. And be happy knowing their eating well and I'm now drunk ..

I just got off the phone with this "regular vet" that has treated this animal for over 3 years…read more "Bentley", our Papyon was hit by a car. He is in immense pain and will likely need to be put down. But Burnsville Vet cant be bothered. We are driving Bentley for over an hour, while he is in pain, to see an emergancy vet. Thanks Burnsville, for neglect and trauma.

We've been taking our dogs to here for 5 years. Excellent pet care and client service. The staff…read moreis very professional and friendly.

We had to drive 50 min. with our senior kitty to the clinic. I will say that calling ahead most…read morelikely afforded us better service. Sadly he passed in my arms at the door. A clinic worker held the door open for us, kitty was taken back immediately. The vet, the assistant and the receptionist were all caring and compassionate. We were only charged for the "paw prints" that they performed for us. We could not have asked for better service.

3rd visit and absolutely an overpriced wallet nightmare killer experience scam that no one even at…read morea funeral home should experience. Look I am not against vet clinics but this place will rape your budget and invite you to return free for up to 48 hours before they tape you again. Steer clear of this establishment that is only out to have you waiting for hours and talk you into extra fees that aren't necessary. My reviews have proven that all 3 times we were gouged rediculous fees. I would recommend that anyone even with a dead animal to visit another vet before going here.

They are awesome! We cannot thank them enough our girl has been going to them since she was 10…read moreweeks old they all know her by name and absolutely love her! They handle her goofy outbursts with smiles and treats and have always been there when we needed them including yesterday when our girl required emergency surgery to repair a puncture wound from a stick. She injured herself 9/10/26 at 7pm. The first place we took her quoted 1,000 and wanted to rush the surgery to have it done by 10pm .. we told them no and took her home we brought her to Animal hospital at 7:30am 9/12/26. They immediately took her in and made a plan they decided to keep her the entire day so her procedure could be done in a non rushed manner. They did a wonderful job and called us as soon as they were ready to bring her out of anesthesia the entire visit surgery stay and meds was $340

There really aren't many options in the area…read more The quality of care is acceptable, but not exceptional. The organization leaves a bit to be desired. The place is LOUD. There are add on fees for everything. The logo looks like a 3 leg dog with the cat's head in its mouth ().

We switched to this veterinary practice about six months ago after a disappointing experience with…read moreour longtime vet, and the difference has been incredible. Dr. Nicole and the entire staff are so kind, attentive, and genuinely caring. Our three dogs, Squirt, Diesel, and Scout, are treated like family every time we come in. The clinic has such a calm, welcoming atmosphere--it puts both pets and owners at ease. We finally feel confident and comfortable knowing our dogs are in the best possible hands. A huge thank you to Abby for thoroughly explaining all of Scout's post-op needs and especially for loving on her all day! We're so grateful to have found this amazing practice. Highly recommend to anyone looking for compassionate, top-notch veterinary care!

We love BRAH! Our vet is Dr. Nicole Allison, and we have loved her so far. She is so kind, so…read moreenthusiastic about her work, and always makes time for the questions! We have a new puppy and have been around 3 times so far. We also have an adult male dog, and a cat that we are looking forward to bringing for their annuals when it's time. Out of the 3 times we've been so far, 2 of the times they've been 20-30 mins behind schedule. However, all times we've been it's around 4pm on a Friday so it makes sense why they'd be behind. Great front desk ladies, whom are always so welcoming and friendly!!! So happy we found our new vet in our new city!!!

Thank you, to Dr. Laura Pearson she was such a blessing being there for my sweet Isabelle. My sweet…read morelittle girl was my best friend for 9 short years. Dr. Laura was so caring during this very difficult time for me.

We had to say until we meet again to our dog Marley on April 30, 2026. The lady that helped me over…read morethe phone was so very nice and helpful. I cannot express the amount of gratitude we have for Dr. Laura. She has this peace and compassion about her that is just what you need during a difficult time. She was so calm and explained everything to us so we'd know what to expect. She treated Marley with the upmost compassion and respect. She even went above and beyond and made a print in clay of his paw. Thank you so very much to everyone with Caring Concepts for all their help and their services.

Disappointed with canine teeth cleaning, my dog went in for a routine cleaning and still vomiting…read morethree days later from the anesthesia. It was not well explained nor did the vet call me directly to see what was going on

You will not find more loving and caring professionals in the Tri-Cities area. They saved my pets…read morelife! both of his back legs looked like they had been put in a garbage disposal. He was running a high fever and was in critical condition. They saved his life. He has a long way to go, but knowing that he's in their care, I know he will make it. Our family cannot thank them enough. I would highly recommend using their service.

ANRVA has been my veterinary doctors since 2009. They have always been helpful, compassionate and…read morehonest with me. I have seen Dr. Kreis several times and I really like her! She even sent me a card and flowers when I advised them that my chihuahua, Charlie passed away! I would recommend this practice to anyone. They are all great!

I was a first time customer today they treated me and my dog very well. Great service couldn't ask…read morefor a better first time experience with my pup.