This Animal hospital is very professional and goes the extra mile in caring for the animals they…read moretreat. We needed after hours emergency care for our cat and called our vet who recommended care that was over an hour from my home. Dr Stewart's message asked that we leave a message on her emergency contact number and if we didn't hear back from her in 20 to 30 minutes then we should call the facility that was over an hour away. She called me back and we got treatment for my cat who was dying. It's now 2 weeks after that night and not only did she save my Sammy but asked me to call back with regular updates to monitor his progress and tweak his meds as needed. We asked up front, how much the treatment would cost were provided with that information as well as information on a no interest credit card that is available for human and pet care services. We were able to cover cost ourselves but my point is this, we asked and were provided with choices, received excellent care in an emergency even though I had never taken my animals to her before. I definitely will be using this vet for all my future needs.

Called to bring my dog in with a split bloody toenail they said bring him in and they would fit him…read morein we sat there an hour and a half waiting. yes, I realized we had to wait but no one came in that time, so we left. Very disappointed and I'm trying to get my dog taken elsewhere

The dog park is pretty small but I have not seen it get overcrowded. Saturday morning music is nice…read moreand the staff is welcoming with an appetizing menu.

Ouch. So expensive... every single thing in this store is up priced 1000% so expensive.. $50 on a…read moretiny bag of treats for my Great Pyrenees. Go to any other store it'll be way way less expensive.. and if you want it dirt cheap go to Amazon or Walmart. Same EXACT stuff except the homemade cookies for dogs.. Outrageous!!!! I have 5 dogs. I would have spent $500 on treats that I could get for $50 for $500 I could feed them filet mignon and Dom Perignon.. And be happy knowing their eating well and I'm now drunk ..

I just got off the phone with this "regular vet" that has treated this animal for over 3 years…read more "Bentley", our Papyon was hit by a car. He is in immense pain and will likely need to be put down. But Burnsville Vet cant be bothered. We are driving Bentley for over an hour, while he is in pain, to see an emergancy vet. Thanks Burnsville, for neglect and trauma.

We've been taking our dogs to here for 5 years. Excellent pet care and client service. The staff…read moreis very professional and friendly.

5 hours! They needed the office visit fee($155)up front before we did anything. They wanted to…read moretriage our pet immediately. Silly us thinking we would see anyone in the first 3-1/2 hrs. they wanted to give her a shot for pain so they could examine her($44) We were okay with that. Said she needed X-rays. They did 2 views($255!)we chose to have her put to sleep ($184)Our total bill was $638 Vet could not tell us what was really wrong, but that she probably would not recover from it. Will not make this mistake again I gave 1star because the receptionist was pleasant.

The price is sky high. Felt ripped off 2 times now. But what other choice do I have. Just can't…read morebelieve how much costs are now for simple situations.

I rarely leave reviews, but I am compelled to share our experience with Animal Hospital of Marion…read more I cannot say enough about Dr. John, his wife, and their incredible team. They turned one of the most heartbreaking weeks of my life into a story of hope and healing. Our 12-year-old Miniature Schnauzer, Cooper, is my "soul dog"--his companionship is what got me through the loss of my mother in 2016. Last Monday, he became violently ill. Because Miniature Schnauzers are predisposed to pancreatitis, we were on high alert. I had him at his regular vet in Morganton by 9:00 AM. While waiting for blood work, Cooper began bleeding profusely from his rectum. I ran through the hallway with him, covered in blood, begging for help. Shockingly, in that emergency, this office--a vet we had visited 10+ times and who had performed two prior surgeries on Cooper--required a second, hefty payment up front before they would even touch him. To watch my dog hemorrhaging and have it insinuated they wouldn't help until I paid again was traumatizing. He was diagnosed with HGE (Hemorrhagic Gastroenteritis). After three days of treatment, the vet suddenly mentioned euthanasia on Thursday because Cooper wasn't "bouncing back" fast enough. Worse, they closed at noon on Thursday for the MLK holiday weekend and wouldn't reopen until Tuesday. The thought of Cooper going four days without a vet made my anxiety skyrocket. I wasn't ready to give up. I called Animal Hospital of Marion because of their wonderful reputation. They squeezed us in Friday, and everything changed. Unlike our previous experience, there was no discussion of payment before they helped my boy. Their priority was his life, not my wallet. Dr. John's persistence is the reason Cooper is alive. He recommended an ultrasound, and though upset stomachs are full of gas that can block imaging, Dr. John refused to stop. He took multiple images from different angles until he found the real trigger: a mass on Cooper's spleen. The compassion here is unmatched; the office manager even hugged and prayed with us. Dr. John and his wife own this practice, and they pour their hearts into it. His wife even came in on her day off Saturday to help him perform the surgery (splenectomy). Dr. John was honest, explaining that if the mass is Splenic Hemangiosarcoma (HSA)--an aggressive "ticking time bomb" cancer--we may only have about six months left with him. But he gave us a choice and the truth. He even called me personally today (Sunday) to tell me Cooper was alert and had finally eaten! They aren't even "open" on Sundays, yet he took the time to check on my boy. They kept Cooper Friday, Saturday, and Sunday (tonight) nights to ensure he was fully stabilized and safe under their watch. They have been so incredibly accommodating that they even told us he was welcome to 'hang out' with them Monday morning if we had things we needed to take care of. It is rare to find a team that treats your pet like their own guest rather than just a patient. Despite the holiday and weekend timing, we found them to be incredibly affordable. I live 45 minutes away, but I would drive 4+ hours for this level of care. We are at peace knowing Dr. John did everything humanly possible for Cooper--no matter the outcome. My boys will never go anywhere else! Words will never express our gratitude.

There really aren't many options in the area…read more The quality of care is acceptable, but not exceptional. The organization leaves a bit to be desired. The place is LOUD. There are add on fees for everything. The logo looks like a 3 leg dog with the cat's head in its mouth ().

We switched to this veterinary practice about six months ago after a disappointing experience with…read moreour longtime vet, and the difference has been incredible. Dr. Nicole and the entire staff are so kind, attentive, and genuinely caring. Our three dogs, Squirt, Diesel, and Scout, are treated like family every time we come in. The clinic has such a calm, welcoming atmosphere--it puts both pets and owners at ease. We finally feel confident and comfortable knowing our dogs are in the best possible hands. A huge thank you to Abby for thoroughly explaining all of Scout's post-op needs and especially for loving on her all day! We're so grateful to have found this amazing practice. Highly recommend to anyone looking for compassionate, top-notch veterinary care!

We love BRAH! Our vet is Dr. Nicole Allison, and we have loved her so far. She is so kind, so…read moreenthusiastic about her work, and always makes time for the questions! We have a new puppy and have been around 3 times so far. We also have an adult male dog, and a cat that we are looking forward to bringing for their annuals when it's time. Out of the 3 times we've been so far, 2 of the times they've been 20-30 mins behind schedule. However, all times we've been it's around 4pm on a Friday so it makes sense why they'd be behind. Great front desk ladies, whom are always so welcoming and friendly!!! So happy we found our new vet in our new city!!!

We have had you Come 4 times now and each time I could see how much you cared. We really would not…read moreknow what to do without you.

We had to say until we meet again to our dog Marley on April 30, 2026. The lady that helped me over…read morethe phone was so very nice and helpful. I cannot express the amount of gratitude we have for Dr. Laura. She has this peace and compassion about her that is just what you need during a difficult time. She was so calm and explained everything to us so we'd know what to expect. She treated Marley with the upmost compassion and respect. She even went above and beyond and made a print in clay of his paw. Thank you so very much to everyone with Caring Concepts for all their help and their services.

You will not find more loving and caring professionals in the Tri-Cities area. They saved my pets…read morelife! both of his back legs looked like they had been put in a garbage disposal. He was running a high fever and was in critical condition. They saved his life. He has a long way to go, but knowing that he's in their care, I know he will make it. Our family cannot thank them enough. I would highly recommend using their service.

This is a stellar vet practice. Very compassionate care, very straightforward. No surprises. No…read morewaiting for hours. My big buff tabby, Toby, had a tumor on the back of his ear + a bad tooth, and Dr. Still took care of both at a very reasonable cost. I've read horror stories about other "big" veterinary practices in town, some don't have appointments available at all. Believe me, don't even bother with the others. Start here.

I have been to App New River Vet several times (about 6, maybe?) in the past 3 years to take my…read moredog, Junior, an 11 year old English Springer Spaniel, for appointments. I never considered this his primary vet as he as one in our hometown of Charleston, SC, that he has attended since I first took him home and who he usually sees for yearly check-in appointments, given that I visit often as my parents, other family, and friends still live there. That said, I have taken Junior to ANRV several times when I've had more urgent concerns regarding his health, such as allergies and hotspots and others. I have seen mostly all practitioners, Drs. Koh, Mervin, and McAdams, throughout my time here. I've had varying experiences. At times, I've noticed that interpersonal communications could be improved, but nothing bad enough to report or really even write a Yelp review about. (Once, I did cry after I left, because a provider said, "Aww, he's getting old. You know what that means, right?" sort of alluding to him being old and dying relatively soon, and, of course, I am super sensitive about my companion). Other times, I've questioned some of the procedures they've encouraged, wondering whether they are absolutely necessary or if they are just trying to gather more money. Overall, however, I have been satisfied and pleased with all of my visits. I wanted to write specifically about my experience today. I have been worried about my dog's labored breathing and finally called this morning to ask whether I could schedule an appointment for him to be seen. The receptionist noticed the concern in my voice, and urged me to come in right away to be squeezed in to be seen. Upon entering the facility, I immediately cried out of concern for my dog (note: this is not a common occurrence for me), and the two women in the front office were kind to comfort me. When I was taken back into the room, our vet tech was very kind with Junior, listening to my concerns, and gathering his vitals. Dr. McAdams himself was exceptionally receptive, effective, and quickly reassured me that everything was okay, providing me several options for treatment and allowing me to make an informed choice. When checking out and paying, the receptionist heard me discuss with my friend (who kindly came to visit us) that I was unclear whether my dog's ear was infected or not, and she quickly went to find the vet tech so she could clarify the diagnosis. Most importantly to me,the receptionist looked me in the eye and genuinely reassured me not to feel embarrassed or like I am "putting anyone out" for my questions and concerns about my pet. This was exceptionally kind and meaningful to me, and I sincerely left this afternoon feeling that everyone on staff cared about me and my dog. I appreciate everyone's help today and throughout my time in Boone, as they have accommodated my random, rather hectic and panicked phone calls and impromptu visits concerning my dog. If you have a pet in Boone, I would definitely consider coming here. Note, too, that one some days they are open late (until 8:00 pm) and even on some Saturdays. I would recommend meeting with Dr. McAdams as he is direct, no BS, and to-the-point, though all the providers have been kind and helpful, as well. Thanks, App New River!

ANRVA has been my veterinary doctors since 2009. They have always been helpful, compassionate and…read morehonest with me. I have seen Dr. Kreis several times and I really like her! She even sent me a card and flowers when I advised them that my chihuahua, Charlie passed away! I would recommend this practice to anyone. They are all great!