I visited The Botanist, earlier this year, and have noticed a huge decline in their huge standards,…read morein terms of taste and safety. I've always noticed the standards at The Botanist on Deansgate in terms of food quality and service to be much lesser than their other locations, but it seems to have continued its period of decline.
On a recent visit, I ordered the Hanging Kebab with Chicken and Chorizo, and I ended up having to send the food back, this is because the food arrived lukewarm, and after cutting into the chicken, I realised it was pink. I originally thought it could have been from the chorizo on the kebab, but I just felt rather uneasy, after cutting into it further, and it was obviously raw.
After bringing this to the attention of the team, they dealt with it promptly, and sent a manager over and promised to have a new meal on the go, ready in a couple of minutes, I thought that was the end of it, but sadly the chicken came out pink a second time again, while the food was hot, it seems they have the inability to cook the hanging kebabs all the way through. The chorizo was also rock solid on the second portion, and cooked poorly.
I was disappointed that neither the manager nor the service team returned to my table to check everything was okay with the dish, knowing I had experienced issues previously.
The prices seem also slightly high for glorified bar food, especially after the discontinuation of their loyalty scheme.
2* - The cocktails and alcoholic drinks section are cool, I wouldn't visit for anything other than drinks in the future.