I take new chances on hairstylists every time I move to a new state, which is ever other year. I am…read moreso happy I found this average salon! Kristin fixes my cut and color perfectly every time. My balayage inverted bob is always on point. I highly recommends his salon!

Great place for a hair cut or anything pertaining to hair.. tanning booths.. very nice owner an her…read moreother hair stylists are nice also. Great atmosphere.

A year ago, one of your stylists did my perm, so I decided to get it done there again, even though…read morethe stylist was no longer there and another stylist was assigned to me. Today I was refused service 6/19/24 at 4:30pm, even though I waited days for the appointment, explained my situation by phone and the stylist let me sit past my appointment time before she even brought me back. I was shocked that she was so nasty to me before I could hardly get a word out. She claimed that the perm wouldn't take, but my hair was in the exact same condition last year when the other stylist successfully permed my hair. In fact, I have been getting perms for decades with varying degrees of organic henna remaining in my hair, and never had a problem. She was so loud and obnoxious, that everyone in the salon was watching. I had no choice but to leave, since no one would help me, and the humiliation was so great that I was in tears to be put on display like that! I felt like I committed a crime!

Sade is great very meticulous and knowledgeable. Very nice willing to work with schedules.read more

If I could give zero stars, I would. I have highlighted hair, came in asking to go lighter and of…read morecourse cover roots/gray After almost four hours I was darker and just as gray as when I walked in. Stylist had NO idea what she was doing. Very disappointed and complete waste of time. And yes, this is AFTER pic!!! Beware for Color!!

Highly recommend. Very professional. Very knowledgeable. Comfortable atmosphere. Enjoyed my…read moretime with Tina as she gave me permanent eyeliner.

Best nail/hair/beauty treatment salon by far in the area. Actually, they do about everything you…read moreneed from Permanent make-up to nails & anything in between.

I recently moved to Radford after living in Charlotte for 12 years. A new town and time to move on…read moreto a new salon - which I was anxious about. The Hair Loft met and exceeded my expectations! The atmosphere was upscale and professional - the vibe I was used to in Charlotte. And Alysha brought my blonde back to life! Honestly, she did the best color I've ever had. Plus the pricing for a cut and color was very affordable. The entire experience was AMAZING! The Hair Loft is now my new "home" salon!

I have never been to a salon where the stylist wouldn't even TOUCH my hair. Alysha (the owner)…read morerefused to color my hair because I was new. I understand that there is some breakage when bleaching hair. I also understand that the process I wanted done would have been multiple steps and multiple appointments. She wouldn't even consider it. After she was too scared to lighten my hair ,I suggested she go darker and she refused that as well. I simply needed a change. I waited SIX months to sit in her chair. It sounds to me like she could use some more training. I waited to post a review to make sure that it was warranted. The fact that I'm still upset about it tells me it needed to be written. People look forward to their hair appointments. We pay A LOT of money for the time in the chair and the end result. Had she taken the time to listen to me, she would have realized I wasn't looking for perfection. Honestly its more about the "me" time and the experience of having my hair done than what the specific color(s) turn out to be. It's just hair to me. I even told her that. I'm constantly doing something new to mine. Point to this review: If you're looking for a new stylist, she's not your girl. I cannot speak to what the other two stylists do there. Being overly worried about your reputation can backfire. Give the customer what they ask for. *The photo is my hair in it's current condition. Still haven't had it done.

Mohammed is running a great store! Both my husband and I needed cuts, so we called and got in…read morepretty quickly. The staff are good at their jobs and the banter with customers is exactly the right tone. I definitely recommend them.

I went into this salon with the intention of getting some dark brown on top and a few lower…read moreombre/balayage pieces of blonde on the lower 1/4 part of my mid back length hair. My hair color was a light brown with golden/red undertones. I had spoken with my sister who is a cosmetologist as well as two other friends who work at hair salons and they all told me that what I wanted would be easy to have done and not be that expensive. I went into InStyle for the first time for my appointment with Jesse. I let her know what I wanted thinking there would be no issue and she immediately took on a very argumentative tone with me regardless of the polite tone that I speak to everyone in. She has no respect for her clients or their wishes whatsoever. I ended up getting a drab basic dark brown all-over color which costed my $125. Back in Jan. I had the same exact service done, an all-over color and cut, at Younique (which I suggest you go to instead) and it was only $95 and the service was infinitely better. I don't enjoy being yelled at by someone who I am paying - she honestly created a scene. I wish I had the guts to grab my bag and walk out the door the first time she started raising her voice and and talking to me so fast and aggressive. Also, I asked for an inch or two off my ends and she only dusted them with a minimal trim. I have never had this problem anywhere as most stylists cut off too much but I barely felt or saw the scissors touch my hair. She said this was because my hair was healthy, however part of her reasoning in not wanting to do the blonde pieces was that it would leave my hair damaged. I told her I had tried blondes in my hair before and it took the process well but she likely wasn't listening to me. Unbelievable. The other ladies that work there seemed like they would have given me equally unsatisfying service. This is honestly a horrible salon. The pictures on Google make it look ritzy and inviting but it is absolute trash I tell you.

Yes I recommend Hair Experts. Very convenient to town of Christiansburg. Debbie Pendleton is great…read morevery knowledgeable in hair cutting and color and any needs u may have. Excellent job thank u Debbie

One of the ladies here cut my hair once the way she wanted to instead of the way I asked her to cut…read moreit. All the others who have cut my hair have done a great job. I've even gone over to the part where they do spa work. Great employees and a great deal on haircuts.