I have mixed feelings about this hotel. I stayed for a week for a conference…read more The GOOD: The pool is AMAZING. The best view from a pool I've ever had. Just stunning. The beach is equally amazing!! Right across the street, with some chairs just for hotel guests. The free breakfast was the best I've ever had at a hotel. Just lots of yummy food. The BAD: My hotel room was so HOT. I complained about it and they fixed it slightly, but most of the time it was unbearable. One night I couldn't sleep it was so hot. Some of my coworkers didn't have issues so it might have been just my room. I got charged for minibar items I didn't eat and had to get them removed from my bill. The location is great if you want to hanglide or just sit at the pool or the beach. But it takes forever to get to pretty much anywhere else in Rio. Even just eating dinner in Ipanema took a 30-45 minute drive. There are not really any restaurants nearby except at the mall. It was fine for the week (LOVED the pool and the breakfast) but next time I think I'll stay in Ipanema or Copacabana to be in a more central location.

This hotel was amazing from start to finish. The checkin was easy and the staff was polite and…read morefriendly. We were greated by Salvitti the front desk clerk. He was so kind and helpful. He told us right away where to find any and everything that we would need. We went out the first night in RIO and the hotel was great and arranging transportation and offering suggestions on where to go. I love this place it was a little ways from Cococabana but when you factor in the great service it was we worth it.

If you're traveling to Rio, Copacabana Palace is the place to stay. The service, amenities, and…read moresmall touches all add up to a restful and restorative stay. The resort has something for families, singles, events, conferences, couples and more. Located directly on the beach there is no where better to stay. We booked with Chase Sapphire Reserve and had quite a good amount of specials. A resort credit, an upgrade, late checkout, and free breakfast. The suite had beautiful high ceilings, spacious bathroom and living room, and we were met with a bottle of champagne upon our arrival. Concierge and hotel staff took care of everything for us from restaurant bookings to attractions to attraction and spa bookings. I can't say enough about the friendly and helpful nature of everyone we encountered. We enjoyed breakfast each morning with a beautiful buffet of fruits, pastries, meats, cheeses, fresh fruit juices, eggs, sausage, and more. We also could order off the menu for specific items. Coffee, sparkling wine, and juices included. The pool was the perfect temperature(its temperature controlled), and well attended with bathrooms right there. Outside on the beach the hotel has its own tent, chairs, and towels. Complimentary beach bag and flip flops upon your arrival. Turndown included fresh water and treats, and I loved the scents of all their products. Great restaurants on site as well as nearby.

This is what you call an EXPERIENCE. My stay at the copacabana palace changed my life and I will…read morenever again settle for anything else. The vibe is pretty old school, but the staff are all pretty young, so they really make the place feel more alive! Breakfast is pretty good and they have lots of options, 24hr pool, and tennis courts! What I really liked was that they had a section reserved right on the beach, where you can sit, leave your stuff, and even get a massage! Will definitely be back! They have my heart!!

We arrived 31/03/2026 at the hotel and were greeted by an outstanding member of the team at…read morereception called YZA. She was very polite and helpful and went above and beyond for the 3 of us. This lady is a real asset to the Sheraton Grand Rio Hotel team and has added a beautiful memory to our stay. Thank You Yza Mrs Priti Popat

We just completed a weeks stay at this hotel/resort in Rio de Janeiro. I have mixed feelings…read moreregarding our stay and will outline a few key points here. The hotel staff was extremely friendly and helpful and most went out of their way to ensure we had a good stay. Several of the staff recognized us and would greet us by name, which was very nice of them. I was also very pleased that a good majority spoke enough English to be able to adequately assist us. We spoke to the concierge desk several times to have them help us with some things, and they were more than willing to give information to provide assistance. They even helped us book a private tour of the rainforest, which was absolutely wonderful. Where I feel that things were lacking was in the upkeep of the rooms and some of the facilities. Small things go a long way to making your stay seem more enjoyable. Such as replacing old and tarnished fixtures in the bathrooms, replacing warped flooring when moisture or humidity has caused it to bubble, and ensuring there are not piles of dust and debris along the baseboards. Also, the breakfast buffet, which they added to our room for free, could have been much better if the food was hot. The pancakes and French toast were cold every day. However, being able to have an omelette made fresh and how you wanted it was a nice touch and one of the best parts of breakfast. The pools could really use some updates as well. The tiles are visibly aged, and the grout was rather dirty looking. Also, the wooden stairs that they lift each evening that lead to the beach should be replaced as they were very rickety and felt unsafe. The ultimate question is, if I were to go back, would I stay at the same hotel? My answer is no. I say this, not just because of the need to upgrade some things and do some deep cleaning, but also because the location is not the best. I thought we would be able to leave the hotel and be within walking distance of many things. That is not the case. While you could walk from the hotel to some of the areas along the beach, it would be quite the trek and through some areas you probably shouldn't be walking in. All in all, we had a wonderful vacation, but simply wish we had booked better accommodations.

Been coming to Promenade Palladium since 2007 and this is my 8th stay here. Floors 1 - 4 recently…read morewent through a needed renovation/upgrade that includes nicer flooring and the Suite I am staying in (402A) has a larger smart television than in the past with more open and functional space. Promenade Palladium remains an apart hotel without the amenities (and accompanying price) of more full service hotels but still a very good value in a fantastic neighborhood. Nice daily breakfast buffet and afternoon snacks provided. 2 short blocks to the beach and less than a 5 minute walk to Rua dias Ferreira. Recommend rooms on the General Artigas street side of the building that overlook a quiet tree lined block.

Great low key, classy hotel. Perfect location on a tree-canopied side street between the main…read morestreet and the beach. Amazing service, especially the maid service went above and beyond. Great free breakfast - with delicious desserts galore and fresh juices and fruits, and some locals stuff. Only downside - wireless service was very spotty and I could never figure out the TV.

I booked a room at the Marina Palace because a friend of mine had stayed there and spoke highly of…read moreit. She said it was an oceanfront hotel with a great roof and pool, so it seemed to be a good option since I was taking my girlfriend to Brazil for her first time. The reviews were hot and cold- some people raved about the rooms and service and others complained about their rooms being old and in need of maintenance. Our first night after arriving in Rio, we were staying at a family members apartment, but we made sure to go visit the hotel to inspect it and make sure we would be given a nice room or else cancel our reservation and go elsewhere. We walked along the beach from Copacabana to Leblon (where the hotel is located), and spoke with the receptionist. Andrea, the front desk receptionist, was ABSOLUTELY amazing. She spoke perfect English and showed us a variety rooms that my girlfriend & I could expect to stay in. We were pretty determined to get a front-facing room overlooking the ocean and we told this to Andrea. she told us that ocean-facing rooms were a little more expensive, but she would secure a room for us for a nominal price increase- TOTALLY WORTH IT! She showed us a great suite (Room 2203) that evening. The room was clean, spacious, and modern. The view from the massive windows was pretty dark because we were staring at the ocean at night, but she assured us it was one of Rio's best ocean views. We could tell the view would be great though, even though it was night time. The next day, we checked in without any problems, and when the bell-boy brought us to our room, we were BLOWN AWAY by the insane view from our windows. We had an insane view of the Atlantic Ocean and the distant islands peppering the horizon. We could look down from our window and see beach goers for miles, playing volleyball, sun bathing, and people riding bicycles along Atlantic avenue. If there is a heaven, room 2203 was it. After checking in, we took the elevator up to the roof and were again blown away by the 360º view of Rio. Mountains, Ocean, and City. Be sure to bring your cameras. There was also a little bar serving cold beers and cocktails, a sun-bathing section, and mid-sized crystal-blue pool. Wifi on the roof allowed us to post poolside pictures and torture our friends and family back home in New York. Breakfast was more than filling and delicious, also with a great view of the beach as you eat fresh pastries and sip coffee/tea/fresh juice, etc. The only problem with the all-you-can eat buffet is that you need to go to the beach after breakfast and digest. The staff was very open and friendly and provided us with comfort all 4 days. I couldn't have asked for a more pleasant stay at a hotel in Rio. While I have not stayed at the Copacabana Palace and Hotel Fasano (Rio's trendiest hotels,) the views and price of this hotel are much better dur to the size of the building. Also, the beach isn't as crowded as Ipanema and Copacabana always draw way more tourists than Leblon. Save your money and spluge on finer restaurants, sight-seeing, and shopping. All in all, the hotel was a booking and stay were a total success, and while it wasn't the cheapest play to stay on the strip, it was worth every penny. April/May is a GREAT time to visit Rio because it isn't too hot & humid, but sunny enough to get a great tan on the beach. Pros: 1. Great location on the beach strip with restaurants and shops within walking distance. 2. Rental bikes available around the corner - THIS IS A MUST DO ACTIVITY IN RIO 3. Breakfast was amazing, with fresh fruits, coffee, pastries, meats, and a salad bar. 4. Fast & reliable internet 5 Hair dryer, room safe, flat screen TV (never used, but I assume it works), comfortable bed. 6. Rooms were quiet- never heard any of our neighbors (we were there on a holiday weekend and there seemed to be a lot of people staying there. 7. Free beach towels, chairs, and umbrella at the beach in front of the hotel. Cons: 1. You can't open the windows of the room, although the bellboy said that it was for our safety. Apparently the ocean winds can blow pretty violently at that height. 2. The electrical plugs are not American (they converted electrical systems a few years ago) and require adapters to plug in American appliances and gadgets. The hotel concierge brought us one adapter to our room (free of charge), but it made it difficult to charge our phones & cameras overnight. 3. No sound dock to plug in our iphones and listen to our own music (Not that big of a deal)