I came to R!ah with bright yellow hair, with dark roots from a grown out self dye job (ugh). I'm…read morestarting a new job on Monday and just needed some hair TLC to look like a professional. Heather did an amazing job foiling and toning my hair to give me ash blonde locks. Heather and the rest of the staff all wore face masks, sanitized their stations and sinks between clients and sanitized clients' hands upon entry to the salon. They also have you call when you arrive, and then come out to get you , in order to ensure the number of people inside at one time is controlled. Finally... I loved the ease of booking online. So convenient!! Thank you for giving me a great experience.

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

I don't know how much experience Jess has with Asian men's haircut, but this is the best one I have…read moreever had since moving to Rochester. She is very friendly and professional. No wonder she is so highly rated on Yelp. Will definitely return.

My mousey grey hair had to go, I've lived with it too long and with spring coming I decided it was…read moretime for a change, I spotted her salon going by Century and had heard good things. So happy with the results, Jessica is my new hair stylist from now on.

Tried out Sola salon today for a woman's hair cut. I was very pleased with the environment and how…read morepleasant the salon was. I waited for my appointment time on a chair right outside of her studio. My specialist was Alysha in salon 31 whom was friendly and knew what she was doing. She washed and then dried my hair with a warm towel, and proceeded to give me a pixie cut which is just what I wanted. Now I feel much more comfortable with my hair.

Rain is awesome. She's been doing my nails for years now. I followed her here. Love the concept of…read morethis place, each beautician rents out their own space and work solo.

I would highly recommend this salon! Amber C was my nail tech and she is the first one to ever…read moremake my nails the way I wanted them. she gets super close to the cuticle and my set looks awesome. she took her time and is passionate about what she does!

Their appointment system is unreliable. They do not own or try to fix their mistakes…read more Their client experience keeps becoming worse.

Shannon is amazing. Has worked on my girls and my own hair for almost 20 years. Fair price, great…read morequality

It was okay nail person seemed weird and skeptical when I told them what I wanted. The vibe was…read moresigma. The quality of the nail were mediocre. I will go somewhere else but overall I liked it!

We came and took over this place at 8am on a Saturday as a heard of bridesmaids with their bride,…read moreall ready to get their hairs did. Most of us have long, thick hair and they did great jobs on all us ladies! I was sad that my curls fell very loose and ratty after only a few hours, when typically my hair holds a curl very well & for days... hmm maybe it was the Wab air... or not enough pre-style products... oh well... the finished product was just what I was looking for. Whilst we were all being wonderfully done-up, they served us our BYOB mimosas in very fancy-schmancy crystal glasses! A much appreciated upgrade from our purple Solo cups! I finished early, so being a make-up artist myself, I started doing/teaching the other bridesmaid's their make-up look for the day. When I didn't have the right shade/light coverage foundation for one girl, I inquired about using a tiny sample size from the make-up artist doing our bride's make-up. She was so rude about it, it was very off-putting and attitude I, nor the bride needed to deal with that morning... so because of her snoody rude sass, I am sadly deducting 1 star...everything else was satisfactory! Great little gem in a small town, if I lived here I would definitely make this Aveda salon my go-to place! *Aveda rooocckks and is definitely where it's at! LOVE their products!*

l have gone to Pure Identity Salon as long as l can remember, literally! Everyone who works there…read morefeels like family. As soon as l walk in the front door, l get greets and love. The music choice is always fun and the laughter throughout the place brings a smile to my face. Pure Identity has the purest products and the brightest smiles.

The people are very nice but I had to go back twice and so did my daughter. I had Rebecca the first…read moretime, she didn't ask me what I wanted I had scheduled a diva cut but didn't know if I wanted that and I told her that. She cut WAY too much off (about 6 inches), it was not good, I just wanted a trim.Very not youthful look when that's what I was tryin to go for. When she started the diva curl cut I realized quickly it was not what I wanted so I started asking her questions about different techniques and what other stylists had done in the past for my hair that had worked. She didn't really understand what I was trying to say and basically said that she didn't do that. We just moved here from another state. My daughter got Kathy and wasn't happy with her cut, so we went back. Kathy did the cut that she wanted, until we discovered that the bangs were way to short once she washed the curls out and it is very uneven, she and I have both had to trim parts to fix our haircuts. Before we realized my daughters hair was uneven I went back and saw Kathy. I asked for a long "v" shaped shag cut, with what hair I had left that was down to the small of my back, now at mid back length. Kathy gave me more of a classic shag and now my hair is shoulder length with bangs that are about 4 inches shorter than I wanted. I debated on whether or not to do this review. I have cried a few times, I told them my fears of getting my hair chopped off. When I saw that Kathy & Rebecca in both instances were not listening to me at all because they cut WAY too much off I just felt sick and said, well I guess I can just grow out my color in order to change it from black to natural because I have been coloring my hair for years. It took me 5 years to get my hair to my waist because of other stylists that didn't listen or were incompetent. I had told the ladies on the phone this before I came in. My anxiety was warranted and now my daughter and I are stuck with haircuts we both do not like and spent about $200. Still upset. Oh and also Kathy cut my hair uneven and very thick in sections and I was told that she didn't thin out hair. Rebecca also told me that she couldn't cut my hair a certain way after I showed her a photo of what I wanted. I know this is long winded but we are not returning and we would not recommend this salon. Both ladies we feel did not listen, didn't care and do not stay up to date on new techniques. Very very disappointed, it felt like they didn't know what they were doing honestly. I was reassured several times via phone calls that they all know what they are doing and have years and years of experience, it didn't show because of the lack of communication and not caring on their part. Ask more questions and listen!!

I have curly hair and I love it. Rebecca did an amazing job cutting and styling my hair, and she…read morenever tried to convince me to straighten my hair. I was greeted promptly and was offered water and coffee. The salon is very clean. I would highly recommend Salon Nouvo, especially for those of you who have embraced your curls.