I bought two expensive hearing aids last year. Came back just to replace tubing. I was charged an…read moreoutrageous fee for this! I've never been charged in 60 years of hearing aid service for this type of service ever. Do not go to this business. I certainly will not!

We are very thankful for the help from Marcus Kolmetz! This was a quick process for our father and…read morewe are very pleased!

I had my hearing tested here at no charge! The staff is very knowledgeable and caring. They took…read moreplenty of time to explain how the ear itself functions and how hearing aids can help you to have a better quality of life. Hearing loss affects not just the person suffering from the hearing loss, but their family, friends, and co-workers also! The testing was thorough and the results were explained in a way that was easily understood by someone without a medical background. I felt very confident that the testing was accurate for my hearing loss. They have many solutions available. I would recommend them to anyone with a question about their hearing.

Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

The doctors seem very knowledgeable and friendly. They have taken care of problems with myself and…read moremy dad. I do recomend

In the middle of the night I woke up with the feeling that I had my ear plugged. An extended family…read moremember experienced the rare sudden hearing loss in her 30s and so I am super sensitive to this. Also, I experience a loud noise a couple nights ago and was worried I could have had loss of hearing from that. All of that led me to look on my insurance app for an ENT provider and found them. I gave them a call at 8:30am on a Friday and they were fully booked. I explained my situation and they were super kind by fitting me in. They took a look and it appeared that there was compacted wax blocking the ear. To rule out anything else did a hearing test. Overall, just appreciate the quickness in getting me in on a Friday which was a short day for them.

Kerri is wonderful. Kerri is an experienced hearing aid provider. She takes the time with you…read moreanswering any questions. She is very pleasant and has a great attitude. I would recommend this place for hearing problems.

Where do I start?? After paying $500.00 for the right to return the hearing aids which they…read moreadjusted several times and they kept extending the time for returns due to the constant adjustments, they now have decided that they will not allow the hearing aids to be returned!! They have never worked to any satisfaction! They kept dragging things out and now refuse to take back the hearing aids which do NOT help with hearing. In fact, after the last "adjustment", when not bring worn, they constantly make a humming/screeching sound. Tell me this is a correct adjustment! I would never recommend this office to anyone!! I have a loss of $6000 due to this!!

Me and my dad both have seen him several times. We were happy with the care we received.read more

I wish I could zero stars! I went to Dr Daube to fix a right deviated septum. a few days after my…read moresurgery I noticed my inner left nostril skin was coning out of my nostril. the middle skin separating my 2 nostrils is now extremely crooked and the nostril skin is still viewable. he won't take any responsibility for it and my nose looks horrible and now have a deviated septum on the left nostril. he was completely rude to me and I plan on taking legal action! I wish I could post pictures!

Always provides superior service. Goes above and beyond and exceeds my expectations. Five Star…read moreService

My husband left his hearing aid filters and cleaning tools at home. We are snowbirds and would be…read moreif Fl for a few months. All Clear Hearing Center in PCB cleaned his hearing aids and had the filters and brushes needed. Fast friendly service.

Kristi was very easy to talk with and seemed genuinely concerned about what was happening in my…read morelife.

Went to Kristine Serian for many, many, years, until I move to Georgia. She was my primary care…read moreARNP for over 2 decades and she was always caring and knowledgeable. She made referrals to specialists as needed, it was easy to get into see her and she was always diligent and determined to get to the bottom of the problem.