1. Miracle-Ear Center

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Harlingen, TX

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Miracle-Ear Center

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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3 years ago

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NewSound Hearing Centers

NewSound Hearing Centers

2.0(2 reviews)
31.6 mi
Available by appointment
Certified professionals

I chose this place in hopes that they would help my mom get her hearing aids, and I have to say for…read morethe most part the staff has done their basic job of doing so. What I'm not happy about is their lack of concern for the paying costumer. I came in to pay my Mom's bill and I waited over 30min before someone came to help me. I even had to knock on the wall and say "hello" in order to get the attention of someone. The lady came out and told me she was with a patient after the patient had left already and even knowing I was there waiting, she still didn't come out right away until I said something. I completely understand she was with a patient but she could have asked what it was that I needed and inform me how long it would take. It literally took her no more than 2-3min to charge me and give me the receipt. The way you conduct your business is everything. We are the costumer and as a medical professional and in my job, I take this very seriously! Always be courteous to your costumers!

My husband got hearing aids from this center and all was well...at first. Then one of his aids…read moreneeded repair but we were in the process of moving to another state. He went to a h/a center where we now live and after the repair they needed to settings (to save us the cost of a new hearing test). I called and asked them to send that information and they gave me "the runaround." To make a long story short, they did not send the settings for well over a week and not until after several phone calls from us and the new hearing aid center. They gave every excuse in the book ("we're too busy today" "they want us to send the entire file" (this was NOT true), and other inane excuses). So I would say that maybe if you continue to be their customer/patient all will be well, but don't expect them to help you out if you are not longer in McAllen.

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Miracle-Ear Center - audiologist - Updated October 2026

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