Once you get into the office the care quality is fantastic. Gracie is great. She spends a lot of…read moretime with you and explains everything as she goes through the examination. Two stars are for the one-hour wait. I can't recommend this office because of the wait time - ridiculous.

office is clean and very friendly. The service is top notch. I have purchased and use two hearing…read moreaids. U can get service through out the states. My only complainf is with their over the ear device. I have a big head and the main clear wire that goes from the top of the ear to the inner ear is to short. It keeps falling off, especially when removing my cycle helmet. If u ride I don't recommend the over the ear device. My other in the canal device is perfect.

A special thanks and gratitude to Dr. Umang Khetarpal at Valley Sinus Center. My name Is Manny S…read more. I have suffered from chronic sinusitis for over 15 years. I tried using my primary care physician to alleviate the suffering of sinus infections, horrible allergic reactions, sleepless nights, breathing problems and sleep apnea. I was tired of feeling tired. My primary care physician referred me to Dr. Khetarpal and I must admit, it has been a life altering experience. Very few Doctors take the time to sit, analyze and chart a path to your treatment, wellness and overall health. After doing some extensive research on Dr. Khetarpal, I was amazed to find out we have one of the top 5 in the nation Ear, Nose and Throat specialist practicing here in Brownsville. The only draw back I could mention is the wait time, but by the same token, every minute is worth the wait when you get the relief you so desperately seek. Dr. Khetarpal is the epitome of a true medical practitioner and healer. Reading his profile on google shows he graduated from Medical school at the age of 22 and has committed his entire life to learning, teaching others and continuing his studies in the latest advancements in medicine. A true genius.

From the owner: The Sinus and Snoring Centers of Texas were founded on a vision of excellence for advanced and…read morethoughtful solutions for sinus, allergy, snoring, and obstructive sleep apnea relief. Call us today if you or your loved one suffers from sinus problems, allergies, sinus headaches, annoying snoring or sleep apnea in the Rio Grand Valley. Dr. Khetarpal is the founder of Sinus and Snoring Centers of Texas and is DOUBLY Board-Ceterified in Ear, Nose, and Throat - Head, Neck, and Facial Plastic Surgery as well as in Sleep Medicine.

My brother had an appointment scheduled in mid July with Dr. Theivagt in the Brownsville location…read more After driving 5 hrs. to go with my brother to his first appt., I received a call to inform me that the appointment was rescheduled to the end of July and he would be seeing a PA. I had called at least 3 times prior to this appointment to confirm the date and time and was told everything was OK. I was not happy to find out the day before of the appointment that it was rescheduled to end of July and he would be seeing the PA. I was not happy since I had driven 5 hrs, visit was with the PA and had a hotel booked for a few days. I asked to reschedule for another day when we could see the Specialists and was told that he was not seeing any more patients. I cannot give a review about the doctor since we did not see him but I did read 2 reviews recently that was not favorable. The office staff needs some direction and better skills in communicating. I would think twice about this place.

This morning I woke up to having a bug in my ear. I went into the ER and they were able to kill it…read morebut ended pushing it further into my ear. I then began to call specialists to see if they could help me and take me as a walk in. Everyone refused. Luckily I was able to speak to a receptionist at their office in harlingen which then referred me to the Brownsville office! Dr. Austin was amazing I'm so thankful that they were able to help me! They did not even think twice when I explained my situation. I was in and out of their office in under 30min. Dr. Austin and all the nurses were very friendly and comforting. I highly recommend them!

Dr. Austin is an excellent physician. The Brownsville office can be very busy, but the staff do…read moretheir best to make sure every appointment is on time. I was dealing with an ear issue for roughly 6 months due to life making things very difficult to make appointments and get treated. Dr. Austin stuck with me the whole way, making sure I overcame the issue. If you have ear, nose, or throat issues, I would definitely recommend Dr. Austin.

Never saw Dr. medical assistant went to show file came back and said we'd be seen by PA. She was…read morekind but very confusing in her diagnose, contradicted herself and left us very confused. When questioned it, we were made to feel stupid. Very Rude receptionist actually raised her voice at me and I kindly asked her not to scream. She was bothered that I questioned item missing on our prescription. It's been almost 30 days since my visit and I still don't have medication they never corrected prescription. Never Going back.