Dr.Paralles has been amazing to help me through the pain I have in left leg where I have 3 breaks…read more One broken foot and Chronic migraines. He listens. There's not many doctors that listen any more. I trust him and his staff they are always on top of it. Highly recommend He is a blessing

My PCP schedule me here and I needed to wait a month and a half for my appointment. On the day of…read moremy appointment I called to confirm and over the phone. They decide to tell me that they had trouble verifying my insurance and for that reason I was scheduled for an appointment they had over a month and I have to reach out to me and get this sorted and they choose a day of my appointment to look into my insurance. Once they finally did, they basically told me my insurance was only able to cover $75 off the entire visit and the consultation itself. I was looking at over $150 and asked for the procedures they were gonna do. I was looking at paying $1500-$5000. From my understanding, I thought pain management was just to help you with prescriptions. They told me prescriptions is not what they do and that it's more of a treatment center with different medical procedures. I waited a month and a half to see these people to help get my terrible pain under control only for them to wait the day of my appointment to be told this information. If I could give these people less than a one star, I would. Terrible communication and lack of care for the patient. Absolutely do not consider going here.

A family member needed to be seen here in the states. They had been going to Mexico because of how…read moreexpensive it is here. Thankfully I saw Menchaca Family Clinic on FB and was reading their approach to healthcare. It is a monthly fee depending on patient's age. No copays, no deductibles, no "let me verify with your insurance", no premiums, no out of pocket maximums, just taking care of the person and their ailment. We signed up online and that same day, received a phone call by Mary. She is super sweet and polite. Thank you Mary! We scheduled the initial visit and in just a few days, we were there at the time scheduled. No lines, no waiting, no random people coughing and sneezing all over the place. Not even a TV. What for? You won't wait long enough. Mary helped with some blood work and then the next week we received a call for the results. Mr. Menchaca went over the results very thoroughly and explained everything bit by bit along with a physical assessment. The prescription was faxed to our local pharmacy within a few hrs. I have never seen an office so organized. So technologically advanced. We don't even have to "sign in" when we go in. "Healthcare like a gym membership." Thank you Menchaca Family Clinic for these last two weeks. So thankful to have you in the RGV. Highly recommend!!!

EVERYTHING they've done on my client's case has been to make his mental health worse…read more I can't believe these people are still licensed. They are not just incompetent but dishonest.

My boyfriend and I came here to get some information on how the facility works. We went to the…read moreharlingen location first but the receptionist was VERY rude so we tried the Brownsville location and we were not disappointed. We were seen within 10-15 minutes after checking in. We got the information we needed and got an appointment for the next visit. Staff was awesome and had a great visit.

I am start by saying if i could put zero stars I would .Horrible experience my mom gave birth in…read morethat hospital her words "worst birth she has ever had" and that cause she has had 5 other before and the nurses in the third floor the worst they wouldn't let my mom have visitors and she was in the room all by herself in pain because a stupid nurse didn't give her the pump to give medication (the epidural) so she was in pain also my mom pressed the call light or button SIX TIMES nobody came they only spoke throught the control thing and would hang up cause they couldn't hear anything but because my mom was in so much pain she couldn't speak and them not checking up on her is negligence and I should know cause I studying last year for a CNA and passed .It was outrageous my mom was in excruciating pain and nobody want to see there mom or love ones go throught that . They should honestly take that nurses license or certification away and , the same lady that didn't let me and my grandma enter with my mom is the same nurse that didn't give my mom the pump to put more medication.

Gracias a la Dr. Leslie y a su asistente Jasmin por atender a mi cuñado y ponerle las puntadas en…read moreel oído. Muy buen trabajo

As a follow up...I continue to be pleased with the services provided here. The fact they have a…read morephlebotomist in the bldg. to get your lab work taken care of is fantastic. Especially when considering the size of Port Isabel. I'm still impressed with Robert, he's the type of NP that all NP's should strive to be. He's beyond competent, and not arrogant. I trust his opinion as I know it's based on facts. I'm rather picky with medical care given to myself and my family. I recommended my mother come to see Robert as I disagreed with some of the actions of her previous PCP. She took my advice and has been blown away by how her health has improved since she switched to Robert. No affiliation, I'm just a regular dumb nurse who wants the best for all.

I am continually saddened to see such rude and apathetic behavior from front office staff. Left me…read moreon hold, was laughing when they finally answered. Its like a slap in the face. This seems to be the norm for our area. You either throw the dice and get a pill doctor or deal with complete rudeness and get a decent np. I'm so disgusted. Noone seems to care how people are treated anymore.

yes I see my P. A here more them Dr M, but it is the way my wife and I like it, if you need to see…read moreher ASK, .. the staff is great she did replace some help a few years ago, i tell you one thing they care for you I even had to cut a vacation short after my PA called me set me up for open heart surgery So thanks Dr M and staff

After being a patient here for over a year, I have never met or had a single interaction with Dr…read more Minina. Additionally, it took 4 phone calls to have a prescription sent to the correct pharmacy. Upon the fourth call, Cassie was less than pleased with my dissatisfaction and continued to talk over me. I will not be returning to this office ever again. It is clear that although the physician's name is on the building, this office is devoid of any actual professionalism.

I'm a new patient. Fast friendly service with what I felt was a highly qualified and professional…read morepersonnel. I will be switching this to my primary care from now on.

DO NOT RECOMMEND. During the time of COVID, we got immunization shots and that was fine. But Gail,…read morePA and her awful, rude and ignorant nurse aren't worth a second of your time. The nurse recorded an incorrect weight of an elderly patient (off by 23 pounds) that affected his insulin for his diabetes . This arrogant woman got hostile that I brought it to her attention. How dare I question a nurse? Really rude. Gail screamed at an elderly patient with dementia. What is wrong with these people? They are in the wrong business.