Not open when they are scheduled to be open. NP was great…read moretho. Got scheduled 3 days later.

My employer ordered a drug screen with HealthPlus Urgent Care to be completed by a certain date…read more There were no available appointment slots online. I went to their office (Middleton) during listed office hours and they were closed. When someone returned my phone call (days later) I was told that they have limited "drug screen" days/hours and to go to the Wilmington location on a specific day (one day before the drug screen deadline). I called them the morning of to warn them of my arrival and no answer. I arrived at the suggested location on suggested day and they were "on break". I told them of my issues and they seemed surprised to hear that no one was answering the phones. Odd place.

This Place sucks. Everyone I that came before me is going in. Bring a stress ball, a book or some…read moresort of distraction while you're here. This place can't get any worse. Overbooked and others are standing around. To many people

I just was here today and have never experienced worse care in my entire 20 years of life. I waited…read moretwo hours to be seen due to a needle poke. The doctor didn't even look at my finger where the needle poked then left my door open for other patients to keep walking by and looking at me while I'm sitting in the room, don't even get me started on the blood drawn. They don't know what they're doing here. Do not come.

I came to the center this morning for urgent care services. Both of the receptionist glared at me…read morewhen I was waiting in line. One of them asked me if I was waiting to be seen, and I said I was. She said someone would be with me a few minutes. She then sat at her desk and just hung out there. The other one finished checking in with the person before me. She then left and told me to sit down and wait for my turn. There were several people in the waiting room, and there were two other people just waiting to be registered. I do not recommend this place, if you are looking for attention for a serious matter.

This facility is a joke!!!! The staff is unprofessional. They lack common courtesy, compassion…read moreand empathy. I expected to be cared for by a staff of professionals, not abused by a group of vicious harpies. I left without a diagnosis. I was not seen by a doctor in an urgent care facility. I do NOT recommend this facility for any type of treatment. They are clearly uncapable!

I've a mixed reviews about this facility…read more I think they're good for wound care... but today, i visited this facility practice after suffering from upper respiratory infection for 4 days. Unfortunately, my visit was very disappointing because I was hoping to receive treatment to manage my symptoms. However, the doctor here did not provide any treatment to manage symptoms, rather handed me generic literature and told that condition could resolve in the next few days or weeks. This is frustrating because no active treatment was given and I'm still struggling with the same symptoms. The problem is NOT resolved As a patient, I go to doctor for treatment, not generic information that is easily available in AI. Unfortunately, my symptoms still persist and I will need to find another doctor to fix the problem.

Overall experience was great! There is parking at the back of the building so no need to park on…read morethe street. Entrance is wheelchair accessible which is wonderful! I originally had an appointment schedule later in the day but ended up needing to come in earlier. I got in pretty quick. Everyone was very friendly and helpful. They provided great care! The facility was very nice and clean.

the staff is wonderful here! Very kind, patient, and professional..The wait times are very…read morereasonable too.

I almost didn't go here because of the negative reviews but am glad I ignored them! I got right in…read moreon a weeknight (literally a 1-minute wait) and the medical team spent plenty of time with me to troubleshoot my concerns. I left with a script and referral to a specialist. Front desk was great. I actually called the front desk to see how long the wait was before heading over and highly recommend this approach. I'm sure they can't always answer that question, but they were able to last night and it made for a very seamless trip to the doctor.

My dad has been admitted to Lahey many times and although as a whole the healthcare system is…read morecompletely over saturated and understaffed anywhere you go Lahey has the benefit of having a rapid response team that is incredibly knowledgeable supportive and an amazing resource for the hospital that not many hospitals have these nurses are highly skilled trained with many years of experience and it shows. They round throughout the hospital responding to any and all emergencies but are not above getting his water or helping him get more comfortable I feel safe there knowing that they have these nurses they can call and they're there almost immediately and get things taken care of. They deserve so much credit for the work they do and the nurses and patients are lucky to have them

My husband developed liver failure. I selected Lahey for ease of access. It has been a few years…read morenow and his liver transplant is doing very well. Everyone at the Transplant Clinic has been wonderful, before, during and post op surgery. I cannot say enough about this team. They made something that was unthinkable happen. This is World Class Medicine.

We've been to this urgent care a few times but this time was completely different. My daughter was…read morehaving trouble breathing and her resting heart rate was really high. She was having a hard time walking. The nurse took us back and immediately tried getting her oxygen levels, with no luck. Dr. Kilborn came in and they immediately put her on oxygen and called for an ambulance. I was in shock. We've never had a medical emergency requiring an ambulance. The Doctors and Nurses were all so calm, even though I could tell they were really nervous because they couldn't get an O2 reading. The Tewksbury Fire Department and local paramedics responded and off we went to Lowell General. I want to thank Dr. Kilborn and the Nurses working on 6/27/24. They did a fabulous job.

All I have to say is if you're open at seven then please let somebody be there to talk with you and…read moreexplain things or at least some thing. Nobody was there. It was my first time I had no idea how to use those iPads.

The appointments you can book online is a dog and pony show. The appointments don't matter and…read moredon't really exist . I showed up for my appointment time that I booked online and confirmed and was told there is still a 2 hour wait. There is nothing convenient about ConvenientMD.

If I could give zero stars I would. No one here shows care or empathy to patients. I came to see…read moresomeone in person and was shown to a room for a virtual appt where the PA was also uncaring. Not helpful at all. Worst urgent care I have ever experienced. DO NOT GO HERE

Left hip replacement 2015 and I am still in pain. Two years ago, I saw another doc who after CT…read moreand MRI finally found that Dr Murphy botched this. The hardware is positioned wrong I complained to Dr murphy since first postop visit only to be sent to get cortisone injections and PT. He will never admit he is ever wrong or take you seriously. X-rays doesn't show this problem but he kept doing xrays and never offered more sophisticated imaging. (Dx: iliopsoas irritation after THR caused by retroverted or oversized acetabular cup) This could have been easily redone immediately after surgery but now 11 years out would be a major surgery. Do not go to this doctor!

Impossible to contact the office or your doctor. NO ONE ever answers the phone and instead they…read moresay they will call you back. But they never, ever call you back. What good is a doctor that you cannot reach unless you physically go to the office. Terrible

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.

I've never had a problem with this lab. The wait time is small and the techs are excellent at there…read morejob.