Not open when they are scheduled to be open. NP was great…read moretho. Got scheduled 3 days later.

My employer ordered a drug screen with HealthPlus Urgent Care to be completed by a certain date…read more There were no available appointment slots online. I went to their office (Middleton) during listed office hours and they were closed. When someone returned my phone call (days later) I was told that they have limited "drug screen" days/hours and to go to the Wilmington location on a specific day (one day before the drug screen deadline). I called them the morning of to warn them of my arrival and no answer. I arrived at the suggested location on suggested day and they were "on break". I told them of my issues and they seemed surprised to hear that no one was answering the phones. Odd place.

quick and efficient care! I was in and out in 30 minutes. I would suggest arriving right as they…read moreopen to ensure you are seen in a timely matter. Everyone there was professional

I want to give a HUGE shout out to Ellen and her OUTSTANDING TEAM in Wilmington!They provide…read moreexcellent care to my dear friend who slammed her finger in her car door when getting to work.Her supervisor was not supportive and my friend was petrified.Luckily Ellen and team were aware of the situation and provided such wonderful support and excellent care!I stopped in to thank the team and I was also impressed and treated extremely well!TY all

I came to the center this morning for urgent care services. Both of the receptionist glared at me…read morewhen I was waiting in line. One of them asked me if I was waiting to be seen, and I said I was. She said someone would be with me a few minutes. She then sat at her desk and just hung out there. The other one finished checking in with the person before me. She then left and told me to sit down and wait for my turn. There were several people in the waiting room, and there were two other people just waiting to be registered. I do not recommend this place, if you are looking for attention for a serious matter.

This facility is a joke!!!! The staff is unprofessional. They lack common courtesy, compassion…read moreand empathy. I expected to be cared for by a staff of professionals, not abused by a group of vicious harpies. I left without a diagnosis. I was not seen by a doctor in an urgent care facility. I do NOT recommend this facility for any type of treatment. They are clearly uncapable!

I've a mixed reviews about this facility…read more I think they're good for wound care... but today, i visited this facility practice after suffering from upper respiratory infection for 4 days. Unfortunately, my visit was very disappointing because I was hoping to receive treatment to manage my symptoms. However, the doctor here did not provide any treatment to manage symptoms, rather handed me generic literature and told that condition could resolve in the next few days or weeks. This is frustrating because no active treatment was given and I'm still struggling with the same symptoms. The problem is NOT resolved As a patient, I go to doctor for treatment, not generic information that is easily available in AI. Unfortunately, my symptoms still persist and I will need to find another doctor to fix the problem.

Overall experience was great! There is parking at the back of the building so no need to park on…read morethe street. Entrance is wheelchair accessible which is wonderful! I originally had an appointment schedule later in the day but ended up needing to come in earlier. I got in pretty quick. Everyone was very friendly and helpful. They provided great care! The facility was very nice and clean.

the staff is wonderful here! Very kind, patient, and professional..The wait times are very…read morereasonable too.

They are advertised on the sign and billing statements as an "Urgent Care" facility. Unfortunately,…read morethey do not bill as an Urgent Care therefore it was not covered my Urgent Care insurance benefit. When I disputed the bill they said there is a notice in the waiting room that they bill as a physician visit and the provider I saw was not enrolled in my insurance. Maybe the notice was there, but I was very sick and the receptionist did not point it out to me. Ended up with a large bill and am very dissatisfied.

We have been going to Lahey since 1972 and have always been happy with the care we received. I…read morecan't think of any hospital I would rather deal with. My husband had an aortic aneurysm which we were aware of but hadn't decided to have it fixed right away. The surgeon told us if this bursts you will not make it to the hospital. Well one morning he didn't seem right, so I called the ambulance and went to Lahey. It had burst and they immediately took him to surgery. That doctor was able to repair it and he is fine. Not sure if he went anywhere else the outcome would be the same. He will be 83 in a few weeks and is doing fine.

My husband developed liver failure. I selected Lahey for ease of access. It has been a few years…read morenow and his liver transplant is doing very well. Everyone at the Transplant Clinic has been wonderful, before, during and post op surgery. I cannot say enough about this team. They made something that was unthinkable happen. This is World Class Medicine.

Dr. Cheng is a good doctor, is always able to fit me in when I need her. She listens to me and…read morehelps me with specialist when needed

I have been to Circle Health in Tewksbury several times and have…read morealways been impressed with the staff and their service. I would recommend Circle Health Tewksbury without reservation.

I am not young. I am not great with technology. I was so happy to see there was no one waiting…read morewhen I went in. There was a receptionist but she told me to use the iPad to sign in. I had already tried signing in at home with no success. I tried on the iPad but you have to take a picture of your insurance on the phone. I was so frustrated I left and went to another Urgent Care.

I had a terrible experience.. I made a reservation (which apparantly is different from an…read moreappointment) so basically means nothing and I don't know why they have people bother. Waited 45 min to be shown to a room to have to wait for someone to call me on zoom. to then have to have someone in person check my lungs.. to then have to talk to the doctor on zoom again.. to then have to have someone in person help me again.. to then have to talk to a doctor on zoom. Was here almost 2 hours because i was switching between zoom and in person doctors and had to wait so long even thoigh when i arrived there was 2 people in the lobby. Mutilple people coming in after me being seen. The girl at front desk telling me it's because i was seeing a provider not a nurse or because of urgency. Awful experience. Would just go to urgent care instead of this place.

Left hip replacement 2015 and I am still in pain. Two years ago, I saw another doc who after CT…read moreand MRI finally found that Dr Murphy botched this. The hardware is positioned wrong I complained to Dr murphy since first postop visit only to be sent to get cortisone injections and PT. He will never admit he is ever wrong or take you seriously. X-rays doesn't show this problem but he kept doing xrays and never offered more sophisticated imaging. (Dx: iliopsoas irritation after THR caused by retroverted or oversized acetabular cup) This could have been easily redone immediately after surgery but now 11 years out would be a major surgery. Do not go to this doctor!

Impossible to contact the office or your doctor. NO ONE ever answers the phone and instead they…read moresay they will call you back. But they never, ever call you back. What good is a doctor that you cannot reach unless you physically go to the office. Terrible

I met with my new Diabetic Doctor. He was super , extremely knowledgeable and cares about his…read morePatients..Will be seeing him again in about four months.

I have gone to the Montvale Diagnostic Center a few times for blood test draws. The location is…read moreconveniently located on Montvale Avenue, near the Rt. 93 intersection. There's plenty of parking in front of and behind the building. I prefer this location over Winchester Hospital for testing due to the convenience and easy parking. I've never had to wait long to be called to the draw area. The staff here has always been friendly and efficient. Results come back in a timely manner also. The office location is downstairs but very close to the elevator.