Woburn Medical has two offices. One office is located in Wilmington and the other is located in…read moreWoburn. The Woburn office is opened on Saturday's for sameday sick visits. The practices are a branch of Winchester Hospital. The facility in Wilmington has tons of specialties within, making it very convenient for one needing diagnostics on top of the primacy care physicians. Hours Monday-Friday 8 am-5 pm Saturday 8 am-12 pm for same day sick only (Woburn) After Hours Coverage: An on-call physician is available to respond to any acute medical concern that occurs after hours. You can reach the on-call physician by calling the main number 781-933-1198 or 978-988-9255. Woburn Medical Associates utilizes Winchester Hospital Emergency Department at 41 Highland Ave., Winchester, MA, for life threatening emergencies. For non-urgent, after hours care the office refers to the Winchester Hospital Walk-In Center located at the Family Medical Center, 500 Salem Street, Wilmington, MA. The walk-in center is open from 7:30 am-8:00 pm/ 7 days week, including holidays.

The place as a whole is a big nice place. I know the emergency urgent care is quick and easy. Going…read moreas a kid the pediatrics office was cute and fun. And even as an adult the service has been fine. Until i had to go to the gynecologist. I waited at the counter for 20 minutes without seeing a soul, to see a women come over, no apology. No sign saying ill be right back. Then i waited about 15 minutes to only go in get blood pressue checked then sent BACK out to wait another 30 minutes to then be sent into a room to wait more. If you are short staffed or too busy schedule me for another day or give me a call or something. Why they only have one doctor and one front desk worker is beyond me. But god knows when i get pregnant one day you can bet i will NOT be coming here.

My first experience is when I went there for a physical…read more Right away they told me to step on their weight scale to weigh me. I said I still have my Shoes, jacket, wallet, keys etc. on me. The person taking the weight said "thats ok". what? Then they sat me down in the chair, still in the hallway to take a blood pressure on an automatic blood pressure machine which keeps squeezing your arm if you have high blood pressure. I told this person to Stop this machine since it was acting like a Torniquet!! She did not and I then yelled at her and she finally took it off. I waited in a room, there were no pictures, windows, music, etc. Another person came in and without asking started to hook me up to a portable EKG. I asked how does it look? She just smiled and proceeded to take the Leads off....Tearing Off the Hairs on my Chest! I said OWW! Don't you shave this first because everybody else did in my experiences? No answer. Major mistake going here for me.

Dr. Stotsky and this entire practice are all amazing...every person. The level of compassion and…read morecaring is unlike anything else I had previously experienced after years of misdiagnoses and bad experiences. This practice is a hidden gem with truly caring staff. I have recommended the practice frequently and I will continue to do so. If something doesn't go exactly right ie a script or referral etc, they fix it; if you need something, you are heard and responded to in a timely fashion. When they ask how you are, they actually care about your response. I am so grateful I found Dr. Stotsky and her amazing practice.

their website says that they accept Tufts Together insurance. Then when I called to make an…read moreappointment they said they wouldn't accept it. Very frustrating as I had selected them as my pcp. Please UPDATE your website with the correct insurance accepted information!

Would give ZERO stars if possible. I wanted to switch to a holistic doctor, and I thought Dr. Ali…read morewould be a good match. First of all, the office looks NOTHING like their photos, which didn't matter to me but this is very misleading for anyone who thinks it looks like that. Second of all, I had my physical in December, and it was all of five minutes long. I had a follow up appointment in February, and got billed for two copays. (My physical is preventative and should be covered 100 percent). I complained to the receptionist and she told me it was because I had talked about a problem outside the realm of a physical (which the only thing I mentioned was my weight which is DEFINITELY part of a physical). The receptionist said she would "write it off", so I was satisfied. Eight months later I get a bill saying my copay will be going to collections, so I call back and a different receptionist tells me the extra copay is because I had asked for a refill of my albuterol inhaler at my Follow up in February and that was a "new problem". I have had exercised endured asthma MY ENTIRE LIFE, and I had mentioned that at my physical! I have never gotten charged for going into another PCPs office and asking for a refill on my prescription. Imagine if you called for a refill and every time you got a copay in the mail? STEER CLEAR of this place unless you like tons of copays !!!

I have mixed feelings about Dr. Ali. She was not the right match for me, and I have some serious…read moreissues with her approach to testing, however I do think she would be a good doctor for someone who is relatively healthy and is interested in holistic and Ayurvedic medicine. The office was very clean and modern, and the staff were friendly and efficient. I originally decided to visit her because of her holistic approach to medicine; I have had unexplained chronic health issues for several years that traditional doctors were unresponsive to (recently diagnosed as Chronic Lyme by another doctor), and was hoping she could help me figure out the root cause. Dr. Ali prescribed some herbal medicines and recommended some dietary changes based on Ayurvedic medicine, which I liked. However, after seeing her several times, she would not carry out tests that I felt were important, and it became clear that she was not the right doctor for me; to be fair, she had an honest conversation about this with me, and we mutually decided that it would be best if I switched to a new PCP that would undertake the testing that I requested. If you are like me and have chronic unexplained health issues, I would caution you that Dr. Ali may not be the right doctor to help you uncover the underlying issues, based on the reasons below: I had a lot of debilitating health problems when I initially saw Dr. Ali, and asked her to do some specific tests to rule out some of my symptoms. Dr. Ali wouldn't do the tests, and told me that she does not believe in unnecessary testing because it is wasteful. I agree with this principle, however, I don't think it is wasteful to do a test if someone has specific symptoms! Since moving to Visions Healthcare, which practices Functional Medicine, I have been diagnosed with Lyme Disease, SIBO, multiple food allergies and severe B12 deficiency, which were all completely missed while I was at Zanjabee, due to lack of testing. I was concerned that I had Celiac Disease. Rather than testing me for Celiacs, Dr. Ali recommended that eat a gluten free diet, and after a couple weeks of the new diet, I was feeling better. However, I again expressed my concern that I should get tested for Celiacs, as it is an autoimmune disease which can lead to a host of other health issues. Dr. Ali wouldn't do the test and said I should just eat GF for the rest of my life. After doing research on Celiacs and Gluten Sensitivity, I learned that it is essential to test for Celiacs BEFORE going on a gluten free diet, because once you stop eating gluten, you will get false negative test results. If I had symptoms of Celiacs, I should have been tested for it prior to being prescribed a GF diet. I also have chronic fatigue and a family history of hypothyroidism, and because of this, I asked Dr. Ali to do a full thyroid panel. She told me that TSH was the only important item to test and wouldn't do any other thyroid testing. I believe it is incredibly important to find a doctor that will do a full Thyroid panel and fully understands the relationship between all the thyroid hormones, especially in order to diagnose hyper/othyroidism and Hashimotos - so that was a red flag for me. If you share my opinion on this, I would recommend finding another doctor.

So surprised to read a negative note concerning Mellissa Donais she has been nothing but…read moreprofessional and respectful while treating me. Dr. Ordonez and Melissa always go out of their way to get to the bottom of whatever is ailing me, and when I need a specialists keep in contact with them for the best outcome. The medical field has changed drastically in the past few years but feel fortunate to have this practice to rely on. Barbara MacKenzie

When NP Melissa Donais (pcp) didn't understand my medical condition she was -so- rude to me and…read moretold me to get a new PCP. She even went so far as to say I broke patient behavior in a letter in my chart, which was pure defamation and an attempt to get me to leave the practice sooner. Since I never had an appointment without a witness, I asked for proof of this and then reminded them of character defamation laws in Massachusetts. I think it is HORRIFIC to weaponize the power these providers have over us simply to cover up their lack of intelligence. Horrible practice. The staff even lied repeatedly about paperwork - saying they had completed it but in fact had not or had done so incorrectly. There is a reason why they are accepting new patients when no other PCPs are!