Do NOT bother coming here if there's ANY chance an x-ray might be needed. They share a floating…read morex-ray tech with other clinics, so be sure to ask them BEFORE you go if they can do an x-ray on the day and time you're going. Because they were the go-to location listed on my health insurance, I had to drive from 110th to 135th, pay $65 for a TOTAL waste of time and money there, then drive back to 119th & Pflumm for another wait, and an x-ray. Then told I have to go back to 135th St. to get anything taken care of!

Always happy to come to the Advent OP urgent care for any urgent health issues. Very satisfied with…read morethe doctors and nurses here. The center is always clean, and the staff is kind. When I am here, I know they will take good care of me. 100% recommend it to everyone!

I checked in / got in line online and upon arrival and entering, I got greeted by two VERY KIND…read moreblack women who helped me get all settled in and constantly checking up on me to make sure I was okay considering I had a pretty deep cut on my hand. Shortly after arriving I was told i would be seen by the Doctor Travis Williams - he eventually came out took a good look at my hand & explained what procedure he was going to take to get me up and out of there. I was eventually called to the back where my height & weight was taken & then told to wait in the patient room. Not long after Dr.Williams came in and saw me crying due to experiencing a high volume of emotions at once & did an amazing job helping me relax so he could start my numbing and sutures. WHEN I TELL YOU - TRAVIS WILLIAMS NEEDS A PAY RAISE IMMEDIATELY & IM NOT OVER EXAGGERATING OR JOKING. GIVE THE MAN A BONUS OR SOMETHING!!!!! The attention to detail, constantly making sure I was okay, beyond kind & such a sweet soul to even encounter. He did SUCH A GOOD JOB, IM STRUGGLING TO LITERALLY PUT IT INTO WORDS. Dr.Williams is honestly god-sent & when it comes time I will have to go back 11/10/25 to get these stitches out & I plan to call up there to try and schedule an appointment with Dr.Williams because he did just such a good job . I hope everyone who comes here is able to experience this the the way I did !

I had an unpleasant experience for my preemployment drug screening. I had a nice man, Derrick I…read morebelieve, who was my tech and assisted with my exams. He was great. Best part of the experience. I was not very happy that I had to wait 30 minutes upon arrival - as I had completed their online check in and online health history but they made me fill everything out again. Strike one. It gets bad though. They had me go through all of the steps and give me urine sample JUST to tell me over an hour into the process that they don't have a DLT certified physician on site to conduct my physical. That's just plain stupid and disorganized administration. I wasn't even supposed to have a dot physical and EXPRESSED that at the first point I got there. Everyone was very pleasant, they just weren't very great at their jobs on scheduling, organizing, and administering pre employment checks. Go elsewhere.

After 8 days of an URI that caused an all night long dry hacking cough which has equated to me now…read morebeing so exhausted I can hardly eat, so I went here on a Saturday morning for some care and was told by the NP I saw that she doesn't have a DEA license and hence couldn't prescribe what I desperately needed (some cough syrup with coedine). Why on earth would St Lukes staff an urgent care with NP's who don't have a DEA?!?It makes no sense, waste of an $80 copay and no help with my suffering whatsoever.

Wait times are horrible. First visit quoted 30 min wait. After 1 1/2 hours. Still not called and…read morethey said it would be another 45 min. Got my co-pay refunded and went to Minute clinic. Second visit, same. I will never ever go back.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

I can't express enough great things about Dr. Rahto and his amazing team! Both he and his attending…read morenurse, Hayley Wood, TRULY went above and beyond for me during my visit yesterday - along with the rest of the team that assisted along the way. I have had only exceptional experiences with Dr. Rahto and his team taking great care of my health needs. But yesterday was especially important for me as I came into the office in crisis mode regarding my health issues and how that has/is impacting my job/career, my life, and my future - and they made sure that I was well taken care of and spent the extra time with me in order to do so. They were incredibly professional, patient, knowledgeable, and genuinely compassionate - something that's rare to find these days as most other medical experiences make you feel like just a number. They made me feel like family. Hayley took the extra time and attention to detail to help me fill out medical paperwork and I felt truly cared for and supported every step of the way. She was incredibly patient with me as I asked many questions and knowledgeable in guiding me through it - I appreciate that more than you know. Thank you all again for the exceptional care and kindness - you've earned every one of these five stars!

Don't use Marisa Augubright. She needs more experience and training. Cannot read a radiology…read morereport. The CT scan said I had a stroke at some time. She said older people all have that.

Very professional, quick and polite! They definitely are proficient with their care…read more I only trust my family to go to Saint Luke's!

I don't know when this got here but I'm certainly grateful that it is here. So I usually use CVS…read moreMinute Clinic but the one we frequent wasn't open. So I did a search and found out that Saint Luke's has a spot in the local Hy-Vee. Well I had been thinking of changing to Saint Luke's anyway based off of my job. They do a lot of work there and seemed knowledgeable. Wellll this lil spot helped confirm it for me. My daughter wasn't feeling well and they helped walk her through every step to help diagnose her. She left without the despair that she had been feeling and that was enough for me. I am thankful for the patience and the dedication that this staff had here. I don't know if I'll go back to Minute Clinic and I liked them a lot.

I have Dr. Campbell and never had any issues getting in to see someone else if she wasn't…read moreavailable. This is close to my home and I feel I receive good care here.

Putting this out there because It just doesn't sit right with me. I had a mild sore throat Sunday…read moreinstantly after eating some spicy orange chicken. Developed a post nasal drip Monday. No other symptoms so I contributed this to possibly the spicy food and weather changes. This is normal for me. By Tuesday evening I felt like my throat was closing and I saw white patches on my tonsils. I've gotten strep several times throughout the years so I have become a pro at identifying strep. Still, I understand we have covid going on. I call into work the next day so I can get treatment but because I have a sore throat, stiff neck, and a headache, they require I get tested for covid. Okay, fine. I asked if I can still be seen for strep and I'm told no, only with a negative test result. I'm puzzled because my treatment should not be determined by whether I have covid or not. I still have something else wrong with me and I have to go to work. Im told if I do have covid then it's probably not strep and I will just quarantine. I ask if it's possible to have both. Im told it is, but I can only be seen after quarantine. I test negative for covid, so I can be seen now, but will have to wait until the next day. In that time I've spiked a fever, chills, body aches, weakness, loss of appetite, and I have insomnia. Call another clinic, they tell me to come in, no negative test result needed. I test positive for strep. Got my antibiotics. Good to go. I say all of this to remind everyone of why it's important to be your own advocate for your health...They wanted me to have covid so bad, they forgot about all other conditions. Shame on you.

New to town and didn't know where to go that would make me really feel like they cared and wanted…read moreto help me. The people at saint lukes convenient care were amazing to work with. They were Kind, caring and took all precautions .The facility was clean and well kept. 100% will be going back if I'm ever in need!

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

Horrible wait times, desk staff bumped us from the list because they got mad I asked for a timeline…read moreafter an hour and a half in the lobby. Don't go here they are awful with patients and customer service

I never stopped believing in you and together we did it, my little one…read more To every nurse who cared for my baby with so much patience and love, to every doctor who was always there, to the neonatologists, therapists, surgeons, and every person on this incredible team... Thank you. You made an impossible moment feel bearable. Your compassion, dedication, and kindness carried us through the hardest days. We are eternally grateful, and I know my baby is too. You do a beautiful, meaningful job, and families like mine feel your impact forever. All I can say is... thank you. Thank you so much. Mom thalia , dad Pablo and baby KyLiam

Seriously, you discharge a woman in active seizure.... What an embarrassment, I hope you're sued…read moreand investigated, charges filed, licenses suspended/revoked. It was said to be in retaliation because the husband had a grievance about the care being/not being received. Shameful, disgraceful.