YOU ARE SEEN ON TIME! I have only been going for a few months, but my last doctor's office (I will…read morenot mention names) never. ever. kept. an. appointment. I would come in 15 minutes early and sit there for upwards of 45 minutes before going to a room and then sit in the room for another 30 minutes. Here - they must be scheduling wizards because on the three visits I have had, I was checked in, sat for about a minute (ok, maybe 5... maybe) and was then seen by the assistant and then within minutes the physician. An appointment that would have taken my close to two hours previously was like 20 minutes. I LOVE THAT. Not only that, everyone, from the front receptionist to Dr. Sobhani was courteous, attentive and helpful. Top-notch medical care, efficiently... isn't that what we all want?

Dr. Mazhari is one of the best doctors I've ever met. He respects my time, is always there when I…read moreneed him, and treats every patient with deep care and compassion--as if they were his own family. I feel truly blessed to have found a doctor who leads with such humanity. His staff is just as wonderful--especially Lily, who is always kind, respectful, and incredibly supportive, both in person and over the phone. I've already referred Dr. Mazhari to my family, and he is now their trusted doctor too. I highly recommend him to anyone looking for genuine, caring, and exceptional care.

Fast and friendly urgent care that lets you walk in or book an appointment online so there's…read moreminimal waiting once you arrive. Staff is friendly and the nurses, doctors, and PAs are also all friendly and knowledgeable. They take the time to figure out what's going on and run any needed tests. It also usually isn't as packed as some urgent care centers so there isn't usually too much of a wait. Nobody wants to go to urgent care of course but I'll come back here if the need arises.

Walked in at 11 am on a Tuesday. Fast. Efficient. Friendly. Effective. Cleared up my ear wax…read moreproblem. Well done by all.

Front desk staff were very friendly and helpful. The doctor was thorough and addressed all my…read moreconcerns. I did not feel rushed at all. The clinic was very clean and inviting.

From the owner: Looking for exceptional primary care services in Vienna, Virginia? Look no further than First Step…read moreClinic! Our team of skilled healthcare professionals is dedicated to providing you with personalized and compassionate care, tailored to your unique needs. We offer a wide range of services, including routine check-ups, chronic disease management, health screenings, and more. Our clinic also provides telehealth services, allowing you to receive medical attention from the comfort of your own home. At First Step Clinic, we believe that preventative care and early detection are key to maintaining your overall health and well-being. That's why we focus on building strong relationships with our patients to deliver the best possible care. Contact us today to schedule an appointment and take the first step towards better health! Contact Us Today!

Yikes. I had a visit with a provider ( NP ) that was so bad I immediately went elsewhere for a…read moresecond ( and correct ) diagnosis. I say this as a former urgent care doc myself. I'm immunocompromised and provider was coughing/sneezing and taking off mask as well. Never going back. Also wish I'd checked reviews here first :(

Horrendous. Stay away. Long wait even after reserving a spot. Lied about having an X-ray onsite…read more They didn't have a tech. We had to wait for an hour for the tech to arrive even though first thing I said was we needed an X-ray. Front desk absolutely a mess. Created an extra chart even though there was an existing Inova chart. Stay away!

My daughter visited the Falls Church office and was seen by Dr Asha Swain. Dr Swain asked highly…read moreinappropriate questions about my transgender daughter. My daughter was just there for a sore throat and was asked the following questions; 1) do you have a penis or vagina 2) did you get your breast augmented 3) do you have a boyfriend 4) were you a man and now becoming a woman (even though my daughter very clearly checked female on all the forms. I have no idea why someone would ask questions like that for just a sore throat. Aside from these highly inappropriate questions, she was also generally mean and unhelpful to my daughter.

I am writing a complaint regarding my experience with Dr. Mirala Sarza at the Patient First…read morelocation at 502 West Broad Street, on November 12, 2025. This visit left me deeply upset and confused. I came in due to elevated CK levels that have persisted since April. I explained my concerns to Dr. Sarza, and rather than feeling heard, I was met with hostility and accusations. She stated that high CK levels were not a concern and that I should "look into genetics." When I asked whether prolonged elevation could still be an issue given my muscle injury and hydration challenges, she appeared dismissive and confrontational. During our discussion, she asked if I was a nurse -- which seemed unrelated and made me uncomfortable. When I briefly checked the time on my phone while lying on the exam bed, she came closer and twice asked if I was recording her. This behavior felt invasive and accusatory. I told her I did not feel comfortable with how she was speaking to me, as her tone was aggressive and unprofessional. She then claimed that I was being rude and talking over her, which I strongly disagree with. I was only trying to understand the next steps regarding my CK levels. She then abruptly stated she would no longer treat me and that I should find another provider. She left the room while I was still on an IV, shouted to staff that she was "doing a C.I.," and did not provide me with discharge instructions. I was left alone, uncertain of what to do next, and felt humiliated. My wife and I have always had great experiences at this Patient First location, which is why we have trusted your care. This experience, however, was deeply distressing and has caused me to question my safety and the professionalism of the care I received. I usually have great experiences at the Patient First on W Broad Street, but my visit with Dr. Mirala Sarza was deeply disappointing. I was left on an IV after she refused to continue care and did not received discharge instructions initially but instead was told I could go. I felt disrespected, unsafe, and unheard. I truly hope Patient First reviews this situation so other patients don't go through what I experienced

Es muy buena clinica .son muy amables .lo atienden muy bien hablan español .yo les recomiendo esta…read moreclínica .hacen de todo aquí hacen tambien exámenes para imigración .doctor es muy bueno. excelente. y todo muy limpio la oficina .

My whole family goes to Dr. Didehvar for years. There is no one else that I trust as much as him…read more Beautiful clean urgent care. You are seen immediately. You get in and out in so fast with your labs and treatment. X-ray and medications onsite. Hundred percent recommend over going to any Inova or other urgent care.

I have gone to this urgent care twice, and the actual experience at the office has been lovely…read more Unfortunately, I can't say the same about what happens after I leave. INOVA really needs to improve its billing process. I never received a bill for either of my two visits. During my first visit, they actually mistook me for another person with the same name, which should have been a red flag from the start. I only found out that I had an outstanding bill because my insurance company told me they could only cover part of the cost, so I reached out to the billing help desk. I thought I had gotten everything sorted out and provided my address so they could send me the bill, but once again, I NEVER received anything. I followed up twice before finally being told that the account had been sent to collections. They have since reversed the collections status after I explained their incompetence and the fact that I never received a bill. But who knows how long it was in collections or whether it affected my credit score in the process! I am incredibly disappointed that I had to chase them down just to pay for care. I finally received a link to pay the bill and immediately did so, which I intended to do all along. It should not be this difficult to send someone a bill by mail or email. I should not have to worry about being penalized for a billing process that was completely out of my control.

Today I tried to visit this urgent care for the second time. The first time I tried to visit was…read moreabout 8 months ago. It was about 7:55, so I left my sick 9 year old in the car (just a few feet away) with his teenage sister, and I ran in to see if they could still see him because it was so close to the closing time. They told me yes, so I said, ok, let me run and get my son from the car. When we walked in 1 or 2 minutes later, the receptionist said : Oh, we can't see you now because it is 8:02, and the system won't let me enter you in now because it is after 8? WHAT???? WHY DIDN'T YOU TELL ME THAT 4 MINUTES AGO! SO FRUSTRATING. Then this morning we sat waiting outside for this urgent care to open. The door was still locked at 8:08 with no receptionist inside, although the lights were on. When I scanned the bar code on the door around 7:45 when I first arrived (to set an appointment), the earliest time to choose was 8:30. Why advertise you open at 8 when you actually don't open until later. I went down the street to Premiere urgent care and I won't be back to this inova location.

All these people care about is money. Charging a $50 copay for simply getting a refill on…read moremedication? What a joke and a scam. The receptionists are rude and disrespectful, specifically brian and rachel. How are they still employed? Dr. Gupta might be the most unprofessional doctor I've had the displeasure of knowing. Please, don't waste your time here. Go somewhere else where you'll have better service without being robbed.

This place is not only dirty, but the staff does not even take vital signs. Unsympathetic and the…read moreonly bright spot is Linda Firth.

The past experience was great. However, recently when the pandemic started, their quality of health…read morecare has really gone down. I tried giving this place a couple chances as with the pandemic everyone has been effected so we have to be lenient, but I have officially hit my end point. My results were not delivered to me but another family member which was really irresponsibly as per HIPPA. Due to that wrong information was not passed back to me. I didn't find this out till months later when needing results for work and going on the lab website to retrieve them. Another is that one of my relatives who has trouble with technology had asked me to help them on retrieving their results as well. However, when inputting their name no results were found! It's been over 2 months past the appointment in which they had gone to the lab to get test done!! So then we tried called the office to ask what was going on and they just told us that it was our own responsibility to figure out the test and call it in ourselves?? How great, you write the order but can't help us retrieving it. Well thanks for nothing. I was actually able to retrieve the results after going through papers that were kept after each appointment/ order. Thank goodness these papers were saved! And the reason to why we couldn't find the result? The name was incorrect! How is the name incorrect?? They have done test here prior and received results, but this time and this test just happened to be a different name when there was no chance in the name of the ID given or the insurance card? Anyway, thanks for the past care that we received here. We will not be coming back.

I needed a quick walk in appt. while working and Dr. Viet Nguyen's office staff were happy to…read morehelp. Such a happy, positive and helpful atmosphere. Dr.Nguyen took his time and was interested in treating me as a whole, instead of just prescribing pills and antibiotics without cause. The experience was so great that I brought my spouse there to. Dr.Nguyen is a credit to the Privia Medical Group and I highly recommend the Fairfax Clinic.

Levan, Nurse Practitioner was so caring and patient. There was no wait time at all and scheduling…read morean appointment on their website was so easy. This was the best medical service I have received!

Levan is amazing. She takes the time to really patiently listen to your issues and then comes up…read morewith a reasonable and effective treatment plan, making sure you're on board. She will also recommend a wide range of specialists when needed. Also incredibly easy to schedule appointments online. And she's very responsive to email and phone calls.